Askoweb Order Withdrawal Control
WooCommerce withdrawal button for EU shops – two-step order verification, automatic email confirmations, PDF export, and withdrawal statistics.
5.0
(1 ratings)Will this break my store?
What the WordPress.org registry says about keeping Askoweb Order Withdrawal Control running.
Tested to 6.9.5 — 1 branch behind 7.0
Tested against the WordPress branch in use today.3 months ago
7.4
Your host must be running at least this version.5.6
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.Maintenance & trust
Scored on how Askoweb Order Withdrawal Control is looked after — not on how many stores run it.
Maintenance
35 / 35WordPress compatibility
14 / 20Support responsiveness
Not enough dataMerchant satisfaction
10 / 15Listing transparency
6 / 10Ratings
5.0
1 ratingAskoweb Order Withdrawal Control adds a WooCommerce withdrawal button (Widerrufsbutton) to your online shop. Customers can declare a withdrawal directly from your website through a structured two-step process with order verification, email confirmation, and PDF document generation. Built for the EU withdrawal law requirements, including the German Buttonlösung (§ 312k BGB).
This free version is fully functional and does not require a license key or paid upgrade to work. Every feature listed below works out of the box.
Why You Need a Withdrawal Button
Since July 2025, several EU member states require online shops to provide a dedicated withdrawal function. Germany’s § 312k BGB (“Buttonlösung”) mandates that shops offer customers an accessible way to declare withdrawals online. This plugin provides that technical implementation.
This plugin is a technical tool, not legal advice. Consult a qualified professional for your specific obligations.
How It Works
- Customer clicks the withdrawal button in your site footer.
- Order verification – the customer enters order number and email. The plugin validates the order, checks the email, and confirms the withdrawal period is still active.
- Withdrawal confirmation – the customer sees the order summary, selects items for full or partial withdrawal, and confirms with a declaration checkbox.
- Done – confirmation email with date and time is sent immediately. A PDF is generated for download. The admin is notified and can manage the request from the dashboard.
Features
- Two-step verification – order number and email validation before any withdrawal is accepted
- Full and partial withdrawal – withdraw entire orders or select individual items with specific quantities
- PDF confirmation – generated automatically with full UTF-8 support, available to customer and admin
- Email notifications – customisable confirmation and notification emails with WYSIWYG editor and placeholder support
- Footer button – placed next to an existing footer link via CSS selector
- Configurable withdrawal period – estimated delivery days + withdrawal days (default: 3 + 14)
- Customisable form texts – modal title, labels, placeholders, confirmation text, success message
- Sealed goods notice – configurable notice for products affected by unsealing
- Statistics dashboard – withdrawal rate, partial vs. full, trends, bulk actions
- WooCommerce orders integration – optional filter and status column
- HPOS compatible – works with WooCommerce High-Performance Order Storage
- WooCommerce Germanized compatible
- No external dependencies – built-in PDF generator (also supports mPDF, TCPDF, DomPDF if available)
- Translation-ready – complete German translation included, extensible via .po/.mo
- Clean uninstall – optional removal of all database tables, options, and PDF files
Free Version vs. Pro Version
This free version covers the entire withdrawal workflow without restrictions:
- Footer withdrawal button with CSS selector placement
- Two-step verification (order number + email)
- Full and partial withdrawal with per-item quantity selection
- Email notifications with template editor and placeholders
- PDF withdrawal confirmation with customer download
- Statistics dashboard with bulk actions
- Configurable withdrawal period and sealed goods notice
- Customisable form texts and labels
- WooCommerce orders filter and column
- HPOS support and WooCommerce Germanized compatibility
- Complete German translation
The Pro version is a separate plugin with additional placement options and shop customisation:
- Floating widget with hover-expand animation
- Dedicated page and shortcode placement
- WooCommerce My Account menu integration
- Full button appearance customisation (colours, font sizes, background)
- Product exclusion rules (categories, tags, keywords)
- Automatic updates and priority support
The Pro version is hosted separately on askoweb.de and is not included in or required by this free plugin.
