We’ve had such a great experience with Digitally! What really stood out to us was how much they genuinely cared about making things work for us. Their customer service has been amazing, and they didn’t just give us the usual “support” — they actually took the time to understand our digital products and customize the app to suit our needs. The owner even personally stepped in and went above and beyond to help us get everything working properly. Honestly, that level of personal attention is something you don’t come across often. We truly appreciate all the effort they put into helping us. Highly recommend Digitally, especially if you value a team that actually listens and cares about their customers!

感觉反应不是很及时，并且有延迟的效果

At first this app was great but over the past 6 months is up and down, causing you to have to fulfill orders manually. For a paid app, I'm not amused and I don't like when my customers get an "error 500" message. Working on moving all my products to Shopify's Digital Products app, it's free! Very disappointed.

Yes! This app does more than what others do, and in a lot of ways it makes more sense. Plus the support is excellent! I find that there is a learning curve with almost every new shopify app I find, so at first this one felt quirky, but I looked at every other digital delivery app on the market and settled on this one for a reason. Price / Features / Support. this is a 5 star app!

Takes some time to get to know the functionality, but if you understand it works fine

The app is easy to navigate and customer support is very responsive.

This product met most of our needs out of the box. Unfortunately, we started using it right at our busiest time of the year. Which means we didn't really have time to test it thoroughly. However, when we encountered our first problem, I reached out to support. Not only did they respond quickly, they also found and implemented a solution right away. They even went back and fixed a few things from past orders. It was amazing. Then.. we discovered we really needed a feature that would allow us to export the orders and all the keys associated with each order. I asked for help finding a way to do it. Turns out, the featured didn't exist at all. But instead of just having to deal with it, they wrote the feature into the product. It has saved us HOURS of time in fulfillment and has streamlined our processes. Having software that does what it is supposed to do is great. But having a team BEHIND it that is responsive, flexible, fast, and invested in our success is what makes the difference! Lots of software apps out there. But there are not a lot of teams like this one who really stand by their product and support their customers. TL;dr -- Good product, OUTSTANDING SUPPORT.