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  1. xpay✦ Commerce

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  5. Navidium Shipping Protection

Navidium Shipping Protection

by Navidium Apps

4.7

(396 reviews)

87/100 · Well supportedBuilt for ShopifyFree to install
Best suited for stores using Subscriptions Shipstation loop, which it integrates with and from $29/mo.

In-house solution for shipping protection / shipping insurance. Turn package protection into upsells Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store. Navidium is a self-service shipping protection app to manage your own package protection / shipping insurance offering and to stop fraud/fake orders. Collect fees, manage claims, and keep the rest as profit. We are not a shipping insurance company, and don't underwrite claims. Replace shipping insurance apps with Navidium with included migration, and offer your own customizable shipping protection plan to your customers. Keep all fees, manage your own claims, and route profit to your store. more Offer shipping protection widget at checkout or cart Upsell Shipping Insurance. Customize shipping insurance widget, language, price, branding, and currency. Includes reporting, control on pricing, claims portal, 1 click refunds/reorders. Route insurance protection fees back to you & increase your conversion rate. Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

Copy from the Shopify App Store listing, unedited.
View on ShopifyFind my planSee the scorecard
Plan fit
Which plan would my store need?

Move this to your own volume. Nothing is sent anywhere — the answer is computed here, from the limits this developer publishes.

How many orders a month?
300
Essential≤ 500
Growth≤ 1,000
Enterprise - Plusno cap

Essential

$29.99/month

≈ $0.10 per order

300 of 500 orders/month40% headroom

Next step up is Growth at $49.99/mo — $20.00 more a month.

Computed from the limits printed on this developer's own plan descriptions. Prices change — confirm on the listing before you install.
Who it’s for
Upsell and cross-sell
What it moves
Top line

conversion rate and average order value

What it costs
From $29.99/mo

3 tiers · priced by orders/month

How it’s supported
87/100

Well supported · from 344 reviews

What it does

Offer shipping protection widget at checkout or cart Upsell Shipping Insurance.

Customize shipping insurance widget, language, price, branding, and currency.

Includes reporting, control on pricing, claims portal, 1 click refunds/reorders.

Route insurance protection fees back to you & increase your conversion rate.

Integrates: Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, AntiFraud

Pricing
Free to install
Pay as you go

Free to install

$0 for up to 50 Orders a Month
Automatic Installation + Expert Support
Claims Portal + Automated Claims
Auto Fulfillments
Compliant Auto Opt In Widget for Cart
No Rev Share. Keep 100% fees collected.
Integrations with Subscriptions
Trial access to Extended Warranty
Essential

$29.99/month

Lowest paid plan
Up to 500 Orders a Month
Free Expert Installation
Live Chat + Auto Fulfillments
Claims Automation + Portal
Integrations with Subscriptions
No Rev Share. Keep 100% fees collected.
10% OFF on Returns and Exchanges portal
10% OFF on Product Warranty portal
Growth

$49.99/month

Up to 1000 Orders a Month
Free Expert Installation
Live Chat + Auto Fulfillments
Claims Automation + Portal
Integrations with Subscriptions
No Rev Share. Keep 100% fees collected.
15% OFF on Returns and Exchanges portal
15% OFF on Product Warranty portal
Enterprise - Plus

$99.99/month

Unlimited Orders
Free Expert Installation
Shopify Plus Checkout Widget
Live Chat Support
Claims Automation and Portal
No Rev Share. Keep 100% fees collected.
20% OFF on Returns and Exchanges portal
20% OFF on Warranty registration portal
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

87

/ 100
Well supported
high confidence

Scored on 344 merchant reviews we hold for Navidium Shipping Protection, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Recent reviews rate below this app's own average
Reviews in the last 12 months average 4.69, 0.16 stars below the lifetime average of 4.86. Worth reading the newest reviews before installing.
Computed from the 344 reviews we hold, with 12-month windows measured to 2026-10. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2021–2026 · 344 reviews read
Reviews per year
20213 reviews
202281 reviews
2023156 reviews
20249 reviews
202517 reviews
202678 reviews
What merchants say

4.7

396 reviews
5★96%
4★0%
3★0%
2★1%
1★3%
Developer replies
4%
of reviews get an answer
Reviewed at 12m+
28%
had used it a year when they wrote
From 344 reviews read. Typical reviewer had used the app for 7 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 396. Open one to read it in full, with the developer's reply where there is one.

This app has been very helpful for allowing us customization with our package protection program.

customer service leaves much to be desired. no transparent info on dashboard about billing cycle date, pro rating months w/ fewer orders, etc. will probably switch.

So glad I made the pivotal switch years ago! Easy to use the platform in addition to keeping your fees. It's great having full control over the process. I've been with Navidium for 4 years now. Highly recommend.

It’s been easy working with the Navidium. Any requests or changes we’ve brought up are taken seriously and looked into rather than being easily dismissed. We appreciate their help, responsiveness, and quick turnaround!

I've been using this app for a few years now and it's always worked perfectly. When I've had major theme updates that have affected this app their support have been very fast and responsive, re-enabling the functionality within a couple of hours with no hassle. Definitely recommend this app.

海外配送における紛失や破損といった不安を軽減し、お客様に安心感を提供できる点で非常に有効なツールだと実感しております。 また、サポート体制も誠実で素晴らしいです。 問い合わせに対するレスポンスが迅速かつ丁寧で、疑問点や設定についても安心して相談できます。弊社でも設定に戸惑っていたところ、迅速にご対応いただけました。 越境ECにおける配送サポートにお悩みのストアにおすすめしたいアプリです。

Navidium Shipping Protection FAQ

Answered from this app's own listing and its full review record.

Best suited for stores using Subscriptions Shipstation loop, which it integrates with and from $29/mo.

Paid plans start at $29.99/month, and run to $99.99/month across 3 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Navidium Shipping Protection's tiers are gated on orders/month, so the right plan depends on your own volume. The plan-fit tool on this page resolves the cheapest tier whose published limits cover the number you enter, and shows how much headroom is left before the next step up.

On our scorecard Navidium Shipping Protection rates 87 out of 100 — well supported — read from 344 merchant reviews. The developer has published replies to 15 of 344 reviews. The score reflects what the review record shows, nothing more.

396 merchants have reviewed Navidium Shipping Protection, averaging 4.7 out of 5. We hold the review history from 2021 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

4.7 / 5 · 396 reviews


Rating, last 12 months

4.69 from 88 reviews


New reviews, last 12 months

88 (was 10)


Developer replies

15 of 344 reviews


Typical reviewer had used it

7 months


Pricing

Free to install


On the App Store since

November 26, 2021


Review history held

2021 – 2026

Integrates with
Checkout
Shopify Admin
klaviyo rebuy engine upcart
reamaze gorgias skio seal
recharge bold amp aftersell
returns exchanges upsells
shipping insurance protection
Subscriptions Shipstation loop

Categories
Upsell and cross-sellWarranties and insurance
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

Run a free readiness check
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