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  7. VCC Live

VCC Live logo

VCC Live

Not Agent-Ready Yet
Agent-Ready SaaS Index · vcc.live · scored 2026-05-09 · rubric v2.0
Score 39 / 100
Contact Center Operations
Public API

VCC Live scores 39/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See VCC Live pricing summaryLive pricing page
Pricing
VCC Live pricing
As of 2026-05-09 · vcc.live/pricing/
Essentials
$50/user/mo
voice 50 PER SEAT / MONTH
outbound and inbound calls
project management
automatic dialers
call recording
Advanced
$67/user/mo
voice 67 PER SEAT / MONTH
full inbound & outbound suite
IVR system
quality management
team management
Multichannel
$90/user/mo
90 PER SEAT / MONTH
all channel communication
chat apps integration
social media integration
live chat integration
Score breakdown · rubric v2.0
How VCC Live scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

0 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
39 / 100
Effective pricing
What it actually costs at typical scale
10 seats, Essentials plan
$500/mo
· 10 seats (minimum license)· Monthly billing at $50 per seat
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 60/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

No

Payment methods

card

Human approval recommended

Yes

Pricing transparency

full

Purchase motion

self_serve

Demo required

Unknown

Quote required

No

Annual commit required

No

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Competitive intel
Positioning & ecosystem

Buyer persona

enterprise
mid market

Integrations mentioned
Salesforce
Hubspot
Looker
Docusign
Dialogflow
Zapier
Agent purchase simulation
Six-step check: can an agent actually buy from VCC Live?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
  • The pricing URL did not render numeric tier data on the scoring date — possibly a router or sales-led landing page.
One-line fix
How VCC Live could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

false

headline_phrasing

Plans and Packages — Instantly switch between your customer's preferred channels and handle multiple conversations at once.

tier_count

0

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

https://vcc.live/resources/developers/

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Plans and Packages
CTAs (40): Omnichannel Instantly switch between your customer's preferred channels and hand · Voice · SMS · Email · Live chat software · Instant messaging apps · Social media · WhatsApp > · Messenger > · Case studies > · AI and automation Drive intelligent productivity and efficiency with VCC Live's · Call center Explore our call center software for driving productivity, fueling a
Product Back to all pages Omnichannel Instantly switch between your customer's preferred channels and handle multiple conversations at once. Key channels VCC Live supports Voice SMS Email Live chat software Instant messaging apps Social media Email, social and more for SYKES and Huawei WhatsApp > Messenger > Case studies > AI and automation Drive intelligent productivity and efficiency with VCC Live's suite of AI and automation tools. Call center Explore our call center software for driving productivity, fueling automation, and delivering exceptional CX. Powering Decathlon's call center Why VCC Brochure Security Outbound Handle more live calls, boost talk time, and automate outreach with a feature-filled outbound solution. Features to boost outbound activities Automatic dialing Voicemail detection Outbound IVR Over-the-phone payments Fueling your outbound sales Sales teams > Case studies > Collections > Inbound Swiftly resolve issues, empower omnichannel, and handle volume with ease with our CX-focused solution. VCC live for inbound contact centers IVR systems Distributing calls (ACD) Call center scripting KPI dashboard Transforming customer service for tbi bank Customer service > Case studies > Multichannel > VCC Live 360 Agent It's faster without installation! VCC Live works from your agents' browser wherever they are, powered by the latest AI technology. Integrations Connect VCC Live with any of your trusted business tools, including CRMs, payment tools, and much more. Sel…
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Contact Center Operations stack up.

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Are you VCC Live? Something off in this listing?
Agent-Ready Spec
VCC Live
Not Agent-Ready Yet

39

/ 100 (rubric v2.0)
Category

Contact Center Operations

Pricing model

Not advertised

Tier count

0

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from vcc.live/pricing/
Pricing model

Tier-based subscription

Agent-purchase verdict
Human-assisted
60/100 · v2.1
Canonical answer

VCC Live pricing starts at $50/mo per seat for the Essentials plan; paid plans up to $90/mo. Billed monthly or annually.

Cheapest entry

Essentials plan ($50)

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://vcc.live/pricing/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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