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Customer.io logo

Customer.io Pricing

customer.io · Marketing Automation · refreshed 2026-05-06
Marketing Automation
Public API
Quick answer

Customer.io pricing starts at $1000/yearly for the Premium plan. 3 tiers total including a free tier.

Page fetched 2026-05-09 · customer.io · Tier-based subscription
Customer.io pricing page screenshot — https://customer.io/pricing/
Source · live pricing page on 2026-05-06

customer.io/pricing/

Open
Pricing
Customer.io pricing
As of 2026-05-09 · customer.io/pricing/
Essentials
$100/mo
5k profiles (people + objects)
1 million emails per month
AI Agent with core execution skills
Visual workflow builder
Email and community support
Premium
Sales
$1000/yr
~$83/mo equiv
Custom profile volume & pricing
Custom email volume & pricing
10 object types
Elevated Agent limits + custom skills
Daily Routines (scheduled tasks)
Enterprise
Sales
Contact sales
Dedicated infrastructure and support
Custom Agent limits + execution skills
Priority technical support
Dedicated Customer Success Manager
Dedicated hardware
Cost calculator
See your real cost on each plan

Adjust seats to compare Customer.io plans side-by-side and check the annual break-even.

Premium
$83.33/mo
$83.33/mo
Essentials
$100/mo
$100/mo
Open live pricing pageSee agent-readiness analysis
Frequently asked
Customer.io pricing FAQ

Yes — Customer.io publishes a free tier. 12 months free for early-stage companies (raised under $10M) through Startup Program.

In the Marketing Automation category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Customer.io to compare with 3 nearest peers.

Alternatives in Marketing Automation
Top Customer.io alternatives by pricing transparency
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Smartech pricing
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SeoSamba Marketing Operating System pricing
seosamba.com
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Browse all Marketing Automation alternatives →
AI agent readiness
Can an AI agent buy from Customer.io?
Partially Agent-Ready

47

/ 100 in xpay's Agent-Ready SaaS Index

Customer.io scores 47/100 on xpay's Agent-Ready Index v2: partial pricing visibility; checkout requires assistance; usage-based / per-token pricing is published.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Customer.io into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

12 months free for early-stage companies (raised under $10M) through Startup Program

Billing cycle

Monthly or annual

Lowest paid

$1000/yr (~$83/mo)

Per-unit pricing

3 models priced per profiles

Self-serve checkout

1 tier

Tier count

3

Pricing model

Tier-based subscription

More Marketing Automation alternatives
Most agent-ready

Jumplead

jumplead.com
66

Convertri

convertri.com
66

Lumio

lumio-analytics.com
66

Spur

spurnow.com
65

ActiveTrail

activetrail.com
64
Customer.io pricing summary derived from a live read of https://customer.io/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Customer.io.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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Available pay-per-run on xpay.tools
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