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  5. Five9

Five9 logo

Five9 Pricing

five9.com · Contact Center Operations · refreshed 2026-05-06
Contact Center Operations
4 tiers
Quick answer

Five9 pricing starts at $119/user/mo for the Digital plan. 5 tiers total.

Page fetched 2026-05-09 · five9.com · Tier-based subscription
Five9 pricing page screenshot — https://www.five9.com/products/pricing
Source · live pricing page on 2026-05-06

www.five9.com/products/pricing

Open
Pricing
Five9 pricing
As of 2026-05-09 · www.five9.com/products/pricing
Digital
Sales
$119/user/mo
All channels
AI essentials
Blended inbound/outbound
Agent desktop
Geo redundancy
Core
Sales
$159/user/mo
All channels with AI
Advanced analytics
Full platform support
24/7 world‑class support
Plus
Sales
Contact sales
Pro
Sales
Contact sales
Enterprise
Sales
Contact sales
Cost calculator
See your real cost on each plan

Adjust seats to compare Five9 plans side-by-side and check the annual break-even.

How many seats do you need?

5
Digital
$119/mo per seat
$595/mo
Core
$159/mo per seat
$795/mo
Open live pricing pageSee agent-readiness analysis
Frequently asked
Five9 pricing FAQ

Five9 pricing starts at $119/mo per seat for the Digital plan; paid plans up to $159/mo. Billed monthly.

Five9's cheapest business-usable plan is Digital at $119/mo. Lowest priced tier with per‑seat monthly pricing..

Five9 does not advertise a free tier on its public pricing page as of 2026-05-06. A free trial may be available on request.

Partially — some Five9 plans are self-serve while others require working with sales.

xpay scored Five9 as sales-gated: every advertised plan routes to a sales contact form. Five9 publishes a pricing page with 4 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Contact Center Operations category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Five9 to compare with 3 nearest peers.

Alternatives in Contact Center Operations
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aloware.com
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callmatrix.io
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oki-toki.cloud
Browse all Contact Center Operations alternatives →
AI agent readiness
Can an AI agent buy from Five9?
Not Agent-Ready Yet

26

/ 100 in xpay's Agent-Ready SaaS Index

Five9 scores 26/100 on xpay's Agent-Ready Index v2: partial pricing visibility; checkout requires assistance.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Five9 into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Not advertised

Billing cycle

Monthly

Lowest paid

$119/user/mo

Self-serve checkout

No

Tier count

5

Pricing model

Tier-based subscription

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Five9 pricing summary derived from a live read of https://www.five9.com/products/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Five9.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

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