Freshdesk Pricing
freshworks.com · Help Desk · refreshed 2026-05-06Freshdesk pricing starts at $19/user/mo (or $19/user/mo billed annually) for the Growth plan. 4 tiers total including a free tier. No monthly-only billing option.
Page fetched 2026-05-09 · freshworks.com · Annual-only tier subscription
www.freshworks.com/freshdesk/pricing/
Freshdesk pricing
Free
Free
Growth
$19/user/mo
or $19/user/mo billed annuallyPro
$55/user/mo
or $55/user/mo billed annuallyEnterprise
$89/user/mo
or $89/user/mo billed annuallySee your real cost on each plan
Adjust seats to compare Freshdesk plans side-by-side and check the annual break-even.
How many seats do you need?
Growth
$19.00/mo per seat · $19.00/mo billed annually$95.00/mo
Pro
$55.00/mo per seat · $55.00/mo billed annually$275/mo
Enterprise
$89.00/mo per seat · $89.00/mo billed annually$445/mo
Freshdesk pricing FAQ
Freshdesk pricing starts at $0/mo for the Free plan; paid plans range from $19 to $89 per agent per month, billed annually.
Freshdesk's cheapest business-usable plan is Growth at $19/mo. Lowest paid tier suitable for small businesses.
Yes — Freshdesk publishes a free tier. Free for 1-2 agents for 6 months, no credit card required.
Yes — Freshdesk's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.
xpay scored Freshdesk as agent-ready: every advertised plan is self-serve with public pricing. Freshdesk publishes a pricing page with 5 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.
In the Help Desk category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Freshdesk to compare with 3 nearest peers.
Top Freshdesk alternatives by pricing transparency
Can an AI agent buy from Freshdesk?
67
/ 100 in xpay's Agent-Ready SaaS IndexFreshdesk scores 67/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published; a free entry path exists.
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Freshdesk into the Agent-Ready Verified band.At a glance
Free for 1-2 agents for 6 months, no credit card required
Annual only
$19/user/mo · $19/user/mo if annual
1 model priced per undefined
3 tiers
4
Annual-only tier subscription
Most agent-ready
Freshdesk pricing summary derived from a live read of https://www.freshworks.com/freshdesk/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Freshdesk.
Explore SaaS pricing across categories
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.