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eDesk logo

eDesk Pricing

edesk.com · Help Desk · refreshed 2026-05-06
Help Desk
Self-serve checkout
Quick answer

eDesk pricing starts at $39/user/mo for the Essential plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · edesk.com · Tier-based subscription
eDesk pricing page screenshot — https://www.edesk.com/pricing/
Source · live pricing page on 2026-05-06

www.edesk.com/pricing/

Open
Pricing
eDesk pricing
As of 2026-05-09 · www.edesk.com/pricing/
Essential
$39/user/mo
One unified inbox
AI Agent included
Basic reporting
Live chat
Growth
$89/user/mo
Everything in Essential
Performance reporting
CSAT surveys
10 online stores / marketplaces
Professional
$119/user/mo
Everything in Growth
Unlimited channels
Dedicated account manager
Multi‑brand workflows
Enterprise
Sales
Contact sales
Tailored pricing
Dedicated support
Custom workflows
Cost calculator
See your real cost on each plan

Adjust seats to compare eDesk plans side-by-side and check the annual break-even.

How many seats do you need?

5
Essential
$39.00/mo per seat
$195/mo
Growth
$89.00/mo per seat
$445/mo
Professional
$119/mo per seat
$595/mo
Open live pricing pageSee agent-readiness analysis
Frequently asked
eDesk pricing FAQ

eDesk pricing starts at $39 /mo for the Essential plan; a free trial is available; paid plans go up to $119 /mo. Billed monthly or annually.

eDesk's cheapest business-usable plan is Essential at $39/mo. Lowest paid tier, priced per agent for small teams.

Yes — eDesk publishes a free tier. 14‑day free trial, no credit card required.

Yes — eDesk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored eDesk as agent-ready: every advertised plan is self-serve with public pricing. eDesk's pricing page did not render numeric tier data on the scoring date. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for eDesk to compare with 3 nearest peers.

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due.work
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help.center
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saasfirst.com
Browse all Help Desk alternatives →
AI agent readiness
Can an AI agent buy from eDesk?
Approaching Agent-Ready

69

/ 100 in xpay's Agent-Ready SaaS Index

eDesk scores 69/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift eDesk into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

14‑day free trial, no credit card required


Billing cycle

Monthly or annual


Lowest paid

$39/user/mo


Per-unit pricing

1 model priced per undefined


Self-serve checkout

3 tiers


Tier count

4


Pricing model

Tier-based subscription

More Help Desk alternatives
Most agent-ready

Freshdesk

freshworks.com
67

Paillor

paillor.com
66

Quivr

quivr.com
66

NABD System

nabdsys.com
65

ReadyDesk

readydesk.com
64

eDesk pricing summary derived from a live read of https://www.edesk.com/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for eDesk.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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