Fast response and went above and beyond what I'd expected!

I installed EasyDisqus and had an issue of trying to figure out where to put the code in tabs for products. Support was very professional & OUTSTANDING, THE BEST. They fixed it very quickly for me and everything is now working perfectly. Highly recommended. 5++++

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.

When I asked for help to install this app, I was not told that I would be charged for the service. Few weeks later I find that I am billed. I would not mind paying at all, but it is the fact that people think they can get away with charging us without us knowing, or letting us know, that makes my blood boil. Also, there is no way to stop the subscription, so unless they reply to my message and sort it out, I will be stuck paying a monthly fee for a service I do not want.

These guys are great. I had issues with installation and their programmers jumped in an helps out. Their communication is outstanding.

Support was top-notch when we had to migrate comments from an old URL to new URL. Would recommend for sure.

After a disappointing call with Shopify that i could not reply to the comments on my blog within the native blog feature in Shopify, I started looking in the app store and was flabbergasted at some of the pricing for the various apps. While I'm bummed I have to pay for this, the Disqus app and customer service made it worth it. They basically set it all up for me and I didnt have to touch a lick of code. thats enough for me to give it 5 stars. Oh, and it works like a charm!

This app worked great. But we're especially impressed by their support team. They went beyond typical support of providing information, Den from Shopifier (not to be confused with Shopify) even offered to check our code and fixed some loading issues for us. They did it in a speedy, professional manner. Highly recommended!