OrderKrab for WooCommerce

OrderKrab for WooCommerce is a thin integration between WooCommerce and the OrderKrab fulfillment platform. It lets a WooCommerce store offer carrier-driven shipping rates and parcel locker selection at checkout, then keeps order state in sync with OrderKrab as the order moves through fulfillment.

What it does

• Adds a shipping method that returns rates from the OrderKrab API, including parcel locker pricing per carrier.
• Renders a parcel locker search field at checkout (native or Shopify-style block).
• Syncs newly created and updated WooCommerce orders to OrderKrab.
• Provides an hourly batch reconciliation for any orders that didn’t sync in real time.
• Receives webhooks from OrderKrab for order, product, and connection status updates.
• Embeds the hosted OrderKrab return portal on any page — via a Gutenberg block or the [orderkrab_return_portal] shortcode — so customers can register returns without leaving the store.
• Emails customers their return shipping label as a real WooCommerce email when a return is approved in OrderKrab, and records the return on the order.
• Optionally adds the shipment tracking number and a “Track your shipment” button to the customer’s “Completed order” email when OrderKrab fulfils the order (one switch under OrderKrab → Emails).

Who it’s for

Stores that already use (or plan to use) the OrderKrab fulfillment platform to manage shipping with carriers like DPD, LP Express, Omniva, InPost, FedEx, DHL, and others.

External services

This plugin connects to the OrderKrab API (https://api.orderkrab.com) — the configured base URL is shown in the plugin’s Connection settings and can be overridden by store administrators.

What is sent and when:

• When a customer reaches checkout, the plugin sends the shipping destination (country, postcode, city) and cart contents to OrderKrab to retrieve available shipping methods and prices.
• When a customer searches for a parcel locker, the plugin sends the search query plus destination country/city to OrderKrab to retrieve matching locker locations.
• When an order is created or updated in WooCommerce, the plugin sends the order details (line items, shipping address, totals, selected shipping method) to OrderKrab so fulfillment can be coordinated.
• The plugin authenticates each request using an access token that the store administrator pastes into the plugin’s Connection tab.
• When a visitor opens a page containing the return portal block or shortcode, their browser loads the hosted OrderKrab return portal (https://returns.orderkrab.com) in an iframe. The store’s portal token, the display language, and any theme colors configured under OrderKrab → Returns are passed as URL parameters so the portal can identify the store and match its styling.

Why an external service is required: carrier rate calculation, parcel locker availability lookups, and label/tracking generation depend on real-time data from carriers, which is aggregated by OrderKrab and cannot be performed locally by the plugin.

Provider links:

• OrderKrab website: https://orderkrab.com
• Terms of Service: https://orderkrab.com/terms
• Privacy Policy: https://orderkrab.com/privacy