ShipGuard: Shipping Protection
by WeNexus
4.4
(14 reviews)
Best suited for merchants selling physical goods who want to offer shipping protection as an upsell at checkout.
Expand revenue and secure orders with own custom shipping protection against damage, loss, and theft ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. ShipGuard: Shipping Protection helps merchants secure shipments with own in-house customizable order protection against loss, damage, or theft. It simplifies claims management with automated tools for refunds, reshipments, and reorders. Merchants can define exclusions for specific products or variants and manage digital insurance fulfillment with flexible status options. The app integrates seamlessly with Shopify, improving store operations and customer satisfaction. more Define customizable shipping protection fees at checkout for customers. Set exclusions for specific products or variants from the insurance widget. Fully integrated claims management system for seamless issue resolution. Digital insurance fulfillment with flexible status options after purchase. Seamless Shopify checkout extension for easy integration and usage.
Copy from the Shopify App Store listing, unedited.Upsell and cross-sell
Top line
conversion rate and average order value
From $9.99/mo
2 tiers
49/100
Mixed signals · from 14 reviews
What it does
Define customizable shipping protection fees at checkout for customers.
Set exclusions for specific products or variants from the insurance widget.
Fully integrated claims management system for seamless issue resolution.
Digital insurance fulfillment with flexible status options after purchase.
Seamless Shopify checkout extension for easy integration and usage.
What each step up actually buys you
This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.
Free
Free to install
Unlimited Insurance orders
Fixed, percentage & cart-value pricing
Fully customizable widget
Claim Management + Customer Claim Portal
Auto-fulfillment for insurance product
Product exclusion
Standard
$9.99/month
Translations
Plus
$29.99/month
Checkout Extension (Shopify Plus only)
Product exclusion + Upsell reminder
Translations + Geo-location targeting
Pricing
Free to install
$9.99/month
$29.99/month
49
/ 100Mixed signals
Scored on 14 merchant reviews we hold for ShipGuard: Shipping Protection, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.
Recent reviews rate above this app's own average
Reviews in the last 12 months average 4.60, 0.17 stars above the lifetime average of 4.43.Review history
2025–2026 · 14 reviews read| 2025 | 10 reviews |
|---|---|
| 2026 | 4 reviews |
What merchants say
4.4
7%
of reviews get an answer0%
had used it a year when they wroteRecent merchant reviews
The newest 8 of 14. Open one to read it in full, with the developer's reply where there is one.
It's easy to set up, has been running perfectly, and is exactly what we wanted.
(Updated Review) I want to update my previous review and clarify that the issue I experienced was not caused by ShipGuard, but by my store’s theme setup. After checking with the developer and reviewing their performance metrics, I realized the app works perfectly and does not slow down the store. It’s actually a great tool; easy to use, fully integrated with Shopify, and best of all, it’s free. It helped me secure hundreds of orders and added real value to my shop. Thanks to the support team for helping me understand the setup better!
The app has so many bugs. 1- Custom tags get removed automatically after 2-3 hours. 2- Analytics report was showing incorrect data, which we later get that fixed. 3- If you are excluding some products, they are getting removed automatically from the app after 2-3 hours. Support team's response/resolution time is extremely slow...
It worked a few times and then stopped working
This app is a keeper! The app is simple and super easy to use—no fuss, just quick, effective functionality. Even better, customer service responds lightning-fast. Had a small issue, reached out, and got a helpful reply in minutes. Highly recommend!
Product exclusions, easy setup, awesome support staff.
Good job
Great app! easy integration I have and will highly recommend them.
ShipGuard: Shipping Protection FAQ
Answered from this app's own listing and its full review record.
Best suited for merchants selling physical goods who want to offer shipping protection as an upsell at checkout.
Paid plans start at $9.99/month, and run to $29.99/month across 2 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.
ShipGuard: Shipping Protection's plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.
On our scorecard ShipGuard: Shipping Protection rates 49 out of 100 — mixed signals — read from 14 merchant reviews. The developer has published replies to 1 of 14 reviews. The score reflects what the review record shows, nothing more.
14 merchants have reviewed ShipGuard: Shipping Protection, averaging 4.4 out of 5. We hold the review history from 2025 to 2026, which is what the year-by-year chart on this page is built from.
At a glance
4.4 / 5 · 14 reviews
4.60 from 10 reviews
10
1 of 14 reviews
1 months
Free to install. Free trial available.
December 16, 2024
2025 – 2026
Categories
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