Helium Customer Fields
by Helium
4.6
(301 reviews)
Best suited for stores managing up to 50,000 contacts, with pricing from $15–$200 monthly across four plans.
Probably not for you if you have more than 50,000 contacts.
Create customer sign-up forms as unique as your business, and save custom data to customer accounts. Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data. Use our integrations to sync customer data with your business/marketing tools. Helium Customer Fields is your one-stop shop to collect and manage customer data. Create unique registration forms for different customer groups, and collect first-party data from customers such as birthday, pet's name, VAT/Tax ID, etc. All customer data is synced with Shopify fields and customer metafields. Personalize forms with rules and variables, or add customer tags automatically based on first-party data. Use our integrations to sync customer data with your business/marketing tools. more Simple drag-and-drop form builder with field types for nearly any use case Approve Wholesale/B2B customers with account approval or email verification Allow customers to edit their own data (name, email, or custom fields) Configure automatic and/or conditional customer tags to organize customer groups Developer-friendly! Front-end and back-end APIs are available for custom builds
Copy from the Shopify App Store listing, unedited.Which plan would my store need?
Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.
How many customers on your list?
Plus
$200/month
≈ $0.0067 per contact
Advanced ($60/mo) will not stretch this far — it caps out on contacts.
Accounts and login
Top line
conversion rate
From $15/mo
4 tiers · priced by contacts
70/100
Solid · from 300 reviews
What it does
Simple drag-and-drop form builder with field types for nearly any use case
Approve Wholesale/B2B customers with account approval or email verification
Allow customers to edit their own data (name, email, or custom fields)
Configure automatic and/or conditional customer tags to organize customer groups
Developer-friendly! Front-end and back-end APIs are available for custom builds
Pricing
$15/month
$30/month
$60/month
$200/month
70
/ 100Solid
Scored on 300 merchant reviews we hold for Helium Customer Fields, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.44, 0.35 stars below the lifetime average of 4.79. Worth reading the newest reviews before installing.Review history
2015–2026 · 300 reviews read| 2015 | 6 reviews |
|---|---|
| 2016 | 10 reviews |
| 2017 | 20 reviews |
| 2018 | 13 reviews |
| 2019 | 18 reviews |
| 2020 | 18 reviews |
| 2021 | 11 reviews |
| 2022 | 21 reviews |
| 2023 | 45 reviews |
| 2024 | 22 reviews |
| 2025 | 25 reviews |
| 2026 | 91 reviews |
What merchants say
4.6
76%
of reviews get an answer36%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 301. Open one to read it in full, with the developer's reply where there is one.
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean. On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups. Highly recommended!
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
An actual onboarding process would be nice. I mean, an actual human to show me around the tool on a zoom or at minimum a live webinar. They just send you to support pages to get started. $60 a month for a tool that's going to be live on my site indefinitely is a cash cow. You'd think they'd help it get started a little bit better. Way more coding than I anticipated.
We use Customer Fields to power our B2B wholesale application form and it's been a solid addition to our Shopify store. The form builder is flexible, the conditional logic works well, and it integrates cleanly with our existing setup. Support has been responsive and helpful whenever we've had questions. Would recommend for any Shopify store that needs custom customer data or registration forms beyond what Shopify offers out of the box. Paul
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
郵便番号を入れて住所を自動入力できるようになるとなおいい
App works well for custom registration forms where you need confirmation steps, document uploads, and email confirmations. It also syncs well with Shopify admin for all customer data including tags, tax collection, and more. I have been using this app for years, and never had an issue.
Very useful for creating b2b accounts.
Helium Customer Fields FAQ
Answered from this app's own listing and its full review record.
Best suited for stores managing up to 50,000 contacts, with pricing from $15–$200 monthly across four plans. Probably not for you if you have more than 50,000 contacts.
Paid plans start at $15/month, and run to $200/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
Helium Customer Fields's tiers are gated on contacts, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.
On our scorecard Helium Customer Fields rates 70 out of 100 — solid — read from 300 merchant reviews. The developer has published replies to 227 of 300 reviews. The score reflects what the review record shows, nothing more.
301 merchants have reviewed Helium Customer Fields, averaging 4.6 out of 5. We hold the review history from 2015 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.6 / 5 · 301 reviews
4.44 from 96 reviews
96 (was 25)
227 of 300 reviews
4 months
From $15/month. Free trial available.
July 22, 2015
2015 – 2026
Categories
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