Salesforce Customer Identity Pricing
salesforce.com · Identity And Access Management IAM · refreshed 2026-05-06www.salesforce.com/platform/single-sign-on-solutions/
at $24000.0.
$24000
per monthPlans & what each tier includes
Synthesized from Salesforce Customer Identity's public pricing page on 2026-05-06. Tier names normalized to a starter / team / business / enterprise pattern; the actual Salesforce Customer Identity pricing page is the source of truth for in-tier features.Entry paid
$24000
per monthSelf-serve checkout via card
Usage included up to plan cap
Public API access for integrations and AI agents
Account creation required for API key issuance
What Salesforce Customer Identity charges
Salesforce Customer Identity operates in the identity and access management iam space. The published pricing page lists 1 tiers, starting at $24000/mo. The pricing page positions plans as: " at $24000.0.".
For the deeper analysis — score, simulation, pros & cons for AI agents, and the one-line fix that would lift this listing into the Verified band — see the agent-readiness scorecard.Salesforce Customer Identity pricing FAQ
Salesforce Customer Identity's lowest paid plan starts at $24000 per month, with 1 tiers in total. Pricing reflects what was published on 2026-05-06 — see the live Salesforce Customer Identity pricing page for the most current terms.
Salesforce Customer Identity does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request via the sales team.
Salesforce Customer Identity's pricing page positions itself as: " at $24000.0.". For the strict definition of agent-buyable PPU — a per-task purchase that an AI agent can complete without an annual commitment — see the agent-readiness scorecard.
Yes. Every advertised Salesforce Customer Identity tier is self-serve via card checkout, with no sales call required.
xpay scored Salesforce Customer Identity 44 / 100 on its Agent-Ready SaaS Index, which places it in the Not Agent-Ready Yet band. Salesforce Customer Identity has a pricing URL, but plan structure is not surfaced clearly enough for an agent to enumerate. Self-serve signup appears available without a sales call. A public API is advertised on the listing — Tier 2 will confirm docs are open. Tier 1 scorecard from public listing signals; pricing-page verification is a Tier 2 task. For the full 6-step purchase simulation and the one-line fix that would lift this listing into the next band, see the linked scorecard.
In the Identity And Access Management IAM category, xpay's Agent-Ready Index lists multiple alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Salesforce Customer Identity to compare with 3 nearest peers, or browse the full Identity And Access Management IAM category from the index.
Compare with similar SaaS
Can an AI agent buy from Salesforce Customer Identity?
44
/ 100 in xpay's Agent-Ready SaaS IndexSalesforce Customer Identity has a pricing URL, but plan structure is not surfaced clearly enough for an agent to enumerate. Self-serve signup appears available without a sales call. A public API is a…
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Salesforce Customer Identity into the Agent-Ready Verified band.At a glance
Not advertised
$24000/mo
1 tier
1
Compare nearby
Salesforce Customer Identity pricing summary derived from a live read of https://www.salesforce.com/platform/single-sign-on-solutions/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Salesforce Customer Identity.