Cognigy Insights Pricing
cognigy.com · Chatbots · refreshed 2026-05-06www.cognigy.com/products/cognigy-insights
Offers Custom plan.
$0
Contact sales
Plans & what each tier includes
Synthesized from Cognigy Insights's public pricing page on 2026-05-06. Tier names normalized to a starter / team / business / enterprise pattern; the actual Cognigy Insights pricing page is the source of truth for in-tier features.Free
$0
foreverFree tier with no credit card required
Access to Cognigy Insights's chatbots surface
Limited usage
Documentation available on signup
Enterprise
Contact sales
customCustom pricing negotiated with the Cognigy Insights sales team
Dedicated account manager and SLA commitments
Volume discounts on per-unit costs
Procurement-friendly: invoicing, NDAs, security questionnaires
What Cognigy Insights charges
Cognigy Insights operates in the chatbots space. The published pricing page lists 2 tiers, including a free tier. The pricing page positions plans as: "Offers Custom plan.".
For the deeper analysis — score, simulation, pros & cons for AI agents, and the one-line fix that would lift this listing into the Verified band — see the agent-readiness scorecard.Cognigy Insights pricing FAQ
Cognigy Insights offers a free tier. Paid pricing is sales-led — the live pricing page does not list a self-serve paid plan as of 2026-05-06.
Yes — Cognigy Insights publishes a free tier. This makes it possible to evaluate Cognigy Insights without committing budget.
Cognigy Insights's pricing page positions itself as: "Offers Custom plan.". For the strict definition of agent-buyable PPU — a per-task purchase that an AI agent can complete without an annual commitment — see the agent-readiness scorecard.
Not currently. Cognigy Insights's public pricing page routes all advertised tiers to a sales contact form.
xpay scored Cognigy Insights 44 / 100 on its Agent-Ready SaaS Index, which places it in the Not Agent-Ready Yet band. Cognigy Insights publishes a pricing page with 2 discoverable plan tier(s). Listed CTAs route to a sales conversation rather than self-serve checkout. A public API is advertised on the listing — Tier 2 will confirm docs are open. A free or freemium tier appears to be offered. Tier 1 scorecard from public listing signals; pricing-page verification is a Tier 2 task. For the full 6-step purchase simulation and the one-line fix that would lift this listing into the next band, see the linked scorecard.
In the Chatbots category, xpay's Agent-Ready Index lists multiple alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Cognigy Insights to compare with 3 nearest peers, or browse the full Chatbots category from the index.
Can an AI agent buy from Cognigy Insights?
44
/ 100 in xpay's Agent-Ready SaaS IndexCognigy Insights publishes a pricing page with 2 discoverable plan tier(s). Listed CTAs route to a sales conversation rather than self-serve checkout. A public API is advertised on the listing — Tier …
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Cognigy Insights into the Agent-Ready Verified band.At a glance
Available
Sales-led
No
2
Compare nearby
Cognigy Insights pricing summary derived from a live read of https://www.cognigy.com/products/cognigy-insights on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Cognigy Insights.