Contact Center Operations — agent-ready pricing benchmark
Public benchmark of contact center operations SaaS on how well their pricing pages support AI agent purchase. Each company scored on seven dimensions out of 100.
Aircall
78
/ 100Teloz
68
/ 100Aloware
68
/ 100Channels
64
/ 100StringeeX
64
/ 100Genesys Cloud CX
63
/ 100Ring.io
63
/ 100Dialpad Contact Center
61
/ 100Callision
60
/ 100LeadsRain
60
/ 100Zoho Voice
59
/ 100Dialaxy
57
/ 100VoiceGenie.AI
56
/ 100JustCall
55
/ 100VCC Live
51
/ 100Hello Stats
50
/ 100klink.cloud
47
/ 100Genesys PureEngage
45
/ 100Autocalls
42
/ 100Authkey
41
/ 100Ozonetel CloudAgent
41
/ 100Genesys PureConnect
40
/ 1003CX
39
/ 100Newfies-Dialer
39
/ 100DCDial
38
/ 100Hecttor
38
/ 100QEval
36
/ 100Cordless
36
/ 100Zoom Contact Center
34
/ 100Oki-Toki
34
/ 100CallMatrix
33
/ 100Track Leads
32
/ 100MyDoctorCalls
31
/ 100Five9
30
/ 100Convoso
30
/ 100DYL Business Phone Service
30
/ 100Intradiem
28
/ 100Vonage Contact Center
26
/ 100Nural Service
24
/ 100ipSCAPE
23
/ 100Voximplant Kit
23
/ 100NICE inContact CXone
23
/ 100Squaretalk
22
/ 100ice Contact Center
19
/ 100VoiceIQ
19
/ 100VAANI
18
/ 100CallTracking
17
/ 100CxEngage
17
/ 100Variphy
16
/ 100LiveVox
16
/ 100UJET
16
/ 100Avaya Aura
15
/ 100Regal
15
/ 100i2x
14
/ 100Salient
13
/ 100LiveOps
13
/ 100Zultys MXIE
12
/ 100Magnetis
11
/ 100BlackLab
11
/ 100Dynamic Contact Center Manager
10
/ 100VICIdial
4
/ 100CloudCall
4
/ 100UpTeam
4
/ 100| # | Company | Score | Badge | Diagnostic | |
|---|---|---|---|---|---|
| 1 | Aircallaircall.io | 78 / 100 | Agent-Ready Verified | Best call center software for you | |
| 2 | Telozteloz.com | 68 / 100 | Approaching Agent-Ready | Streamline Communications, Enhance Productivity, Improve Customer Engagement | |
| 3 | Alowarealoware.com | 68 / 100 | Approaching Agent-Ready | Enhance customer communication with Aloware: AI-powered solutions for seamless calling, texting, and smarter sales. | |
| 4 | Channelschannels.app | 64 / 100 | Partially Agent-Ready | Data-driven phone system | |
| 5 | StringeeXstringeex.com | 64 / 100 | Partially Agent-Ready | Choose a reliable and smart call solution, and improve work efficiency | |
| 6 | Genesys Cloud CXgenesys.com | 63 / 100 | Partially Agent-Ready | Empower Every Journey: Transform Customer and Employee Experiences with Genesys Cloud CX | |
| 7 | Ring.ioring.io | 63 / 100 | Partially Agent-Ready | Transaction Telephony Platform | |
| 8 | Dialpad Contact Centerdialpad.com | 61 / 100 | Partially Agent-Ready | The smart AI-powered call center | |
| 9 | Callisioncallision.com | 60 / 100 | Partially Agent-Ready | Augment your workforce with Callision | |
| 10 | LeadsRainleadsrain.com | 60 / 100 | Partially Agent-Ready | Manage your calls effectively with LeadsRain | |
| 11 | Zoho Voicezoho.com | 59 / 100 | Partially Agent-Ready | Elevate Business Communication with Smart Management | |
| 12 | Dialaxydialaxy.com | 57 / 100 | Partially Agent-Ready | Cloud-Based Contact Center Solution | |
| 13 | VoiceGenie.AIvoicegenie.ai | 56 / 100 | Partially Agent-Ready | Human-like Sales Engagement, Powered by AI | |
| 14 | JustCalljustcall.io | 55 / 100 | Partially Agent-Ready | Get your business growing with JustCall | |
| 15 | VCC Livevcc.live | 51 / 100 | Not Agent-Ready Yet | Use one cloud call center software to engage with all the customers | |
| 16 | Hello Statshellostats.com | 50 / 100 | Not Agent-Ready Yet | Call Tracking for Marketers | |
| 17 | klink.cloudklink.cloud | 47 / 100 | Not Agent-Ready Yet | Seamless, Efficient, and Personalized Interaction | |
| 18 | Genesys PureEngagegenesys.com | 45 / 100 | Not Agent-Ready Yet | Manage your customer’s experience in an effective manner | |
| 19 | Autocallsautocalls.ai | 42 / 100 | Not Agent-Ready Yet | AI voice agents for inbound, outbound, and WhatsApp automation — all-inclusive, white-label ready. | |
| 20 | Authkeyauthkey.io | 41 / 100 | Not Agent-Ready Yet | Powerful Multi-Channel CPaaS Platform | |
| 21 | Ozonetel CloudAgentozonetel.com | 41 / 100 | Not Agent-Ready Yet | Manage high call volumes and exclusive call centre challenges seamlessly | |
| 22 | Genesys PureConnectgenesys.com | 40 / 100 | Not Agent-Ready Yet | Drive-in seamless communications between internal teams and clients with Genesys PureConnect | |
| 23 | 3CX3cx.com | 39 / 100 | Not Agent-Ready Yet | Get access to an interactive communication channel by 3CX | |
