BackupMaster Backups
by BackupMaster
4.8
(109 reviews)
Best suited for stores looking to automate backup and recovery without managing infrastructure in-house.
Automatic store backups. Restore data or duplicate your store for staging or expansion. BackupMaster automatically backs up your store every day and on demand, protecting products, collections, themes, files, metafields, metaobjects, customers, orders, and more. Restore supported items to previous versions after AI tools, apps, bulk edits, or team changes. Duplicate or clone backed-up store data for staging or expansion. Built in Sydney since 2017, SOC 2 audited annually, GDPR compliant, and hosted on Microsoft Azure. BackupMaster automatically backs up your store every day and on demand, protecting products, collections, themes, files, metafields, metaobjects, customers, orders, and more. Restore supported items to previous versions after AI tools, apps, bulk edits, or team changes. Duplicate or clone backed-up store data for staging or expansion. Built in Sydney since 2017, SOC 2 audited annually, GDPR compliant, and hosted on Microsoft Azure. more Back up key store data automatically every day and on demand Restore supported items individually or in bulk to previous versions Duplicate backed-up store data for staging or expansion Protect backups with SOC 2 audited, GDPR compliant cloud storage Export copies to Google Drive or download them as ZIP files
Copy from the Shopify App Store listing, unedited.Security - Other
Bottom line
operating cost and staff time
From $19/mo
3 tiers
62/100
Solid · from 109 reviews
What it does
Back up key store data automatically every day and on demand
Restore supported items individually or in bulk to previous versions
Duplicate backed-up store data for staging or expansion
Protect backups with SOC 2 audited, GDPR compliant cloud storage
Export copies to Google Drive or download them as ZIP files
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Agency
Free to install
Only for Shopify Partner dev stores
All features enabled for 3 months
Restore supported items
Store duplication included
Use before client store transfer
Essentials
$19/month
Automatic daily backups
Products, collections, themes
Blogs, pages, files
Metafields, metaobjects, translations
Customers, orders, inventories, and more
365-day retention
Pro
$39/month
Everything in Essentials
Download backup copies
Sync backups to Google Drive
Duplicate data for staging or expansion
Plus
$79/month
Everything in Pro
Multi-store pricing
Detailed audit logs
External portal access
Custom backup time
Priority support
Pricing
Free to install
$19/month
$39/month
$79/month
62
/ 100Solid
Scored on 109 merchant reviews we hold for BackupMaster Backups, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.76, 0.18 stars below the lifetime average of 4.94. Worth reading the newest reviews before installing.Review history
2019–2026 · 109 reviews read| 2019 | 3 reviews |
|---|---|
| 2020 | 3 reviews |
| 2022 | 24 reviews |
| 2023 | 22 reviews |
| 2024 | 17 reviews |
| 2025 | 29 reviews |
| 2026 | 11 reviews |
What merchants say
4.8
55%
of reviews get an answer25%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 109. Open one to read it in full, with the developer's reply where there is one.
It seems to do the job. I would say that the bare minimum nowadays is to have control over your backups, upload it to an external site using SFTP, and that comes with an excessive price tag. There are some other apps covering a second store for free, while this is with additional payment. I would also ask them to include additional languages for people not speaking English or German, or the ability to not store any of our store data in their premises. Another suggestion would be to be able to define retention and trigger on demand backups when you know you are about to do changes that can break stuff. Having said that, I believe it is going in the right direction
Really easy to set up, and very helpful support!
Excellent support and a reliable backup app.
Very helpful and prompt customer service and very easy to use app!
This is a great app, easy to use and the customer service is great. I made some changes to my theme and CSS by mistake. I needed to revert to a previous version of my store and I wasn't sure how to do this. The customer service person (Alex) was really patient and guided me through the process and I got back to my previous "perfect" version in no time! I'm so glad I got this app, peace of mind is wonderful, for when things might go wrong :-)
We have been a customer with these guys for a few years now. Alex and the team are very active in helping to resolve issues and bugs, and the system has always restored what we have asked it to.
Honestly I have had this app for years and never had to use it. I was on the verge of uninstalling it a few months ago.... Luckily I didn't. We got defaced by someone with theme level access via a Marketing Agency, and BackupMaster helped us get back to yesterday's version of our theme. I'm so grateful. Saved me countless hours trying to get back to where we were.
Very happy with this app, it's simple to install and use, and gives us peace of mind that our data is now backed up (especially in the absence of Shopify having this functionality). Alex was very helpful checking that the set up was done correctly, and this app works in the background with no need for any user intervention. Not cheap, but worthwhile.
BackupMaster Backups FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to automate backup and recovery without managing infrastructure in-house.
Paid plans start at $19/month, and run to $79/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
BackupMaster Backups's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard BackupMaster Backups rates 62 out of 100 — solid — read from 109 merchant reviews. The developer has published replies to 60 of 109 reviews. The score reflects what the review record shows, nothing more.
109 merchants have reviewed BackupMaster Backups, averaging 4.8 out of 5. We hold the review history from 2019 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.8 / 5 · 109 reviews
4.76 from 25 reviews
25 (was 20)
60 of 109 reviews
1 months
Free to install. Free trial available.
August 4, 2017
2019 – 2026
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