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  5. WooCommerce plugins

  7. Phone Orders for WooCommerce

Phone Orders for WooCommerce

Easy way to take a manual/phone order in WooCommerce

1K+ active installs
5.0
(32 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Phone Orders for WooCommerce running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
2 months ago
At least 7.6 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
5.4.0
Your host must be running at least this version.
Requires WordPress
4.8
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
1K+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Phone Orders for WooCommerce is looked after — not on how many stores run it.

91

out of 100
Well maintainedSome ratings or support history.
Maintenance
35 / 35
Updated 52 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 2 support thread(s) — not enough to judge.
Merchant satisfaction
14 / 15
5.0/5 across 32 rating(s).
Listing transparency
4 / 10
Provides: screenshots
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-01 from the WordPress.org plugin registry.
Ratings

5.0

32 ratings
5★32
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Speeds up adding manual/phone orders in WooCommerce backend.
Discount plugins correctly adjust product price too.

Having created an order, you can view the order, send an invoice and complete payment of the order ( Pro version only ).

Features

  • UI was adapted for keyboard input
  • Search through existing customers or add new customers quickly
  • Search through existing products or add new products on the fly
  • Use default pricing or adjust pricing within the order
  • Places autocomplete for address (requires Google Maps API key)
  • Support free shipping (method works in admin area only)
  • Ability to add coupons with auto find feature
  • Copy url to populate cart
  • Log created orders

Pro features

  • Create new order based on existing order
  • Pause and resume the order
  • Separate web page for adding orders (without access to /wp-admin)
  • Customer search by shipping/billing fields
  • Configure fields and default values while adding new customers
  • Setup custom fields for the order/customer
  • Define products that can be sold (out of stock? without price?)
  • Support composite/bundled/other complex products
  • Add any additional fees
  • A lot of UI options to suit different workflows and setups
  • Extra WooCommerce reports
  • and much more …

Can many operators use same account to add orders?

It’s not recommended, as WooCommerce remembers customer details and cart contents in active session.
Please, use free plugin to prevent this situation.

How to set default country/state for new customers

Pro version has more settings and we keep adding them.

I can’t add new customer, I see the message “Please enter an account password”

Please, visit >WooCommerce>Settings, select tab “Accounts & Privacy” and mark checkbox “When creating an account, automatically generate an account password”.

I can’t add new customer, I see the message “Please enter a valid account username”

Please, visit >WooCommerce>Settings, select tab “Accounts & Privacy” and mark checkbox “When creating an account, automatically generate a username from the customer’s email address”.

I don’t see Free Shipping [Phone Orders] in popup

Please, visit >WooCommerce>Settings>Shipping and add shipping method for necessary zones

I enabled “Cash on delivery”, but I don’t see it in payment methods

You should add non-virtual product to the cart at first. If you want to hide this method at frontend – use this code

How to pay order?

Pro version allows you to pay as customer, via checkout page.
You can pay directly from admin area too – use this free plugin. They support Stripe and Authorize.Net.

How to apply bulk/roles/others discounts?

Use our free discount plugin to configure necessary pricing rules.

My pricing plugin doesn’t apply role-based discount

Please, mark checkbox “Switch customer during cart calculations” at tab Settings.

Button “Create Order” does nothing

Probably, there is a conflict with another plugin. Please, check javascript errors at first

New phone order does not change the stock

WooCommerce reduces stock only for orders having following statuses – Completed, Processing, On hold

Shipping cost is not added to Order Total

Please, visit >WooCommerce>Settings>Shipping>Shipping Options and turn off “Hide shipping costs until an address is entered”

Plugin details
Version3.11.0
Last updated2026-06-10 5:11am GMT
Added2017-06-14
Requires WordPress4.8
Tested up to7.0.2
Requires PHP5.4.0
Tags on WordPress.org
call center
manual orders
phone orders
woocommerce
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