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PagerDuty logo

PagerDuty Pricing

pagerduty.com · Incident Management · refreshed 2026-05-06
Incident Management
Free tier
Self-serve checkout
3 tiers
Public API
Quick answer

PagerDuty pricing starts at $25/user/mo (or $21/user/mo billed annually) for the Professional plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · pagerduty.com · Tier-based subscription
PagerDuty pricing page screenshot — https://www.pagerduty.com/pricing-plans/
Source · live pricing page on 2026-05-06

www.pagerduty.com/pricing-plans/

Open
Pricing
PagerDuty pricing
As of 2026-05-09 · www.pagerduty.com/pricing-plans/
Free
Free
100/month international phone/SMS notifications
1 On-call Schedule
1 Escalation Policy
750+ integrations
No maintenance windows
Professional
$25/user/mo
or $21/user/mo billed annually
Basic Chat Experience (Slack, Microsoft Teams)
More international phone/SMS notifications
More On-call Schedules
More Escalation Policies
Major Incident Workflow Template
Business
$49/user/mo
or $41/user/mo billed annually
Custom Fields
Up to 3 custom Incident Types
Expanded triggers and actions
Advanced admin features
Multi-year historical data access
Enterprise
Sales
Contact sales
Full Chat Experience with Premium Slack Actions
Advanced Incident Workflows
Custom Integrations
Dedicated Support
Cost calculator
See your real cost on each plan

Adjust seats to compare PagerDuty plans side-by-side and check the annual break-even.

How many seats do you need?

5
Professional
$25.00/mo per seat · $21.00/mo billed annually
$125/mo
Save 16% annually → $1,260/yr
Business
$49.00/mo per seat · $41.00/mo billed annually
$245/mo
Save 16% annually → $2,460/yr

Annual vs. monthly: on the Professional plan you save $240/yr by committing annually instead of paying month-to-month — but only if you keep using PagerDuty for a full 12 months.

Open live pricing pageSee agent-readiness analysis
Frequently asked
PagerDuty pricing FAQ

PagerDuty pricing starts at $0/mo for the Free plan; paid plans range from $25/mo per user for the Professional plan up to $49/mo per user for the Business plan, with annual billing available at discounted rates. Billed monthly or yearly.

PagerDuty's cheapest business-usable plan is Professional at $25/mo. Lowest paid tier suitable for small businesses.

Yes — PagerDuty publishes a free tier. up to 5 users.

Yes — PagerDuty's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

Yes — PagerDuty's API documentation is publicly accessible. An AI agent or developer can inspect the integration surface without authentication.

xpay scored PagerDuty as agent-ready: every advertised plan is self-serve with public pricing. PagerDuty publishes a pricing page with 3 discoverable plan tier(s). Self-serve signup appears available without a sales call. A public API is advertised on the listing — Tier 2 will confirm docs are open. A free or freemium tier appears to be offered. Tier 1 scorecard from public listing signals; pricing-page verification is a Tier 2 task. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Incident Management category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for PagerDuty to compare with 3 nearest peers.

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AI agent readiness
Can an AI agent buy from PagerDuty?
Approaching Agent-Ready

61

/ 100 in xpay's Agent-Ready SaaS Index

PagerDuty scores 61/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; a public API exists with documentation; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift PagerDuty into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

up to 5 users


Billing cycle

Monthly or annual


Lowest paid

$25/user/mo · $21/user/mo if annual


Self-serve checkout

2 tiers


Tier count

4


Pricing model

Tier-based subscription

More Incident Management alternatives
Most agent-ready

TaskSift

tasksift.com
61

OnPage

onpage.com
57

Kintaba

kintaba.com
57

Incident.io

incident.io
56

ErrorPulse

errorpulse.io
54

PagerDuty pricing summary derived from a live read of https://www.pagerduty.com/pricing-plans/ on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for PagerDuty.

Explore SaaS pricing across categories

25,480+ SaaS scored on agent-buyability — browse by readiness band, category, or jump straight to a pay-per-run tool on xpay.tools.

Browse by category
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Available pay-per-run on xpay.tools
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