Churn Solution – Cancellation Flows, Save Offers and Failed Payment Recovery for WooCommerce and Paid Memberships Pro
Cancellation flows, save offers, dunning, smart retries and failed payment recovery for WooCommerce Subscriptions and Paid Memberships Pro.
5.0
(2 ratings)Will this break my store?
What the WordPress.org registry says about keeping Churn Solution – Cancellation Flows, Save Offers and Failed Payment Recovery for WooCommerce and Paid Memberships Pro running.
Tested to 7.0.4 — 1 branch behind 7.1
Tested against the WordPress branch in use today.today
At least 9.7 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.5.6
Your host must be running at least this version.5.6
2
Maintenance & trust
Scored on how Churn Solution – Cancellation Flows, Save Offers and Failed Payment Recovery for WooCommerce and Paid Memberships Pro is looked after — not on how many stores run it.
Maintenance
35 / 35WordPress compatibility
20 / 20Support responsiveness
Not enough dataMerchant satisfaction
11 / 15Listing transparency
7 / 10Ratings
5.0
2 ratingsSubscription stores lose revenue two ways: customers who choose to cancel, and failed renewal payments that quietly end a subscription nobody meant to end. Churn Solution works on both. This free plugin connects your WooCommerce or Paid Memberships Pro store to Churn Solution, shows a personalized cancellation flow to any customer who tries to cancel so you can offer a pause, a plan switch or a discount at the moment they are leaving, and lets Churn Solution retry a failed WooCommerce renewal payment against the customer’s saved card without the customer having to do anything.
What the free plugin does
- Shows personalized cancellation flows in your own store when a customer clicks cancel, no code required
- Captures the cancellation reason, written feedback and a session recording of the flow
- Keeps subscriptions and orders in sync with Churn Solution, and re-enables its own webhooks if WooCommerce switches them off after failed deliveries
- Carries out a retry on a failed WooCommerce Subscriptions renewal order when Churn Solution asks for one, charging the saved card off-session, and stands down while WooCommerce has a retry of its own pending so the card is never charged twice
- Core churn metrics in the Churn Solution dashboard
What needs a paid Churn Solution plan
- Smart Retries: the schedule that decides when a failed renewal is retried, and on which card
- Dunning email and SMS to customers whose card expired or was declined
- Audience segmentation, so different customers see different flows
- Save offers such as discounts, pauses and extended trials
- Detailed analytics and A/B experimentation on flows
Churn Solution’s paid plans run either as a fixed monthly subscription or as pay-as-we-save, a share of the revenue the flows and retries actually recover. See pricing for current plans.
Download Churn Solution Plugin & Reduce Churn Rates Now!
Get support & info at Churn Solution Site, or book a demo with our experts: Book a demo.
We’re expanding our functionality by actively integrating with more plugins! Have a favorite plugin you’d love to see us connect with? Let us know!
The plugin does the charging, not the deciding, and it never sends email. On WooCommerce Subscriptions it can retry a failed renewal order against the customer’s saved card off-session when Churn Solution asks it to, and it defers to WooCommerce’s own retry schedule so a card is not charged twice. The retry schedule itself and the dunning email and SMS run in the Churn Solution service on a paid plan, not inside WordPress. On Paid Memberships Pro this plugin covers cancellation flows only.
Yes, Churn Solution make use of these APIs:
1. Koalendar, to enable users of reserving meetings with our team and reaching out easily. Terms of use: https://koalendar.com/terms.
2. Churn Solution SDK, our client sdk is used to render the cancellation flows and save your customers sessions and calculate analytics. Terms of use: https://churnsolution.com/terms-of-use/.
3. Stripe SDK, we include stripe sdk that allow us of taking subscription actions upon your website, for example, when a customer of yours accepts an offer. Terms of use: https://stripe.com/legal/consumer.
No, Churn Solution plugin doesn’t require any coding knowledge.
No, Churn Solution relies on other plugins that handles that.
Churn Solution currently supports Paid Memberships Pro and WooCommerce. Retrying a failed renewal payment additionally requires WooCommerce Subscriptions.
Currently, only stripe.
The free plan covers the cancellation flows, the feedback and session recordings, and core churn metrics. Premium features, such as Audience Segmentation, Special Offers, the Smart Retries schedule, dunning email and SMS, and Detailed Analytics, need a paid subscription. The two lists in the description above spell out which side each feature sits on.
For more details, visit our website.
You can also schedule a demo. with our expert team or send your questions through our Contact Us Page.
Plugin details
Tags on WordPress.org