Contact Center Operations — agent-ready pricing benchmark
Public benchmark of contact center operations SaaS on how well their pricing pages support AI agent purchase. Each company scored on seven dimensions out of 100.
klink.cloud
87
/ 100Authkey
84
/ 100DCDial
74
/ 100Newfies-Dialer
71
/ 100Ring.io
69
/ 100Aloware
68
/ 100CallMatrix
64
/ 100Oki-Toki
61
/ 100Channels
49
/ 100Teloz
49
/ 100VoiceGenie.AI
49
/ 100Callision
49
/ 100Magnetis
44
/ 100Autocalls
42
/ 100LeadsRain
42
/ 100Dialaxy
42
/ 100Zoho Voice
41
/ 100Ozonetel CloudAgent
41
/ 100VCC Live
39
/ 100DYL Business Phone Service
35
/ 100Nural Service
35
/ 100Track Leads
32
/ 100MyDoctorCalls
31
/ 1003CX
27
/ 100Five9
26
/ 100Vonage Contact Center
26
/ 100Aircall
25
/ 100ice Contact Center
19
/ 100Genesys PureEngage
18
/ 100CxEngage
17
/ 100Avaya Aura
15
/ 100VoiceIQ
15
/ 100Genesys Cloud CX
13
/ 100BlackLab
11
/ 100Variphy
8
/ 100VICIdial
6
/ 100Intradiem
4
/ 100LiveVox
4
/ 100Voximplant Kit
4
/ 100NICE inContact CXone
4
/ 100Cordless
4
/ 100LiveOps
4
/ 100Genesys PureConnect
4
/ 100UpTeam
4
/ 100CallTracking
4
/ 100Hello Stats
4
/ 100VAANI
4
/ 100Convoso
2
/ 100JustCall
2
/ 100Squaretalk
2
/ 100StringeeX
2
/ 100Zoom Contact Center
2
/ 100QEval
2
/ 100i2x
2
/ 100ipSCAPE
2
/ 100CloudCall
2
/ 100Regal
2
/ 100UJET
2
/ 100Salient
2
/ 100Zultys MXIE
2
/ 100Dialpad Contact Center
2
/ 100Dynamic Contact Center Manager
2
/ 100Hecttor
2
/ 100| # | Company | Score | Badge | Diagnostic | |
|---|---|---|---|---|---|
| 1 | klink.cloudklink.cloud | 87 / 100 | Agent-Ready Verified | Seamless, Efficient, and Personalized Interaction | |
| 2 | Authkeyauthkey.io | 84 / 100 | Agent-Ready Verified | Powerful Multi-Channel CPaaS Platform | |
| 3 | DCDialdcdial.com | 74 / 100 | Approaching Agent-Ready | Dial your customers all over the world effortlessly | |
| 4 | Newfies-Dialernewfies-dialer.org | 71 / 100 | Approaching Agent-Ready | Powerful Auto-Dialer & Voice Broadcasting Software | |
| 5 | Ring.ioring.io | 69 / 100 | Approaching Agent-Ready | Transaction Telephony Platform | |
| 6 | Alowarealoware.com | 68 / 100 | Approaching Agent-Ready | Enhance customer communication with Aloware: AI-powered solutions for seamless calling, texting, and smarter sales. | |
| 7 | CallMatrixcallmatrix.io | 64 / 100 | Approaching Agent-Ready | Manage incoming calls seamlessly with CallMatrix | |
| 8 | Oki-Tokioki-toki.cloud | 61 / 100 | Approaching Agent-Ready | CALL CENTER SOFTWARE SOLUTIONS | |
| 9 | Channelschannels.app | 49 / 100 | Partially Agent-Ready | Data-driven phone system | |
| 10 | Telozteloz.com | 49 / 100 | Partially Agent-Ready | Streamline Communications, Enhance Productivity, Improve Customer Engagement | |
| 11 | VoiceGenie.AIvoicegenie.ai | 49 / 100 | Partially Agent-Ready | Human-like Sales Engagement, Powered by AI | |
| 12 | Callisioncallision.com | 49 / 100 | Partially Agent-Ready | Augment your workforce with Callision | |
| 13 | Magnetismagnetis.fr | 44 / 100 | Not Agent-Ready Yet | Call-tracking: phone call analytics | |
| 14 | Autocallsautocalls.ai | 42 / 100 | Not Agent-Ready Yet | AI voice agents for inbound, outbound, and WhatsApp automation — all-inclusive, white-label ready. | |
| 15 | LeadsRainleadsrain.com | 42 / 100 | Not Agent-Ready Yet | Manage your calls effectively with LeadsRain | |
| 16 | Dialaxydialaxy.com | 42 / 100 | Not Agent-Ready Yet | Cloud-Based Contact Center Solution | |
| 17 | Zoho Voicezoho.com | 41 / 100 | Not Agent-Ready Yet | Elevate Business Communication with Smart Management | |
| 18 | Ozonetel CloudAgentozonetel.com | 41 / 100 | Not Agent-Ready Yet | Manage high call volumes and exclusive call centre challenges seamlessly | |
| 19 | VCC Livevcc.live | 39 / 100 | Not Agent-Ready Yet | Use one cloud call center software to engage with all the customers | |
| 20 | DYL Business Phone Servicedyl.com | 35 / 100 | Not Agent-Ready Yet | Communication is the key to success | |
| 21 | Nural Servicenuraltech.com | 35 / 100 | Not Agent-Ready Yet | All-in-One Customer Care Solution | |
| 22 | Track Leadstrack-leads.com | 32 / 100 | Not Agent-Ready Yet | Think About Analytical Data | |
| 23 | MyDoctorCallsmydoctorcalls.com | 31 / 100 | Not Agent-Ready Yet | Call Tracking Application Software | |
| 24 | 3CX3cx.com | 27 / 100 | Not Agent-Ready Yet | Get access to an interactive communication channel by 3CX | |
