Commentify: Customer Comments
by Intelli-ua
4.7
(16 reviews)
Best suited for stores using Courses Plus and Flow, which it integrates with and willing to start free and move to $9/mo.
Improve customer engagement with blog comments, product testimonials, feedback and community forum Commentify provides a comments block where customers can post their feedback, reviews, questions, testimonials, add new content under blogs, products, collect feedback via checkout comments or on any other pages. You can build your own online community, monitor comments with analytics and moderate them if needed. Comments block position can be easily changed using Shopify 2.0 themes drag-n-drop editor. Design of comments is automatically adjusted to your theme's styles. Commentify provides a comments block where customers can post their feedback, reviews, questions, testimonials, add new content under blogs, products, collect feedback via checkout comments or on any other pages. You can build your own online community, monitor comments with analytics and moderate them if needed. Comments block position can be easily changed using Shopify 2.0 themes drag-n-drop editor. Design of comments is automatically adjusted to your theme's styles. more Product reviews: comments can help to collect reviews and improve SEO Blog comments: let customers discuss your articles Nested (threaded) replies feature with automatic spam filtering Moderation features that include threads locking, comments approval and removal Anonymous mode (optional): allow to comment without login / registration
Copy from the Shopify App Store listing, unedited.Blogs
Top line
conversion rate and average order value
From $9.99/mo
free plan available · 3 tiers
49/100
Mixed signals · from 16 reviews
What it does
Product reviews: comments can help to collect reviews and improve SEO
Blog comments: let customers discuss your articles
Nested (threaded) replies feature with automatic spam filtering
Moderation features that include threads locking, comments approval and removal
Anonymous mode (optional): allow to comment without login / registration
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Standard
$9.99/month
Up to 10k comments
Unlimited admin / moderator accounts
Anonymous commenting
Manual comment approval
Upvoting / Downvoting
Threaded comments (multi-level replies)
Advanced
$29.99/month
everything in standard
unlimited comments
custom requests
live customer support via Zoom
Pricing
Free
$9.99/month
$29.99/month
49
/ 100Mixed signals
Scored on 16 merchant reviews we hold for Commentify: Customer Comments, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Review history
2023–2026 · 16 reviews read| 2023 | 1 reviews |
|---|---|
| 2024 | 4 reviews |
| 2025 | 5 reviews |
| 2026 | 6 reviews |
What merchants say
4.7
13%
of reviews get an answer6%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 16. Open one to read it in full, with the developer's reply where there is one.
I was forewarned about the fact that my customers would have to log in (thanks to other Commentify users). So I'd already added that note in my templated note above the comment field. However, I had difficulty getting the comments field to work. Turns out Shopify has discontinued the template I use -- a discussion for another day. I was up against a deadline, and despaired. Commentify tech support came through for the win! I couldn't be more pleased! Thank you, thank you!
One of the best comment apps, but with one caveat: commenters must log in (via Shop account or email). Clicking "add comment" opens a new tab prompting user to log in to your store. You could enable the anonymous option, but they won't get reply alert emails if don't login/register. This increases friction against engagement. However, I like: -Can use with FlowMail (from same dev) and Shopify Flow to auto-email commenters when someone replies. (new feature Feb 2026) -Supports collapsable threads, markdown formatting (hyperlinks, bolding, etc), image upload, upvote/downvote. -Supports import/export comments. Though import is handled by dev and costs $49.99 one-time fee. Some other apps allow importing CSV at no cost, but you'd need to format it correctly yourself.
Great
Excellent Support and Quick Solutions! We recently updated several of our website pages for SEO purposes, which caused some of our existing Commentify links to break. The Commentify team quickly stepped in, redirected the links for us, and even added a new tab inside the app so we can easily manage and redirect our own pages moving forward. Everything was handled efficiently and in a very timely manner. Their support went above and beyond our expectations — highly recommend!
The tool is easy to use and the team at Commentify are super helpful and their response time is great.
This app needed one function added and the support team was able to add it and meet our business needs within a day of asking if it was possible. Great customer support
Wir haben die App kürzlich installiert und das Support Team hat alle, in der Shopify bereits existierenden Kommentare unter unseren Blogposts, schnell und easy in commentify übertragen. Erster Eindruck ist top.
I'm using tons of apps, but it's the most complete and quick response. Thank you so much
Commentify: Customer Comments FAQ
Answered from this app's own listing and its full review record.
Best suited for stores using Courses Plus and Flow, which it integrates with and willing to start free and move to $9/mo.
There is a free plan, paid plans start at $9.99/month, and run to $29.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Commentify: Customer Comments's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard Commentify: Customer Comments rates 49 out of 100 — mixed signals — read from 16 merchant reviews. The developer has published replies to 2 of 16 reviews. The score reflects what the review record shows, nothing more.
16 merchants have reviewed Commentify: Customer Comments, averaging 4.7 out of 5. We hold the review history from 2023 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.7 / 5 · 16 reviews
4.75 from 8 reviews
8
2 of 16 reviews
1.3 months
Free plan available. Free trial available.
November 22, 2022
2023 – 2026
Categories
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Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.
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