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  1. xpay

  2. Shopify apps

  3. Operations - Other

  4. Quick Returns and Exchanges ↻↺

Quick Returns and Exchanges ↻↺

by QuickReturns, Returns and Exchanges

5.0

(51 reviews)

50/100 · Mixed signalsFree plan available
Best suited for stores managing returns and exchanges at scale, with shipping carrier integrations through Easyship, Shippo, UPS, Canada Post, or Royal Mail.

Automate Return & Exchange, Refunds,RTOs.Hassle-free Returns and Exchanges with Store Credit Refund QuickReturns is an all-in-one Returns & Exchanges app for Shopify that automates returns and exchanges, refunds, store credit, return labels, and RTO management. Let customers submit return and exchange requests through a branded self-service portal, customize return policies, exchange rules, fees, and reasons, sync inventory and WMS, send real-time notifications, and simplify every Return & Exchange workflow from one powerful app. QuickReturns is an all-in-one Returns & Exchanges app for Shopify that automates returns and exchanges, refunds, store credit, return labels, and RTO management. Let customers submit return and exchange requests through a branded self-service portal, customize return policies, exchange rules, fees, and reasons, sync inventory and WMS, send real-time notifications, and simplify every Return & Exchange workflow from one powerful app. more Fully Customizable branded return portal, Email Notifications Flexible Refund options that help to recover revenue Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits Increase revenue with in-store return, promoted store credit and smart exchange Smart return rules for return windows and non-returnable items to lower returns

Copy from the Shopify App Store listing, unedited.
View on ShopifyCompare the plansSee the scorecard
Who it’s for
Operations - Other
What it moves
Bottom line

fulfilment cost and post-purchase experience

What it costs
From $19/mo

free plan available · 4 tiers

How it’s supported
50/100

Mixed signals · from 51 reviews

What it does

Fully Customizable branded return portal, Email Notifications

Flexible Refund options that help to recover revenue

Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits

Increase revenue with in-store return, promoted store credit and smart exchange

Smart return rules for return windows and non-returnable items to lower returns

Plan fit
What each step up actually buys you

This developer's plans are separated by features, not by how big your store is — so there is no volume that picks a tier for you. Here is what each one adds over the one below it.

Free Forever
Free
You start with

10 Return & Exchanges Requests

Branded Return Portal

Unlimited Reasons

Unlimited logistic Partners

Advanced Analytics

Auto Tracking

Growth
$19/month
Adds

All Free Features

60 Returns & Exchanges Requests

Smart Exchange

Promote Store Credit

Teams

Boost
$49/month
Adds

All Growth Features

100 Returns & Exchanges Requests

Unlimited Automations

Upsell to Boost Revenue

Enterprise
$99/month
Adds

All Boost Features

SMS Notifications

ERP/Custom Integrations

API Access

Priority Support

Listed as “Free plan available”. Plan contents change — confirm on the listing before you install.
Pricing
Free plan available
Free Forever

Free

Free
10 Return & Exchanges Requests
Branded Return Portal
Unlimited Reasons
Unlimited logistic Partners
Advanced Analytics
Auto Tracking
Customizable Policies
Growth

$19/month

Lowest paid plan
All Free Features
60 Returns & Exchanges Requests
Smart Exchange
Promote Store Credit
Teams
Boost

$49/month

All Growth Features
100 Returns & Exchanges Requests
Unlimited Automations
Upsell to Boost Revenue
Enterprise

$99/month

All Boost Features
SMS Notifications
ERP/Custom Integrations
API Access
Priority Support
Plans as listed on the Shopify App Store. Always confirm current pricing before installing.

50

/ 100
Mixed signals
medium confidence

Scored on 51 merchant reviews we hold for Quick Returns and Exchanges ↻↺, across five checks. Every figure is computed from those reviews — expand any row to see the counts behind it.





Computed from the 51 reviews we hold, with 12-month windows measured to 2026-08. This scores the public review record — it is not a review of the software itself, and a low score often means we hold little evidence rather than poor evidence.
Review history
2024–2026 · 51 reviews read
Reviews per year
20245 reviews
202515 reviews
202631 reviews
What merchants say

5.0

51 reviews
5★100%
4★0%
3★0%
2★0%
1★0%
Developer replies
0%
of reviews get an answer
Reviewed at 12m+
0%
had used it a year when they wrote
From 51 reviews read. Typical reviewer had used the app for 2 months. Most merchants review in their first month, so this reflects when people write — not how long they stay.
Recent merchant reviews

The newest 8 of 51. Open one to read it in full, with the developer's reply where there is one.

