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Dynamics 365 Marketing logo

Dynamics 365 Marketing Pricing

dynamics.microsoft.com · Marketing Automation · refreshed 2026-05-06
Marketing Automation
Self-serve checkout
1 tiers
Public API
Quick answer

Dynamics 365 Marketing pricing starts at $250/mo (or $250/mo billed annually) for the Interacted People Tier 1 plan. 7 tiers total. No monthly-only billing option.

Page fetched 2026-05-09 · dynamics.microsoft.com · Annual-only tier subscription
Dynamics 365 Marketing pricing page screenshot — https://www.microsoft.com/en-us/dynamics-365/products/customer-insights/pricing
Source · live pricing page on 2026-05-06

www.microsoft.com/en-us/dynamics-365/products/customer-insights/pricing

Open
Pricing
Dynamics 365 Marketing pricing
As of 2026-05-09 · www.microsoft.com/en-us/dynamics-365/products/customer-insights/pricing
Billed annually only — no monthly option
Base
$1700/mo
or $1700/mo billed annually
Unified People Tier 1
$2000/mo
or $2000/mo billed annually
Unified People Tier 2
$1500/mo
or $1500/mo billed annually
Unified People Tier 3
$1000/mo
or $1000/mo billed annually
Interacted People Tier 1
$250/mo
or $250/mo billed annually
Interacted People Tier 2
$300/mo
or $300/mo billed annually
Interacted People Tier 3
$500/mo
or $500/mo billed annually
Cost calculator
See your real cost on each plan

Adjust seats to compare Dynamics 365 Marketing plans side-by-side and check the annual break-even.

Interacted People Tier 1
$250/mo · $250/mo billed annually
$250/mo
Interacted People Tier 2
$300/mo · $300/mo billed annually
$300/mo
Interacted People Tier 3
$500/mo · $500/mo billed annually
$500/mo
Unified People Tier 3
$1,000/mo · $1,000/mo billed annually
$1,000/mo
Unified People Tier 2
$1,500/mo · $1,500/mo billed annually
$1,500/mo
Base
$1,700/mo · $1,700/mo billed annually
$1,700/mo
Unified People Tier 1
$2,000/mo · $2,000/mo billed annually
$2,000/mo
0
Open live pricing pageSee agent-readiness analysis
Frequently asked
Dynamics 365 Marketing pricing FAQ

Dynamics 365 Customer Insights pricing starts at $1,700 per tenant per month, billed yearly; additional Unified People packs start at $1,000 per pack per month, billed yearly, and Interacted People packs start at $250 per pack per month, billed yearly.

Dynamics 365 Marketing's cheapest business-usable plan is Base at $1700/mo. lowest paid tier that includes core functionality.

Dynamics 365 Marketing does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Yes — Dynamics 365 Marketing's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Dynamics 365 Marketing as agent-ready: every advertised plan is self-serve with public pricing. Dynamics 365 Marketing's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. Public API documentation is reachable without an auth wall. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Marketing Automation category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Dynamics 365 Marketing to compare with 3 nearest peers.

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simplycast.com
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netcoresmartech.com
SeoSamba Marketing Operating System pricing
seosamba.com
Intempt pricing
intempt.com
Browse all Marketing Automation alternatives →
AI agent readiness
Can an AI agent buy from Dynamics 365 Marketing?
Not Agent-Ready Yet

40

/ 100 in xpay's Agent-Ready SaaS Index

Dynamics 365 Marketing scores 40/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Dynamics 365 Marketing into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised


Billing cycle

Annual only


Lowest paid

$250/mo · $250/mo if annual


Self-serve checkout

7 tiers


Tier count

7


Pricing model

Annual-only tier subscription

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Most agent-ready

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66

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66

Spur

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65

ActiveTrail

activetrail.com
64

Dynamics 365 Marketing pricing summary derived from a live read of https://www.microsoft.com/en-us/dynamics-365/products/customer-insights/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Dynamics 365 Marketing.

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