We've absolutely loved using Monocle. What stands out most is how responsive the team is. They genuinely listen to customer feedback and actually implement it, which is incredibly refreshing. The inventory projections have been extremely accurate for our business and have made planning so much easier. On the rare occasion we run into a bug, it's fixed quickly, and their support team is always responsive, knowledgeable, and easy to work with. Monocle has become an essential part of our operations. I honestly can't imagine managing inventory without it. If you're looking for inventory forecasting software that continues to improve and is backed by an amazing team, I can't recommend Monocle enough.

I have enjoyed using the app immensely! Forecasting for small to medium is often complicated, inaccurate, and costly-this has been a great solution for us. Their support has been amazing in teaching me how to best utilize the app and tailor it to fit the needs of our business. If an issue arises I have found them to be very responsive in acknowledging the problem, communicating updates, and finding a timely solution. The app was not initially intuitive in it's use but Amir and Bruk have been more than helpful in teaching me how to use it. I would highly recommend this app.

★★★★★ Finally, inventory management that just worksWe've tried a few inventory apps over the years and most of them either over-promise and under-deliver or require a PhD to set up. Monocle has been a breath of fresh air.Set-up was painless — synced with our Shopify store quickly and pulled everything in cleanly. No messy SKU mapping headaches, no endless config screens. We were up and running properly within a day.What I love most is finally having clear visibility on stock across every SKU and variant. We can see what's selling, what's stuck, and what needs reordering — all in one place. The forecasting has saved us from a couple of near stock-outs already, and the low-stock alerts mean we're not constantly checking the dashboard.For a growing brand juggling lots of variants and seasonal buys, this kind of clarity is gold. Helps us make smarter buying decisions instead of guessing based on gut feel and a messy spreadsheet.Support team have been responsive and genuinely helpful too — proper humans, quick replies, no fluff.If you're a Shopify brand wrestling with inventory across multiple SKUs, give Monocle a try. Wish we'd found it sooner.

Brilliant App but is really complicated to understand. Have reached out for help via the chat box and e mail and have received nothing back. Would be good to have a proper walk through and answers to my questions.

Have been getting charged $89 per month for almost two years now and they are not responding to my support emails from Shopify to allow a refund considering I don't even have a login to the app. If I take the app off, I've lost all the money as I can't contact support anymore :(

Great app, and good support.

Not only has the Monocle app been easy to use, and their forecasting/planning been accurate based on our own manual analysis, but their team has been extremely helpful and agile in adapting the app to suit what we needed.

We had a wonderful experience with Monocle. It really facilitated placing orders and helping us get an understanding of our inventory levels at all times. Amir was always available to answer any questions we had. I couldn't recommend this more.