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  7. Edit EU Withdrawal Requests for WooCommerce

Edit EU Withdrawal Requests for WooCommerce

Digital right-of-withdrawal for WooCommerce under the EU directive. Free core features on WordPress.org — Pro adds SMS, advanced deadlines, and more.

10+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Edit EU Withdrawal Requests for WooCommerce running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
1 month ago
Requires PHP
8.0
Your host must be running at least this version.
Requires WordPress
6.0
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Edit EU Withdrawal Requests for WooCommerce is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
35 / 35
Updated 37 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
10 / 10
Provides: screenshots, description, homepage
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-02 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

Edit EU Withdrawal Requests for WooCommerce helps online stores comply with the EU right-of-withdrawal directive. Customers can withdraw a purchase from My Account or as a guest, receive an immediate email confirmation, and reach a named contact person — while you manage every case from WooCommerce.

Free (WordPress.org)

  • Withdrawal button in My Account and a guest form for non-registered customers
  • Two-step flow: review the order, then confirm
  • Immediate email receipt to the customer
  • Case management with status workflow and customer notifications
  • 14-day standard withdrawal period
  • Named contact person and support details shown to customers
  • Link in WooCommerce order emails and optional footer link
  • Refund-ready merchant workflow: withdrawal status in the order list, shortcut to the order after approval, close the case when the refund is registered
  • Works on any permalink structure, including “Plain”
  • HPOS compatible
  • English, Swedish, French, German, and Spanish included

Pro (separate premium download from edit) unlocks SMS receipts (46elks/Twilio), PEPP and extended deadlines, partial withdrawal, sticky bar with custom colors, CSV export, statistics, and independent frontend/admin language overrides. Compare plans

External services

This plugin can send SMS notifications when the premium version is installed and configured with an SMS provider.

46elks

Used to deliver SMS messages to customers (withdrawal receipt and status updates).
When SMS is enabled, the plugin sends the recipient phone number and message text to 46elks via HTTPS when a withdrawal event occurs.
Service provider: 46elks AB — Terms: https://46elks.com/terms — Privacy: https://46elks.com/privacy-policy

Twilio

Alternative SMS provider. When selected, the plugin sends the recipient phone number and message text to Twilio’s API when a withdrawal event occurs.
Service provider: Twilio Inc. — Terms: https://www.twilio.com/legal/tos — Privacy: https://www.twilio.com/legal/privacy

Does this work with guest checkout?

Yes. Guests look up their order with email address and order number, review the purchase, and submit a withdrawal request without logging in.

Does the plugin refund the money?

No. The plugin handles the legal flow: the withdrawal request, receipt, and case management. You issue the refund in WooCommerce via your payment provider. After you approve a case, the plugin offers a shortcut to the order; when a refund is registered it prompts you to close the case.

Which languages are included?

English (source), Swedish, French, German, and Spanish. The plugin follows your WordPress site language. Pro can override frontend and admin language independently.

What is the difference between Free and Pro?

The free version covers the EU core requirements. Pro adds SMS, PEPP/extended deadlines, partial withdrawal, sticky bar with custom colors, CSV export, statistics, and language overrides. See the pricing page.

Categories
Order managementMarketplaces & channels
Plugin details
Version2.0.19
Last updated2026-06-26 9:13am GMT
Added2026-06-26
Requires WordPress6.0
Tested up to7.0.2
Requires PHP8.0
Tags on WordPress.org
eu
refund
returns
withdrawal
woocommerce
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

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