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  7. EU Withdrawal Button for WooCommerce

EU Withdrawal Button for WooCommerce

Helps WooCommerce store owners implement the withdrawal flow described in EU Directive 2023/2673.

400+ active installs
5.0
(2 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping EU Withdrawal Button for WooCommerce running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
30 days ago
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.2
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
400+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how EU Withdrawal Button for WooCommerce is looked after — not on how many stores run it.

81

out of 100
SolidSome ratings or support history.
Maintenance
35 / 35
Updated 26 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
5 / 20
Only 33% of 3 threads resolved.
Merchant satisfaction
11 / 15
5.0/5 across 2 rating(s).
Listing transparency
10 / 10
Provides: screenshots, description, homepage
Measured 2026-08-01 from the WordPress.org plugin registry.
Ratings

5.0

2 ratings
5★2
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

EU Directive 2023/2673 introduces new requirements for online stores regarding consumer withdrawal rights, taking effect on June 19, 2026.

EU Withdrawal Button for WooCommerce helps you implement a clear, accessible withdrawal flow for your customers:

The 4-Step Flow

  1. Visible Button — Sticky withdrawal bar (shown across your store by default, configurable per page type; always on My Account)
  2. Withdrawal Form — Customer enters order number + email for verification; partial withdrawals supported
  3. Confirmation Step — Order summary with a separate “Confirm withdrawal” button
  4. Notifications — Confirmation email to customer + notification to merchant

Free features

  • Sticky bar with configurable text and button, plus an optional footer link
  • Modal popup or dedicated page mode
  • Order validation (order number + email + withdrawal window check)
  • Partial withdrawals: customers select the items and quantities to withdraw
  • Optional refund IBAN field — stored encrypted, masked in lists and exports, auto-erased 30 days after completion
  • Custom WooCommerce order statuses: “Withdrawal Requested” and “Withdrawal Closed”
  • Withdrawals overview in the WordPress admin
  • WooCommerce email integration (shows in WooCommerce → Settings → Emails)
  • Guest-friendly withdrawal link in WooCommerce order emails — no account needed
  • Return instructions link in the customer confirmation email
  • WordPress privacy tools integration (GDPR data export and erasure)
  • Support for custom order number plugins (Sequential Order Numbers, etc.)
  • WCAG 2.1 AA accessible (keyboard navigation, focus trap, ARIA labels)
  • Rate limiting for abuse prevention
  • Translations bundled: Estonian, Finnish, French, Swedish, Italian, Dutch
  • HPOS (High-Performance Order Storage) compatible

Pro (paid)

  • One-click Complete/Reject actions with automatic customer emails
  • My Account widgets: countdown badges and withdrawal status column
  • Thank-You page and order-view withdrawal boxes
  • Custom colors, styling and custom CSS
  • Excluded categories and product-level exceptions
  • GDPR consent checkbox on the withdrawal form
  • Payment-method-aware IBAN field (hide for card payments)
  • Statistics dashboard, CSV export, REST API
  • Priority support

Who Is This For?

WooCommerce store owners who sell to EU consumers and want to provide a clear withdrawal process for their customers.

Disclaimer

This plugin is a technical tool that helps implement a withdrawal flow. It does not constitute legal advice and does not guarantee compliance with any specific regulation. Consult a legal professional to ensure your store meets all applicable requirements.

Translations

Bundled translations and their contributors:

  • Estonian (et) — Riin Agency
  • Finnish (fi) — Riin Agency
  • French (fr_FR) — Riin Agency (community review welcome)
  • Swedish (sv_SE) — Riin Agency (community review welcome)
  • Italian (it_IT) — contributed by Cristina Gregolin (Artilabio)
  • Dutch (nl_NL) — contributed by Mark Govaerts (Bepos)

Want to contribute a translation? Email plugin@riin.eu — you will be credited here.

What does this plugin do?

It adds a visible withdrawal button to your store, along with a form where customers can submit withdrawal requests. The plugin validates the order, notifies both parties via email, and tracks the request.

What happens when a customer submits a withdrawal?

The customer receives a confirmation email, the merchant receives a notification, an order note is added, and the order status changes to “Withdrawal Requested” (configurable).

Can I exclude certain products?

Product category exclusions and per-product exceptions are available in the Pro version.

What is the difference between the free and Pro versions?

The free version covers the legal essentials: the withdrawal button, the form, order validation, notifications and a read-only withdrawals overview. Pro adds the merchant toolkit — one-click Complete/Reject with automatic customer emails, My Account widgets, styling, exclusions, GDPR consent checkbox, payment-method IBAN rules, statistics, CSV export and the REST API.

Does it work with custom order number plugins?

Yes, the plugin searches by WooCommerce order ID, custom order number meta fields, and order number output — compatible with Sequential Order Numbers and similar plugins.

In which languages is the plugin available?

English plus bundled translations for Estonian, Finnish, French, Swedish, Italian and Dutch. All texts are translation-ready (gettext), and merchant-entered texts can be translated per language with WPML/Polylang.

Is my data sent to third parties?

No. The plugin stores withdrawal data in your own WordPress database and makes no external requests. Refund IBANs are stored encrypted, shown masked, and erased automatically 30 days after a withdrawal is completed. The plugin integrates with the WordPress privacy tools (Tools → Export/Erase Personal Data).

Categories
Order managementMarketplaces & channels
Plugin details
Version2.1.0
Last updated2026-07-06 4:02pm GMT
Added2026-04-24
Requires WordPress6.2
Tested up to7.0.2
Requires PHP7.4
Tags on WordPress.org
consumer rights
eu
returns
withdrawal
woocommerce
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