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Incident.io Pricing

incident.io · Incident Management · refreshed 2026-05-06
Incident Management
Self-serve checkout
Public API
Quick answer

Incident.io pricing starts at $19/user/mo (or $15/user/mo billed annually) for the Team plan. 4 tiers total including a free tier.

Page fetched 2026-05-09 · incident.io · Tier-based subscription
Incident.io pricing page screenshot — https://incident.io/pricing
Source · live pricing page on 2026-05-06

incident.io/pricing

Open
Pricing
Incident.io — 2 products
As of 2026-05-09 · incident.io/pricing
Basic
Free
Single team on‑call
Slack or Microsoft Teams integration
Status page
Essential incident automation
Team
$19/user/mo
or $15/user/mo billed annually
Multi‑team on‑call
Alert routing & grouping
Beautiful status page
Supercharged AI and automation
On‑call + $10 per user / month
Pro
$25/user/mo
All Team features
Advanced insights
Customizable post‑incident processes
Private incidents and policies
On‑call + $20 per user / month
Enterprise
Sales
Contact sales
All Pro features
Designated customer success manager
Advanced access control
Multiple environments
Enterprise‑grade security
Cost calculator
See your real cost on each plan

Adjust seats to compare Incident.io plans side-by-side and check the annual break-even.

How many seats do you need?

5
Team
$19.00/mo per seat · $15.00/mo billed annually
$95.00/mo
Save 21% annually → $900/yr
Pro
$25.00/mo per seat
$125/mo

Annual vs. monthly: on the Team plan you save $240/yr by committing annually instead of paying month-to-month — but only if you keep using Incident.io for a full 12 months.

Open live pricing pageSee agent-readiness analysis
Frequently asked
Incident.io pricing FAQ

Incident.io pricing starts at $0/mo for the Basic free plan; paid plans start at $19/mo per user for the Team plan (annual discount $15/mo), $25/mo per user for the Pro plan, and custom pricing for Enterprise. Billed monthly or annually.

Incident.io's cheapest business-usable plan is Team at $15/mo. Lowest paid tier that supports multi‑team on‑call and advanced features.

Yes — Incident.io publishes a free tier. Forever free with basic features.

Yes — Incident.io's purchase motion is self-serve. A checkout URL is published on the pricing page. No demo is required.

xpay scored Incident.io as agent-ready: every advertised plan is self-serve with public pricing. Incident.io's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. Self-serve signup exists alongside a sales-led / custom tier. Public API documentation is reachable without an auth wall. For the full purchase simulation see the linked Agent-Ready Index scorecard.

In the Incident Management category, xpay's Agent-Ready Index lists alternatives ranked by their ability to support AI agent purchase. Visit the agent-readiness scorecard for Incident.io to compare with 3 nearest peers.

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AI agent readiness
Can an AI agent buy from Incident.io?
Partially Agent-Ready

56

/ 100 in xpay's Agent-Ready SaaS Index

Incident.io scores 56/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; API access is partial; a free entry path exists.

See the full scorecardIncludes the 6-step agent purchase simulation, score breakdown across 7 dimensions, and the one-line fix that would lift Incident.io into the Agent-Ready Verified band.
Quick facts
At a glance
Free access

Forever free with basic features


Billing cycle

Monthly or annual


Lowest paid

$19/user/mo · $15/user/mo if annual


Self-serve checkout

3 tiers


Products × tiers

2 × 4


Pricing model

Tier-based subscription

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Incident.io pricing summary derived from a live read of https://incident.io/pricing on 2026-05-06. For the agent-readiness assessment — including the 6-step purchase simulation and a per-dimension scorecard — see xpay's Agent-Ready SaaS Index entry for Incident.io.

Explore SaaS pricing across categories

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