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  5. WooCommerce plugins

  7. ilGhera Support System for WooCommerce

ilGhera Support System for WooCommerce

Give support to your WooComerce customers with this fast and easy to use ticket system.

60+ active installs
5.0
(3 ratings)
Free on WordPress.org
View on WordPress.orgSupport forum
Will this break my store?

What the WordPress.org registry says about keeping ilGhera Support System for WooCommerce running.

WordPress compatibility
Tested to 6.9.5 — 1 branch behind 7.0
Tested against the WordPress branch in use today.
Last updated
3 months ago
At least 3.6 releases a year since launch. WordPress.org only lists versions still available for download, so the real number may be higher.
Requires PHP
false
Your host must be running at least this version.
Requires WordPress
5.0
Requires other plugins
woocommerce
These must be installed and active first.
Contributors
1
A single maintainer. Worth knowing if the plugin is load-bearing for your store.
60+ active installsWordPress.org reports installs in bands, not exact counts.
Maintenance & trust

Scored on how ilGhera Support System for WooCommerce is looked after — not on how many stores run it.

88

out of 100
SolidSome ratings or support history.
Maintenance
35 / 35
Updated 86 days ago.
WordPress compatibility
14 / 20
Tested to WP 6.9.5, 1 branch(es) behind.
Support responsiveness
Not enough data
Only 0 support thread(s) — not enough to judge.
Merchant satisfaction
11 / 15
5.0/5 across 3 rating(s).
Listing transparency
10 / 10
Provides: screenshots, description, homepage
1 of 5 measures had too little evidence to score. They are left out of the total rather than counted as zero — otherwise a plugin would be marked down for being small rather than for being poorly kept.Measured 2026-08-01 from the WordPress.org plugin registry.
Ratings

5.0

3 ratings
5★3
4★0
3★0
2★0
1★0
Every rating WordPress.org holds for this plugin, not a sample. Written reviews live in the plugin's WordPress.org reviews forum.

Customer care is a very important part of our online store and a support service is essential to bring our e-commerce to the next level.
ilGhera Support System for WooCommerce integrates into your WordPress site a simple and fast support system, which will allow your users to open ticket assistance for WooCommerce products purchased, then receiving a notification when a reply is published.
The ability to update the ticket with new messages, allows you to keep the logical thread of the conversation, making more productive your work and facilitating the user.

Functionlities

  • Select a page or create a new one for adding the support service in front-end
  • Chose if insert the tickets table before or after the page content
  • Customize the colors for admin and users threads.
  • Send notifications to admin and users
  • Support service for not logged in users (Premium)
  • Auto-close tickets after a specified period of time (Premium)

Categories
Order management
Plugin details
Version1.3.1
Last updated2026-05-07 10:24am GMT
Added2018-04-04
Requires WordPress5.0
Tested up to6.9.5
Requires PHPfalse
Tags on WordPress.org
orders
support
thread
ticket
woocommerce
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The agent-readiness stack for the AI shopping era — helping merchants, publishers and SaaS companies get discovered, cited and transacted with by ChatGPT, Perplexity, Claude, Gemini and the custom shopping agents underneath them.

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