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  5. WooCommerce plugins

  7. Reportana

Reportana

Reportana is a solution for e-commerce that boosts sales, enhances customer communication, automates messaging, and monitors key metrics.

50+ active installsFree on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping Reportana running.

WordPress compatibility
Tested to 6.6.5 — 4 branches behind 7.0
Several branches behind. Worth checking on a staging site before updating WordPress.
Last updated
11 months ago
At least 3.3 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
7.2
Your host must be running at least this version.
Requires WordPress
5.5
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
50+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how Reportana is looked after — not on how many stores run it.

Mixed signals
Not enough public feedback to put a confident number on this one. Little public feedback — score rests mostly on release activity. What we can see is below.
Maintenance
26 / 35
Updated 345 days ago.
WordPress compatibility
7 / 20
4 WP branches behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
Not enough data
No ratings yet.
Listing transparency
7 / 10
Provides: screenshots, description
2 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-02 from the WordPress.org plugin registry.
Ratings

No one has rated this plugin on WordPress.org yet. That is a statement about the ratings page, not about the plugin — plenty of well-kept plugins never collect them.

Reportana is a complete solution for e-commerce and digital businesses that want to increase their sales, optimize communication with their customers and manage their operations efficiently. With our platform, you can automate messages via email, WhatsApp, SMS and phone calls, as well as offer automatic support by creating your own chatbot and monitor the main metrics of your business.

Features:

  • Automated customer communications: Utilize intelligent chatbots to interact with customers, answer queries, and facilitate seamless communication.
  • Advanced metrics monitoring: Gain insights into sales performance and customer interactions through real-time metrics tracking and reporting.
  • Personalized messaging: Send personalized reminders and promotional messages via Email, WhatsApp, SMS or Phone Call to encourage customer engagement and retention.
  • WooCommerce integration: Automatically recover abandoned carts and monitor orders to maximize sales opportunities without manual intervention.

Integration with Reportana

This plugin utilizes Reportana’s services to provide enhanced functionality, including tracking abandoned carts.

  • Reportana API: The plugin sends data to the Reportana API for processing and integration with WooCommerce. This includes:
    • Sending order data to Reportana.
    • Retrieving shop and user information.
    • Tracking abandoned carts and sending this data to the Reportana API to be utilized with Reportana’s tools.

For more information about Reportana, please visit:
– Reportana: https://reportana.com
– Terms of Use: https://reportana.com/legal/terms-of-use
– Privacy Policy: https://reportana.com/legal/privacy-policy

License

This plugin is licensed under the GPLv2 or later. You can read more about the license at the following URL:
https://www.gnu.org/licenses/gpl-2.0.html

What is Reportana?

Reportana is a solution that automates customer messaging, offers chatbot support, and monitors key performance metrics for your WooCommerce store, helping you enhance sales and customer satisfaction.

How do I recover abandoned carts?

The plugin automatically tracks abandoned carts and sends reminder messages to customers. You can customize the settings to optimize your cart recovery strategy.

How does the chatbot support work?

The chatbot is designed to engage with customers on your website, providing instant responses to frequently asked questions, guiding them through their shopping experience, and assisting with order inquiries.

Can I customize the messages sent to customers?

Yes! Reportana allows you to personalize messages sent via Email, WhatsApp, SMS and Phone Call to align them with your brand voice and marketing strategy.

How do I connect Reportana to my WooCommerce store?

Once you’ve installed and activated the plugin, simply navigate to ‘WooCommerce > Reportana’ in your WordPress dashboard to enter your Client ID and Client Secret, and configure your settings.

What types of metrics can I monitor with Reportana?

You can track various metrics, including abandoned cart rates, customer engagement levels, sales performance, and more, to gain insights into your business operations.

How can I get support if I encounter issues with the plugin?

For support, you can visit our support page or reach out directly through our contact form on the Reportana website.

Categories
Workflow automationAbandoned cart recoveryChat & messaging
Plugin details
Version1.4
Last updated2025-08-22 1:55pm GMT
Added2024-10-10
Requires WordPress5.5
Tested up to6.6.5
Requires PHP7.2
Tags on WordPress.org
automation
cart abandonment
email and sms
whatsapp
woocommerce
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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