| 24 | Newfies-Dialernewfies-dialer.org | 39 / 100 | Not Agent-Ready Yet | Powerful Auto-Dialer & Voice Broadcasting Software | |
| 25 | DCDialdcdial.com | 38 / 100 | Not Agent-Ready Yet | Dial your customers all over the world effortlessly | |
| 26 | Hecttorhecttor.ai | 38 / 100 | Not Agent-Ready Yet | Hecttor AI — Real-Time Speech Clarity for Contact Centers | |
| 27 | QEvalqevalpro.com | 36 / 100 | Not Agent-Ready Yet | Customizable contact center quality monitoring solution | |
| 28 | Cordlesscordless.io | 36 / 100 | Not Agent-Ready Yet | Conversation intelligence that provides insights | |
| 29 | Zoom Contact Centerzoom.com | 34 / 100 | Not Agent-Ready Yet | Elevate Customer Engagement with Seamless, Intelligent Interactions | |
| 30 | Oki-Tokioki-toki.cloud | 34 / 100 | Not Agent-Ready Yet | CALL CENTER SOFTWARE SOLUTIONS | |
| 31 | CallMatrixcallmatrix.io | 33 / 100 | Not Agent-Ready Yet | Manage incoming calls seamlessly with CallMatrix | |
| 32 | Track Leadstrack-leads.com | 32 / 100 | Not Agent-Ready Yet | Think About Analytical Data | |
| 33 | MyDoctorCallsmydoctorcalls.com | 31 / 100 | Not Agent-Ready Yet | Call Tracking Application Software | |
| 34 | Five9five9.com | 30 / 100 | Not Agent-Ready Yet | Cloud contacting made easier for you | |
| 35 | Convosoconvoso.com | 30 / 100 | Not Agent-Ready Yet | The better dialer for better business | |
| 36 | DYL Business Phone Servicedyl.com | 30 / 100 | Not Agent-Ready Yet | Communication is the key to success | |
| 37 | Intradiemintradiem.com | 28 / 100 | Not Agent-Ready Yet | A Customer Service Software | |
| 38 | Vonage Contact Centervonage.com | 26 / 100 | Not Agent-Ready Yet | A Contact Center Software for Business | |
| 39 | Nural Servicenuraltech.com | 24 / 100 | Not Agent-Ready Yet | All-in-One Customer Care Solution | |
| 40 | ipSCAPEipscape.com | 23 / 100 | Not Agent-Ready Yet | Engage Customer with Better Business Experiences | |
| 41 | Voximplant Kitvoximplant.com | 23 / 100 | Not Agent-Ready Yet | Managing Agent Conversations Made Simple | |
| 42 | NICE inContact CXoneniceincontact.com | 23 / 100 | Not Agent-Ready Yet | One tap communication hub | |
| 43 | Squaretalksquaretalk.com | 22 / 100 | Not Agent-Ready Yet | Making call centers powerful | |
| 44 | ice Contact Centercomputer-talk.com | 19 / 100 | Not Agent-Ready Yet | Contact Center for Teams | |
| 45 | VoiceIQvoiceiq.ai | 19 / 100 | Not Agent-Ready Yet | Phone System for Teams | |
| 46 | VAANIcampaign.edas.tech | 18 / 100 | Not Agent-Ready Yet | Enhance Agent Productivity | |
| 47 | CallTrackingcalltracking.co.za | 17 / 100 | Not Agent-Ready Yet | Track Many Calls | |
| 48 | CxEngageserenova.com | 17 / 100 | Not Agent-Ready Yet | Customer engagement done right | |
| 49 | Variphyvariphy.com | 16 / 100 | Not Agent-Ready Yet | Enhance reporting and analytics experience with Variphy | |
| 50 | LiveVoxlivevox.com | 16 / 100 | Not Agent-Ready Yet | Next Generation Contact & Call Center Software | |
| 51 | UJETujet.co | 16 / 100 | Not Agent-Ready Yet | Solve customer-centric high priority issues with UJET in real-time | |
| 52 | Avaya Auraavaya.com | 15 / 100 | Not Agent-Ready Yet | Increase the effectiveness of conferences and meetings | |
| 53 | Regalregal.ai | 15 / 100 | Not Agent-Ready Yet | AI-powered customer experiences that feel personal, scale effortlessly | |
| 54 | i2xi2x.ai | 14 / 100 | Not Agent-Ready Yet | Making conversation analytics easy and simple | |
| 55 | Salienttrysalient.com | 13 / 100 | Not Agent-Ready Yet | your contact center in a box | |
| 56 | LiveOpsliveops.com | 13 / 100 | Not Agent-Ready Yet | A unified portal for all of your modern communicational needs | |
| 57 | Zultys MXIEzultys.com | 12 / 100 | Not Agent-Ready Yet | Communication made simple with Zultys MXIE | |
| 58 | Magnetismagnetis.fr | 11 / 100 | Not Agent-Ready Yet | Call-tracking: phone call analytics | |
| 59 | BlackLabblacklab.app | 11 / 100 | Not Agent-Ready Yet | Supercharge your phone number into a 24x7 brand | |
| 60 | Dynamic Contact Center Managerpointel.com | 10 / 100 | Not Agent-Ready Yet | Manage Workflows with Contact Centers | |
| 61 | VICIdialvicidial.com | 4 / 100 | Not Agent-Ready Yet | Predictive dialer for open source call center software | |
| 62 | CloudCallcloudcall.com | 4 / 100 | Not Agent-Ready Yet | Use conversations to grow your business | |
| 63 | UpTeamupteam.co.in | 4 / 100 | Not Agent-Ready Yet | Call Management system |