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Channel.io logo

Channel.io Pricing

channel.io · Live Chat · refreshed 2026-05-06
Live Chat
1 tiers
Quick answer

Channel.io pricing starts at $27/mo for the Growth plan. 3 tiers total including a free tier.

Page fetched 2026-05-09 · channel.io · Tier-based subscription
Channel.io pricing page screenshot — https://channel.io/en/pricing
Source · live pricing page on 2026-05-06

channel.io/en/pricing

Open
Pricing
Channel.io pricing
As of 2026-05-09 · channel.io/en/pricing
Free
Free
Live chat with 30‑day history
Team messenger
Meet (audio/video) calls
Growth
$27/mo
flat
Includes 3,000 Managed Users (MU)
Basic seats and Operator seats available
Add‑on usage priced per unit
Enterprise
$90/mo
flat
Custom MU limits up to 1 million
Full access to all seat types
Priority support
Cost calculator
See your real cost on each plan

Adjust seats to compare Channel.io plans side-by-side and check the annual break-even.

Growth
$27.00/mo
$27.00/mo
Enterprise
$90.00/mo
$90.00/mo
Open live pricing pageSee agent-readiness analysis
Frequently asked
Channel.io pricing FAQ

Channel.io pricing starts at $0/mo for the Free plan; paid plans range from $27/mo to $90/mo. Plans can be billed monthly or annually with a discount.

Channel.io's cheapest business-usable plan is Growth at $27/mo. Lowest paid tier that includes managed users and seat limits for small teams.

Yes — Channel.io publishes a free tier. Basic live chat, team messenger, and Meet (audio/video) with 30‑day history.

Yes — Channel.io's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Channel.io as agent-ready: every advertised plan is self-serve with public pricing. Channel.io's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. No public API documentation URL was discovered. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Live Chat category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Channel.io to compare with 3 nearest peers.

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Browse all Live Chat alternatives →
AI agent readiness
Can an AI agent buy from Channel.io?
Agent-Ready Verified

87

/ 100 in xpay's Agent-Ready SaaS Index

Channel.io scores 87/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a public API exists with documentation; usage-based / per-token pricing is publis…

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Channel.io into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Basic live chat, team messenger, and Meet (audio/video) with 30‑day history

Billing cycle

Monthly or annual

Lowest paid

$27/mo

Per-unit pricing

7 models priced per undefined

Self-serve checkout

2 tiers

Tier count

3

Pricing model

Tier-based subscription

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Channel.io pricing summary derived from a live read of https://channel.io/en/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Channel.io.

Explore SaaS pricing across categories

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