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  7. Channel.io

Channel.io logo

Channel.io

Agent-Ready Verified
Agent-Ready SaaS Index · channel.io · scored 2026-05-09 · rubric v2.0
Score 87 / 100
Live Chat

Channel.io scores 87/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a public API exists with documentation; usage-based / per-token pricing is published; a free entry path exists.

See Channel.io pricing summaryLive pricing page
Pricing
Channel.io pricing
As of 2026-05-09 · channel.io/en/pricing
Free
Free
Live chat with 30‑day history
Team messenger
Meet (audio/video) calls
Growth
$27/mo
flat
Includes 3,000 Managed Users (MU)
Basic seats and Operator seats available
Add‑on usage priced per unit
Enterprise
$90/mo
flat
Custom MU limits up to 1 million
Full access to all seat types
Priority support
Score breakdown · rubric v2.0
How Channel.io scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

18 / 20

Usage-based / metered pricing

20 / 20

Free entry path

7 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
87 / 100
Effective pricing
What it actually costs at typical scale
Growth plan with 3,000 MU, 5 basic seats, 1 operator seat
$27/mo
· All included MU and seats are within plan limits· No add‑on usage beyond free tier
Confidence: high
Enterprise plan with 1,000,000 MU, 10 basic seats, 5 operator seats
$90/mo
· All MU and seats covered by plan· No extra usage
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 100/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

Yes


Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No


Annual commit required

No

Auto-renewal mentioned

Yes

Cancellation policy visible

No

Refund policy visible

No


Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown


Trial

14 days (no card)

Annual discount

25% off

API readiness
API & developer surface

API-first product

Yes

Sandbox present

Unknown

Webhooks

Yes

MCP mentioned

No

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Unknown

Competitive intel
Positioning & ecosystem
Headline

“New Pricing Tailored to Your Business”

Buyer persona

smb
mid market
enterprise
developer

Value claims
170,000+ Companies Believe in Channel Talk
Agent purchase simulation
Six-step check: can an agent actually buy from Channel.io?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Channel.io could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Growth Plan — New Pricing Tailored to Your Business

tier_count

1

lowest_paid_entry_usd

27

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

true

self_serve_paid_tiers

0

sales_only_tiers

0

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

false

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Growth Plan · Add-ons are available
CTAs (40): Live Chat · Meet (Call) · Team Chat · Workflow · Documents · Marketing · ALF CustomerNewAI Agent for Chat · ALF TeamAI Agent for Work · Pricing · Cases · What’s NewCheck out Channel Talk's updates and new features. · User GuideFrequently asked questions and helpful tips.
Price tokens (25): $0 · $27/month · $90/month · $10 · $27/month · $90/month · $10 · $10 · $0.031 · $0.025 · $0.0120 · $0.005100
ProductsLive ChatMeet (Call)Team ChatWorkflowDocumentsMarketingALF (AI Agent)NewALF CustomerNewAI Agent for ChatALF TeamAI Agent for WorkPricingCasesResourcesWhat’s NewCheck out Channel Talk's updates and new features.User GuideFrequently asked questions and helpful tips.BlogSuccess stories, business insights, and updates.DevelopersGuide for developers from installation to customization.Open APITry out REST API with sample requests and responses.Live ChatMeet (Call)Team ChatWorkflowDocumentsMarketingALF (AI Agent)NewPricingCasesResourcesNew Pricing Tailored to Your BusinessChoose a plan that suits your needs, from small teams to enterprises.MonthlyAnnualPrice CalculatorFREEFor teams that only need basic chat and video conferencingThe best option for team messaging and customer conversations!Live chat (with access to a 30-day history)Team messengerMeet (audio and video chat)$0Early StageNewly established companies$27/month (- 25%)Learn moreGrowthRecommendedFast-growing companies$90/month (- 25%)Learn moreEnterpriseCompanies with annual sales of over $10MContact UsLearn moreEarly StageNewly established companiesManaged Users (MU)Limited to 3,0001,000 profiles to startLimited to 3,000Basic seatsAdd up to 10 seats5 seatsAdd up to 10 seatsOperator seatsAdd up to 5 seats2 seatsAdd up to 5 seatsSee more$27/month (- 25%)GrowthRecommendedFast-growing companiesManaged Users (MU)Limited to 1 million3,000 profilesLimited to 1 millionBasic seatsAdd up to 2,500 seats5 seatsAdd up to 2,500 …
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Are you Channel.io? Something off in this listing?
Agent-Ready Spec
Channel.io
Agent-Ready Verified

87

/ 100 (rubric v2.0)

Category

Live Chat

Pricing model

Growth Plan — New Pricing Tailored to Your Business

Tier count

1

Free tier

No

Lowest paid entry

$27/mo

Self-serve / sales-only tiers

0 / 0


Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from channel.io/en/pricing
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
100/100 · v2.1
Canonical answer

Channel.io pricing starts at $0/mo for the Free plan; paid plans range from $27/mo to $90/mo. Plans can be billed monthly or annually with a discount.

Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Agent-Ready Verified status under rubric v2.0. Source observed at https://channel.io/en/pricing.
Agent-friendly features2 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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