My first experience with DOBA was extremely disappointing. After nearly 12 months of effort, I finally received my first sale, only to discover I could not use my business banking account to pay for the product due to banking/payment setup limitations within the platform. For a service that charges multiple subscription and platform fees, I expected a much smoother onboarding and payment process. This created unnecessary friction at a critical moment for my business and significantly impacted my confidence in the platform.

Doba is a great dropshipping platform. It's easy to setup and connect my stores, it provides automation and if 2 or more stores is connected,you can redeem a coupon to use! Adding products is so simple with one click. I would definitely recommend using this app.

Doba makes it so complicated to use a prepay plan, so that I am not getting charged 2 times for using a credit card. I am getting charged through my stripe account when the customer uses their credit card and then a second time through Doba. When I asked for help setting this up, they would not help me.

The connection to Shopify is fragile and didn't setup my shipping zone properly. Support didn't have a clue and I had to figure it out myself and when I told them the problem, they said it was a Shopify issue, even though other vendors I use work perfectly. Layer on top of this...no automatic payment when customers order, I have to manually process the backend payment. This is just unacceptable....on to look for a replacement!

THEIR PRODUCT DESCRIPTIONS ARE HORRIBLE! There has been an extreme decline in the quality of customer service offered by Doba. I had a concern about their policies and both the customer service representative Ethan & their supervisor Hannah were extremely disrespectful, defensive and WRONG! Instead of admitting that they were not knowledgable of my request, they advised me incorrectly, and in an extremely unprofessional manner. Having used Doba for over a year at this point, I was shocked at the level of customer service they now have. I will not be using them again.

A couple of absolutely necessary features: 1. Auto-fulfillment option. Once an order is placed, I would like Shopify to automatically send the order to the Doba App and then autopay via my credit card on file. 2. The ability to have items from my own store in the cart along with Doba-provided items in the order. 3. Fix the issue with canceling orders that are placed via Shopify

So far so good. I'm on the $29.99/mo plan, opened my Shopify store this week and started making sales. Thanks!

Great so far. No major surprises. Not sure about the value yet.