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Freshsurvey logo

Freshsurvey Pricing

freshworks.com · Survey User Feedback · refreshed 2026-05-06
Survey User Feedback
Free tier
Self-serve checkout
3 tiers
Quick answer

Freshsurvey offers a free tier; paid plans are available on request. Every advertised tier is self-serve via card checkout. Freshsurvey operates in the survey user feedback category.

Last verified 2026-05-06 · freshworks.com
Freshsurvey pricing page screenshot — https://www.freshworks.com/survey/
Source · live pricing page on 2026-05-06

www.freshworks.com/survey/

Open
Pricing snapshot
Pricing summary
As of 2026-05-06 · derived from www.freshworks.com/survey/
Free

$0

No card
Tier 2

Higher volume

Snapshot rendered from xpay's extracted pricing signals. The full tier list lives on the live page — see source link above.
Open live pricing pageSee agent-readiness analysis
Freshsurvey pricing plans
Plans & what each tier includes
Synthesized from Freshsurvey's public pricing page on 2026-05-06. Tier names normalized to a starter / team / business / enterprise pattern; the actual Freshsurvey pricing page is the source of truth for in-tier features.
Free
$0
forever

  • Free tier with no credit card required

  • Access to Freshsurvey's survey user feedback surface

  • Limited usage

  • Documentation available on signup

Start free
Scale
Self-serve
higher tier

  • Higher monthly quotas and per-unit discounts

  • Capped overage rates

  • Priority support, additional seats, advanced features

  • Card checkout, no sales contact required

Compare tiers
Pricing summary
What Freshsurvey charges

Freshsurvey operates in the survey user feedback space. The published pricing page lists 3 tiers, including a free tier. The pricing page positions plans as: "Unified Service Operations for the AI era — From deflecting tickets to accelerating incident resolution and uncovering root causes, Freddy AI is embedded across service workflows to reduce effort, cut MTTR, and deliver measurable impact.".

For the deeper analysis — score, simulation, pros & cons for AI agents, and the one-line fix that would lift this listing into the Verified band — see the agent-readiness scorecard.
Frequently asked
Freshsurvey pricing FAQ

Freshsurvey offers a free tier. Paid pricing is sales-led — the live pricing page does not list a self-serve paid plan as of 2026-05-06.

Yes — Freshsurvey publishes a free tier. This makes it possible to evaluate Freshsurvey without committing budget.

Freshsurvey's pricing page positions itself as: "Unified Service Operations for the AI era — From deflecting tickets to accelerating incident resolution and uncovering root causes, Freddy AI is embedded across service workflows to reduce effort, cut MTTR, and deliver measurable impact.". For the strict definition of agent-buyable PPU — a per-task purchase that an AI agent can complete without an annual commitment — see the agent-readiness scorecard.

Yes. Every advertised Freshsurvey tier is self-serve via card checkout, with no sales call required.

xpay scored Freshsurvey 41 / 100 on its Agent-Ready SaaS Index, which places it in the Not Agent-Ready Yet band. Freshsurvey publishes a pricing page with 3 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. No public API documentation URL was discovered. A free or freemium tier is offered. For the full 6-step purchase simulation and the one-line fix that would lift this listing into the next band, see the linked scorecard.

In the Survey User Feedback category, xpay's Agent-Ready Index lists multiple alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Freshsurvey to compare with 3 nearest peers, or browse the full Survey User Feedback category from the index.

Alternatives in Survey User Feedback
Top Freshsurvey alternatives by pricing transparency
Saastic pricing
saastic.com
Checkbox Survey pricing
checkbox.com
SurveyNinja pricing
surveyninja.io
Helpfull pricing
helpfull.com
Recollective pricing
recollective.com
Elvan pricing
elvan.ai
Featurebase.app pricing
featurebase.app
Raaft pricing
raaft.io
Browse all Survey User Feedback alternatives →
AI agent readiness
Can an AI agent buy from Freshsurvey?
Not Agent-Ready Yet

41

/ 100 in xpay's Agent-Ready SaaS Index

Freshsurvey publishes a pricing page with 3 discoverable plan tier(s). No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exis…

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Freshsurvey into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Free trial, no credit card required

Billing cycle

Not advertised

Lowest paid

Sales-led

Self-serve checkout

No

Tier count

—

Pricing model

Sales-led pricing

More Survey User Feedback alternatives
Most agent-ready

Peakforms

peakforms.app
68

Conjointly

conjointly.com
67

Inari

useinari.com
67

Surva

surva.ai
66

Viable

viable.fit
66
Freshsurvey pricing summary derived from a live read of https://www.freshworks.com/survey/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Freshsurvey.

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