Languages
- English (default)
- German / Deutsch (complete translation included)
- Additional languages via .po/.mo files or translate.wordpress.org
External services
This plugin does not transmit any data to external servers. All withdrawal requests, customer data, and settings are stored exclusively in the local WordPress database on your own server.
Askoweb.de – Pro Version link
The plugin settings page includes a “Pro Version” tab with a link to the Pro Version on askoweb.de. This is a static HTML link only. No data is sent to askoweb.de at any time.
- Terms of service: https://askoweb.de/agb/
- Privacy policy: https://askoweb.de/datenschutzerklaerung/
Privacy
Data Collected
This plugin stores data in two custom database tables on your server:
- Withdrawal requests: order ID, customer name, billing email, date and time, reason (optional), withdrawn items with quantities and prices, IP address, user-agent string
- Plugin settings: configuration values only (no personal data)
IP address and user-agent are recorded to document the withdrawal process. They are not shared externally and can be deleted from the admin dashboard.
Data Sharing
This plugin does not connect to any external service and does not send data to third parties. All data stays on your server.
PDF Storage
PDFs are stored in wp-content/uploads/withdrawal-confirmations/ and protected via .htaccess (Apache) and web.config (IIS). Nginx users should add a location rule to block direct access.
Data Retention
All stored data can be reviewed and deleted through the WordPress admin. Enable “Delete all data on uninstall” to remove everything when the plugin is deleted.
Yes. Without WooCommerce active, the plugin shows an admin notice and does not load.
Several EU countries now require online shops to offer a dedicated withdrawal function. In Germany, § 312k BGB (“Buttonlösung”) has been in effect since July 2025. Check with a legal professional whether your shop is affected.
The free version places the withdrawal button as a link in your site footer, next to an existing element you specify via CSS selector.
The Pro version adds a floating widget, shortcode support, dedicated page placement, and WooCommerce My Account integration.
Step 1: The customer enters order number and email. The plugin checks that the order exists, the email matches, the order has not already been fully withdrawn, and the withdrawal period is still active.
Step 2: The customer sees the order summary with items and prices. They select items for withdrawal, optionally add a reason, confirm the declaration, and submit.
Yes. Customers select specific items and quantities. The PDF and emails reflect exactly which items were withdrawn.
The withdrawal is stored with “pending” status. A note is added to the WooCommerce order. The customer receives a confirmation email and can download a PDF. The admin receives a notification. Refund processing is handled separately by the shop admin through WooCommerce.
No. This plugin handles the withdrawal declaration. Refunds are processed by the shop admin through WooCommerce.
Order completion date + delivery days + withdrawal days. With defaults (3 + 14), an order completed on January 1st has a deadline of January 18th. Both values are configurable.
Yes. The plugin supports both traditional post-based order storage and WooCommerce High-Performance Order Storage.
Yes. Fully compatible with WooCommerce Germanized and Germanized Pro.
Yes. Both emails (customer confirmation and admin notification) support custom subject lines, WYSIWYG HTML body editor, placeholders ({customer_name}, {order_number}, {order_date}, {revocation_date}, {reason_section}, {revoked_items}, {shop_name}, etc.), custom sender details, and footer sections.
Yes. Modal title, field labels, placeholders, legal confirmation text, button labels, and the success message are all configurable from the Form Settings tab.
The plugin uses mPDF, TCPDF, or DomPDF if available, and falls back to a built-in generator that requires no external libraries. Full UTF-8 support including German umlauts.
Yes. All strings use WordPress i18n functions. German translation is included. Add other languages with Loco Translate, Poedit, or translate.wordpress.org.
Two custom database tables on your server: withdrawal requests (order data, customer data, items, status) and plugin settings. No data is sent externally.
Yes. Enable “Delete all data on uninstall” in settings. The plugin removes database tables, options, and PDF files on deletion.
The free version is a complete withdrawal solution: footer button, two-step verification, emails, PDF, and statistics. The Pro version is a separate plugin adding floating widget, shortcode, My Account menu, appearance customisation, and product exclusion rules. A feature comparison is available in the Pro Version tab within plugin settings.
Plugin details
Tags on WordPress.org