I’ve used several COD apps over the years, and while they all have their strengths, I’ve also experienced issues and failures that resulted in lost business. NEO-COD stands out because it creates draft orders when customers don’t complete OTP verification. Since I’m using Google Firebase, I also maintain control over my SMS billing, which is important to me for several reasons. I especially appreciate how the app captures the customer’s information and automatically adds it to the checkout, making the process easier and more user-friendly. Another valuable feature is the ability to set different shipping rates for the same products based on the customer’s state or region, including Alaska, Hawaii, and Puerto Rico—something that wasn’t possible on Shopify without upgrading to a more expensive plan. The customer service has been amazing as well. I truly can’t say enough good things about this app. If you’re looking for a reliable COD or OTP solution with excellent additional features, I highly recommend NEO-COD!

Fast communication and fixes all problems. Bundle works fine and sms works really well. But I really like Incomplete Orders Recovery feature most.

We’ve been using Neo COD for our Shopify store and the experience has been really good so far. The COD form is easy to customize and looks clean on mobile. I also really like having the upsell, quantity offers, and pixel tracking available in the same app. The support team has been very responsive and helpful whenever we had questions. Setup was straightforward, and everything has been working smoothly on our store. Definitely a useful app for Shopify stores that rely heavily on COD. 10/10

Standard multi-step checkouts often trigger severe drop-offs in cash-on-delivery (COD) markets. Neo COD Form & Upsell solves this by replacing friction with a fast, customizable 1-click order form embedded directly on the product page. Beyond checkout speed, it bundles the three core essentials every COD merchant needs into a single lightweight app: AOV maximization, Return-to-Origin (RTO) / fraud reduction, and multi-platform conversion tracking.

Fantastic app for any Cash on Delivery business. The 1-click form looks great on mobile, matches our store theme perfectly, and has significantly simplified ordering for our buyers. The built-in upsells and bundle features mean we don't need multiple conflicting apps. Reliable pixel tracking and very responsive support make it an easy 5-star choice.

Standard Shopify checkout was causing massive drop-offs for our cash-on-delivery shoppers. Switching to Neo COD Form & Upsell simplified the entire flow customers can place orders in a single click right on the product page. The built-in upsells and quantity breaks lifted our average order value immediately, and the pixel tracking works smoothly without missing any purchase events. Setup took under 10 minutes with no theme code changes. An essential app for any store running COD

Best cod form app for bangladeshi shopify users. Recommeneded.

I think this app kills all the other cod app from shopify,,,,great app,,,great service,,,great customer support