Captain Shipping Protection
by Captain Insure
4.9
(272 reviews)
Best suited for stores looking to offer shipping protection as an upsell at checkout.
Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks. Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today! more Offer shipping protection widget at checkout or via app blocks Keep all the shipping protection fees, and add profits when claims are low Route insurance order protection fee back to you & increase your conversion rate Customize the price and style of insurance you want. Multi-language supported The app won't add any codes to your store theme - user friendly
Copy from the Shopify App Store listing, unedited.Upsell and cross-sell
Top line
conversion rate and average order value
From $11/mo
2 tiers
64/100
Solid · from 272 reviews
What it does
Offer shipping protection widget at checkout or via app blocks
Keep all the shipping protection fees, and add profits when claims are low
Route insurance order protection fee back to you & increase your conversion rate
Customize the price and style of insurance you want. Multi-language supported
The app won't add any codes to your store theme - user friendly
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Standard
$11/month
Unlimited orders
Fully customizable cart widget
Flexible dynamic pricing
Claim portal with email updates
Auto-translate for multi-language stores
24/7 live chat support
Plus
$49/month
Customizable cart & checkout widgets
Dedicated account manager
For Shopify Plus only
Pricing
$11/month
$49/month
64
/ 100Solid
Scored on 272 merchant reviews we hold for Captain Shipping Protection, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2022–2026 · 272 reviews read| 2022 | 7 reviews |
|---|---|
| 2023 | 25 reviews |
| 2024 | 113 reviews |
| 2025 | 94 reviews |
| 2026 | 33 reviews |
What merchants say
4.9
4%
of reviews get an answer13%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 272. Open one to read it in full, with the developer's reply where there is one.
Support went above and beyond! Even did a deep dive and helped me fix an unrelated application.
App is exactly what I was looking for. Super fast and helpful support when some customization was needed. Thank you!
Everything is fine!
5star for the customer service
Great customer service - fixed an issue for me promptly
mig the goat helped me out supa fast
Helpful
I haven't had a claim denied yet! They do what they say!
Captain Shipping Protection FAQ
Answered from this app's own listing and its full review record.
Best suited for stores looking to offer shipping protection as an upsell at checkout.
Paid plans start at $11/month, and run to $49/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Captain Shipping Protection's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Captain Shipping Protection rates 64 out of 100 — solid — read from 272 merchant reviews. The developer has published replies to 10 of 272 reviews. The score reflects what the review record shows, nothing more.
272 merchants have reviewed Captain Shipping Protection, averaging 4.9 out of 5. We hold the review history from 2022 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.9 / 5 · 272 reviews
4.94 from 64 reviews
64 (was 111)
10 of 272 reviews
2 months
From $11/month. Free trial available.
August 4, 2022
2022 – 2026
Categories
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