Freshchat Pricing
freshworks.com · Live Chat · refreshed 2026-05-06Freshchat pricing starts at $19/mo, billed annually for the Growth plan. 4 tiers total including a free tier. No monthly-only billing option.
Page fetched 2026-05-09 · freshworks.com · Annual-only tier subscription
www.freshworks.com/live-chat-software/pricing/
Freshchat pricing
Free
Free
Growth
$19/mo
billed annuallyPro
$49/mo
billed annuallyEnterprise
$79/mo
billed annuallySee your real cost on each plan
Adjust seats to compare Freshchat plans side-by-side and check the annual break-even.
Growth
$19.00/mo · $19.00/mo billed annually$19.00/mo
Pro
$49.00/mo · $49.00/mo billed annually$49.00/mo
Enterprise
$79.00/mo · $79.00/mo billed annually$79.00/mo
Freshchat pricing FAQ
Freshchat pricing starts at $0/mo for the Free plan; paid plans range from $19 to $79 per agent per month, billed annually.
Freshchat's cheapest business-usable plan is Growth at $19/mo. lowest paid tier for businesses, $19 per agent per month (annual billing).
Yes — Freshchat publishes a free tier. up to 10 agents.
Yes — Freshchat's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.
xpay scored Freshchat as human-assisted: some plans are self-serve, others require sales contact. Freshchat publishes a pricing page with 4 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full purchase simulation see the linked Agent-Ready Index scorecard.
In the Live Chat category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Freshchat to compare with 3 nearest peers.
Top Freshchat alternatives by pricing transparency
Can an AI agent buy from Freshchat?
67
/ 100 in xpay's Agent-Ready SaaS IndexFreshchat scores 67/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published; a free entry path exists.
See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Freshchat into the Agent-Ready Verified band.At a glance
up to 10 agents
Annual only
$19/mo (billed annually)
1 model priced per undefined
3 tiers
4
Annual-only tier subscription
Most agent-ready
Freshchat pricing summary derived from a live read of https://www.freshworks.com/live-chat-software/pricing/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Freshchat.
Explore SaaS pricing across categories
25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.