This app has genuinely simplified our entire returns and exchange process. What used to be a manual back-and-forth over email and WhatsApp is now fully self-serve for our customers they raise a request, pick exchange or refund, and the whole thing moves without our team chasing every step. The setup was straightforward and didn't need heavy dev support, which mattered a lot given our bandwidth. Customer support has also been quick whenever we've had questions. For a D2C brand running high order volumes, this app has saved us real time and reduced the friction customers used to feel when something needed to go back. Highly recommend it if you're looking to make your post-purchase experience

We've been using this app for quite some time, and it has been extremely useful. It covers all of our needs and works exactly as expected. On top of that, whenever we've encountered an issue or needed assistance, the support team has been incredibly responsive and helpful. We would also like to extend a special thank you to the team for adding Turkish language support upon our request. We truly appreciate their willingness to listen to customer feedback and continuously improve the app. Highly recommended!

This app is very useful for managing returns and exchanges. The process is simple, easy to understand, and helps maintain records smoothly in shopify. A small improvement area would be the courier pickup service, as some pickups get cancelled without proper attempts. Special thanks to Ayushi for being very cooperative and supportive throughout the process.

“Really smooth and hassle-free experience with Quick Returns and Exchanges. The process was simple, quick, and very user-friendly. I was able to initiate my return/exchange within minutes without any confusion. The updates were clear, and the pickup was arranged on time. Highly recommend for anyone looking for an easy and reliable return system!”

Very happy after using Quick Returns. It has taken away all our burden of managing returns manually. The pricing is fair and the team is very supportive. I highly recommend Quick Returns for any growing D2C brand for managing return & exchange requests with ease.

Quick returns is really a good app for managing and automating the Returns and exchanges task. It is really user friendly returns portal. The support team is really helpful, always there for solving our complex issues. Our returns management is now really smooth and Hassle-free.

Had a great exp working with quick return, team is great, extremely supportive, Ayushi (from operations team) and Ayushi (from sales team) both did a commendable job in making the onboarding experience extremely smooth and managing overall operations. Highly recommend.

Great experience with Quick Returns, The platform is easy to use, the return process is smooth, and the support team is responsive. Highly recommended.

Quick Returns and Exchanges ↻↺ FAQ

Answered from this app's own listing and its full review record.

Best suited for stores managing returns and exchanges at scale, with shipping carrier integrations through Easyship, Shippo, UPS, Canada Post, or Royal Mail.

There is a free plan, paid plans start at $19/month, and run to $99/month across 4 published tiers. Prices are as listed on the Shopify App Store and can change — confirm before installing.

Quick Returns and Exchanges ↻↺'s plans are separated by features rather than by store size — none of the tiers is capped on a volume you could state up front. Compare what each step adds over the one below it rather than trying to size yourself into a tier.

On our scorecard Quick Returns and Exchanges ↻↺ rates 50 out of 100 — mixed signals — read from 51 merchant reviews. The developer has published replies to 0 of 51 reviews. The score reflects what the review record shows, nothing more.

51 merchants have reviewed Quick Returns and Exchanges ↻↺, averaging 5.0 out of 5. We hold the review history from 2024 to 2026, which is what the year-by-year chart on this page is built from.

Quick facts
At a glance
Merchant rating

5.0 / 5 · 51 reviews


Rating, last 12 months

5.00 from 38 reviews


New reviews, last 12 months

38 (was 12)


Developer replies

0 of 51 reviews


Typical reviewer had used it

2 months


Pricing

Free plan available


On the App Store since

May 28, 2024


Review history held

2024 – 2026

Integrates with
Customer accounts
Canada Post
Easyship
Klaviyo
RoyalMail
Shippo
UPS

Categories
Operations - OtherReturns and exchanges
Will AI shoppers find this store?

Apps like this one convert the traffic you already have. Getting recommended by ChatGPT and Perplexity is a separate problem.

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