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  4. Customer Video Reviews for WooCommerce

Customer Video Reviews for WooCommerce

Collect richer WooCommerce product reviews with customer videos, photos, verified-buyer labels, review filters, and automated email reminders.

10+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Customer Video Reviews for WooCommerce running.

WordPress compatibility
Tested to 7.0.2
Tested against the WordPress branch in use today.
Last updated
today
At least 12.1 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
7.4
Your host must be running at least this version.
Requires WordPress
6.8
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.

10+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Customer Video Reviews for WooCommerce is looked after — not on how many stores run it.

Well maintained
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.

Maintenance
35 / 35
Updated 0 days ago.
WordPress compatibility
20 / 20
Tested to WP 7.0.2 (current).
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
7 / 10
Provides: screenshots, description
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-03 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

Give shoppers more than a star rating. Let customers show their experience with video and photos.

Customer Video Reviews for WooCommerce extends the standard WooCommerce review form with webcam recording, video-file uploads, and product-photo uploads. Customers can add visual proof without leaving the product page.

The storefront experience helps visitors explore that feedback with a rating summary, star and media filters, verified-customer badges, and a lightbox for uploaded media. Automated reminder emails help bring customers back after an order to share their experience.

The plugin uses native WooCommerce reviews, so review moderation and familiar store workflows remain intact.

🔥 Main Features

  • Record customer video directly from the WooCommerce review form
  • Upload pre-recorded video files and up to five product photos
  • Preview recorded media before submitting a review
  • Set a maximum webcam recording length from 1 to 10 minutes
  • Show a rating summary and filter reviews by rating or attached media
  • Identify reviews from confirmed purchasers with a verified-customer badge
  • Open review photos and videos in a responsive lightbox
  • Build reusable list or grid review shortcodes with product targeting and a live preview
  • Send automated, personalized review-reminder emails
  • Add aggregate-rating and review data to product structured data
  • Require video recording or video upload before review submission
  • Request consent with editable privacy text
  • Moderate media reviews from a dedicated WordPress admin screen

📹 Collect Video and Photo Reviews

Customers can choose the capture method that suits them:

  1. Write and rate the product using the standard WooCommerce review form.
  2. Record a video in the browser, upload an existing video, or attach product photos.
  3. Preview the media and submit the review.
  4. The store owner moderates the review through the familiar WordPress workflow.
  5. Approved media appears with the review and opens in a lightbox.

Store owners can enable each capture method independently. Video recording and file upload can also be made mandatory when a workflow requires media with every submitted review.

⭐ Help Shoppers Evaluate Reviews

Make review content easier to scan and understand:

  • Display the average rating and a star-by-star distribution
  • Filter reviews by star rating or the presence of photos and videos
  • Place a configurable verified-customer badge beside confirmed buyers
  • Browse attached media without navigating away from the product page
  • Include review media in supported product structured data

Each storefront feature can be enabled or disabled from the plugin dashboard.

🧩 Build Reusable Review Displays

Open Product Reviews > Review Shortcode to create named review displays with a live preview. Each shortcode can show reviews for the current product, selected products, or all products in a responsive list or grid.

Copy the generated shortcode into any page, post, or shortcode-compatible builder:

[sktpr_reviews id="123"]

Shortcode settings include review order, reviews per load, rating and media filters, summary and card visibility, grid columns, spacing, radius, and core colours. Longer result sets use an accessible Load More control without reloading the page.

✉️ Automate Review Reminders

Choose the WooCommerce order status that starts a reminder and the number of days to wait before sending it. Customize the sender, subject, and message with placeholders for customer, order, store, product, and unsubscribe information.

Reminder records can be reviewed from WordPress admin, and customers can unsubscribe from future requests.

🎨 Match Your Storefront

The Appearance settings include live previews and controls for:

  • Button background, text, hover, and border colours
  • Padding, border width, radius, font size, and icon size
  • Font family, weight, style, and text case
  • Button labels and icons
  • Recording-modal title and action buttons
  • Verified-customer badge size and colours

Settings can be restored to their defaults from the dashboard.

🔒 Privacy and Review Integrity

An optional consent checkbox can be required before a review is submitted, and its text can be adapted to the store’s policy. Verified-customer labels rely on WooCommerce purchase verification and are shown only for confirmed owners.

Does this replace WooCommerce reviews?

No. It enhances the standard WooCommerce product-review system, and reviews continue to use WordPress comments and WooCommerce moderation.

Do customers need an app to record video?

No. On supported browsers, customers can grant camera and microphone access and record from the product page. They can use the upload option when browser recording is unavailable.

Which video files can customers upload?

The upload field accepts MP4, WebM, and MKV video files. Browser-recorded video uses the format supported by the customer’s browser.

Can video or photo uploads be optional?

Yes. Webcam recording, video upload, and photo upload can be enabled independently. Video recording or video-file upload can also be required before submission.

How long can a webcam recording be?

The maximum recording duration can be set from 1 to 10 minutes.

How are verified customers identified?

The badge uses WooCommerce’s verified-owner check for the review and associated purchase.

Can I change the review buttons and verified badge?

Yes. The Appearance tab provides controls and live previews for the review buttons. It also controls the verified badge’s size, background colour, and text/icon colour.

How do automated reminders work?

Select a triggering order status and a delay. When an eligible order reaches that status, the plugin schedules a personalized review-request email using the configured template.

Where can I manage reviews with media?

Use the Video Reviews screen in WordPress admin to search, filter, moderate, or remove reviews containing uploaded media.

How do I display reviews on another page?

Open Product Reviews > Review Shortcode, create and save a review display, then copy its generated [sktpr_reviews id="123"] shortcode into the page or builder where it should appear.

Where can I request help?

Please open a topic in the WordPress.org support forum and include the relevant settings, browser details, and steps to reproduce the issue.

Categories
Reviews & wishlists
Plugin details
Version3.0.4
Last updated2026-08-03 2:02am GMT
Added2025-03-10
Requires WordPress6.8
Tested up to7.0.2
Requires PHP7.4

Tags on WordPress.org
photo reviews
product reviews
review reminders
video reviews
woocommerce
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