| 25 | Five9five9.com | 26 / 100 | Not Agent-Ready Yet | Cloud contacting made easier for you | |
| 26 | Vonage Contact Centervonage.com | 26 / 100 | Not Agent-Ready Yet | A Contact Center Software for Business | |
| 27 | Aircallaircall.io | 25 / 100 | Not Agent-Ready Yet | Best call center software for you | |
| 28 | ice Contact Centercomputer-talk.com | 19 / 100 | Not Agent-Ready Yet | Contact Center for Teams | |
| 29 | Genesys PureEngagegenesys.com | 18 / 100 | Not Agent-Ready Yet | Manage your customer’s experience in an effective manner | |
| 30 | CxEngageserenova.com | 17 / 100 | Not Agent-Ready Yet | Customer engagement done right | |
| 31 | Avaya Auraavaya.com | 15 / 100 | Not Agent-Ready Yet | Increase the effectiveness of conferences and meetings | |
| 32 | VoiceIQvoiceiq.ai | 15 / 100 | Not Agent-Ready Yet | Phone System for Teams | |
| 33 | Genesys Cloud CXgenesys.com | 13 / 100 | Not Agent-Ready Yet | Empower Every Journey: Transform Customer and Employee Experiences with Genesys Cloud CX | |
| 34 | BlackLabblacklab.app | 11 / 100 | Not Agent-Ready Yet | Supercharge your phone number into a 24x7 brand | |
| 35 | Variphyvariphy.com | 8 / 100 | Not Agent-Ready Yet | Enhance reporting and analytics experience with Variphy | |
| 36 | VICIdialvicidial.com | 6 / 100 | Not Agent-Ready Yet | Predictive dialer for open source call center software | |
| 37 | Intradiemintradiem.com | 4 / 100 | Not Agent-Ready Yet | A Customer Service Software | |
| 38 | LiveVoxlivevox.com | 4 / 100 | Not Agent-Ready Yet | Next Generation Contact & Call Center Software | |
| 39 | Voximplant Kitvoximplant.com | 4 / 100 | Not Agent-Ready Yet | Managing Agent Conversations Made Simple | |
| 40 | NICE inContact CXoneniceincontact.com | 4 / 100 | Not Agent-Ready Yet | One tap communication hub | |
| 41 | Cordlesscordless.io | 4 / 100 | Not Agent-Ready Yet | Conversation intelligence that provides insights | |
| 42 | LiveOpsliveops.com | 4 / 100 | Not Agent-Ready Yet | A unified portal for all of your modern communicational needs | |
| 43 | Genesys PureConnectgenesys.com | 4 / 100 | Not Agent-Ready Yet | Drive-in seamless communications between internal teams and clients with Genesys PureConnect | |
| 44 | UpTeamupteam.co.in | 4 / 100 | Not Agent-Ready Yet | Call Management system | |
| 45 | CallTrackingcalltracking.co.za | 4 / 100 | Not Agent-Ready Yet | Track Many Calls | |
| 46 | Hello Statshellostats.com | 4 / 100 | Not Agent-Ready Yet | Call Tracking for Marketers | |
| 47 | VAANIcampaign.edas.tech | 4 / 100 | Not Agent-Ready Yet | Enhance Agent Productivity | |
| 48 | Convosoconvoso.com | 2 / 100 | Not Agent-Ready Yet | The better dialer for better business | |
| 49 | JustCalljustcall.io | 2 / 100 | Not Agent-Ready Yet | Get your business growing with JustCall | |
| 50 | Squaretalksquaretalk.com | 2 / 100 | Not Agent-Ready Yet | Making call centers powerful | |
| 51 | StringeeXstringeex.com | 2 / 100 | Not Agent-Ready Yet | Choose a reliable and smart call solution, and improve work efficiency | |
| 52 | Zoom Contact Centerzoom.com | 2 / 100 | Not Agent-Ready Yet | Elevate Customer Engagement with Seamless, Intelligent Interactions | |
| 53 | QEvalqevalpro.com | 2 / 100 | Not Agent-Ready Yet | Customizable contact center quality monitoring solution | |
| 54 | i2xi2x.ai | 2 / 100 | Not Agent-Ready Yet | Making conversation analytics easy and simple | |
| 55 | ipSCAPEipscape.com | 2 / 100 | Not Agent-Ready Yet | Engage Customer with Better Business Experiences | |
| 56 | CloudCallcloudcall.com | 2 / 100 | Not Agent-Ready Yet | Use conversations to grow your business | |
| 57 | Regalregal.ai | 2 / 100 | Not Agent-Ready Yet | AI-powered customer experiences that feel personal, scale effortlessly | |
| 58 | UJETujet.co | 2 / 100 | Not Agent-Ready Yet | Solve customer-centric high priority issues with UJET in real-time | |
| 59 | Salienttrysalient.com | 2 / 100 | Not Agent-Ready Yet | your contact center in a box | |
| 60 | Zultys MXIEzultys.com | 2 / 100 | Not Agent-Ready Yet | Communication made simple with Zultys MXIE | |
| 61 | Dialpad Contact Centerdialpad.com | 2 / 100 | Not Agent-Ready Yet | The smart AI-powered call center | |
| 62 | Dynamic Contact Center Managerpointel.com | 2 / 100 | Not Agent-Ready Yet | Manage Workflows with Contact Centers | |
| 63 | Hecttorhecttor.ai | 2 / 100 | Not Agent-Ready Yet | Hecttor AI — Real-Time Speech Clarity for Contact Centers |