Freshdesk Contact Center (Formerly Freshcaller) Pricing

Freshcaller pricing starts at $0 per agent per month for the Free plan (with pay‑per‑minute usage); paid plans go up to $69 per agent per month for the Enterprise plan, all billed annually.

Freshdesk Contact Center (Formerly Freshcaller)'s cheapest business-usable plan is Growth at $15/mo. Lowest paid tier suitable for small businesses.

Yes — Freshdesk Contact Center (Formerly Freshcaller) publishes a free tier. Free plan with $0/agent/month, pay‑per‑minute usage.

Yes — Freshdesk Contact Center (Formerly Freshcaller)'s purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Freshdesk Contact Center (Formerly Freshcaller) as agent-ready: every advertised plan is self-serve with public pricing. Freshdesk Contact Center (Formerly Freshcaller) publishes a pricing page with 5 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Call Center category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Freshdesk Contact Center (Formerly Freshcaller) to compare with 3 nearest peers.