O-PLUX Fraudulent Order Detection

The Leading E-commerce Fraud Detection System in Japan

E-commerce transactions are vulnerable to various types of fraudulent activities, including credit card fraud, BIN attacks, and malicious reselling. Manual efforts to detect such activities have limitations. Our fraud detection service, “O-PLUX,” automatically detects fraudulent orders, preventing unauthorized transactions and automating the review process. “O-PLUX” has been used by over 110,000 websites in Japan and has been recognized as the leading solution for five consecutive years in the Japanese market. This plugin enables easy integration with “O-PLUX,” allowing you to fully leverage its capabilities for fraud prevention.

E-commerce common issues that can be solved with O-PLUX

“O-PLUX” can effectively address various types of fraud encountered in e-commerce operations, such as:
– Credit Card Fraud (chargeback)
– BIN Attacks
– Promotion Abuse
– Resale Fraud
– Sample abuse
– COD Fraud
– Affiliate fraud
– Spam Order
– Point Abuse
– Increased Monitoring
– Lost Sales Opportunities

If you have concerns about challenges or fraud issues in e-commerce that can be addressed with O-PLUX, please consider using our service.

O-PLUX Features

O-PLUX analyzes orders in real-time using multiple factors to detect any suspicious elements.

• Shared Negative Data: Finding matches with the negative database shared among user companies.
• Normalization: Normalizes variations in address and name formats, allowing for detection of similar order entries and address data matching.
• Device Information: Detects and analyzes IP addresses, cookies for device matching, international access, language settings, and time zones to help identify potential fraud.
• Email Validation: Verifies email sendability, detects alias and disposable email domains, and identifies suspicious domains.
• External DB Linkage: Connects with IP-Geolocation, checks phone connectivity status (in development), with further integrations planned.
• Behavior Analysis: Detects signs of fraudulent activity by analyzing behavioral patterns, such as large purchases over a short period or impersonation attempts.

Utilizing these features, O-PLUX conducts real-time assessments through plugins, with processing times of approximately one second.

Rule Tuning

Flexible, customized settings are available to align with each company’s specific needs and fraud trends.

Handling of Personal Information

Customer purchasing information, including names and email accounts, is hashed before being transmitted to our service. This ensures that data is stored in a way that prevents identification of individual customers, allowing you to use our service with peace of mind.

Handling of Personal Information

To access O-PLUX screening through this plugin, a separate agreement with our company is required. For more information on the service or any inquiries, please contact us at “business.development@cacco.co.jp.”

External services

This plugin connects to an API to obtain weather information, it’s needed to show the weather information and forecasts in the included widget.
It sends the user’s location every time the widget is loaded (If the location isn’t available and/or the user hasn’t given their consent, it displays a configurable default location).
This service is provided by “PRT Weather INC”: terms of use, privacy policy.

Email Validator services

This plugin connects to an API to screen email address against factors such as validity of email address, fraud or blacklist watchlist. It’s needed for strengthening checks during member registration and anti-fraud measures for member registration.
It sends the user’s email address during the checkout process. If the email is not valid, it displays an error message of “Please enter a valid email address”.
This service is provided by “Cacco Inc.”.

Fraudbuster.js

This JavaScript obtains information on the browser used to screen the visitor against fraud patterns. This is necessary information for the O-PLUX plugin in its anti-fraud detection.
It sends the information of the customer’s browser used during the checkout process. If Fraud buster.js runs successfully,., it will affect the overall fraud score generated by O-PLUX system and secure the eCommerce site from fraudulent customers.
This JavaScript is provided by “Cacco.Inc”.

O-PLUX Terms of use, privacy policy

https://cacco.co.jp/en/privacy/

FAQ

• In which countries is the O-PLUX plugin available?
• Currently, it is available in Indonesia, Singapore, and Japan.
• Where can I find the service manual?
• The manual will be provided after completing the contract.
• How can I find out the pricing?
• Pricing varies based on the number of screenings. For details, please reach out to “business.development@cacco.co.jp.”
• What is required for this plugin to function?
• Simply installing the plugin is not sufficient. A contract with our company and the setup of connection information are necessary for full functionality.

Short Description

Automatically detects fraudulent orders. Assesses risks like chargebacks, unauthorized reselling, and unpaid BNPL orders.