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Blameless logo

Blameless

Not Agent-Ready Yet
Agent-Ready SaaS Index · blameless.com · scored 2026-05-09 · rubric v2.0
Score 37 / 100
Incident Management
Free tier
Self-serve checkout
Public API

Blameless scores 37/100 on xpay's Agent-Ready Index v2: partial pricing visibility; checkout requires assistance; API access is partial.

See Blameless pricing summaryLive pricing page
Pricing
Blameless pricing
As of 2026-05-09 · www.blameless.com/pricing
Billed annually only — no monthly option
Trial
Free
Up to 10 responders
2 runbooks
Slack & Teams chatbot
1 public status page
3 integrations
Pro
Sales
$800/mo
billed annually
Up to 20 responders
5 runbooks
Slack & Teams chatbot
1 retrospective template
Unlimited public status pages
Enterprise
Sales
Contact sales
Viewer licenses
Unlimited runbooks
Private incidents
FireHydrant AI
Unlimited retrospective templates
Score breakdown · rubric v2.0
How Blameless scores on the agent-ready dimensions

Public pricing visibility

13 / 15

Self-serve checkout

9 / 15

Public API + docs

2 / 20

Usage-based / metered pricing

0 / 20

Free entry path

4 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
37 / 100
Effective pricing
What it actually costs at typical scale
1 responder on Pro plan (annual billing)
$800/mo
· Pro plan annual price $9,600· No additional alerts beyond included 50
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 50/100

Can create account

Yes

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No


Payment methods

card
invoice

Human approval recommended

Yes

Pricing transparency

full

Purchase motion

assisted_checkout

Demo required

No

Quote required

Yes


Annual commit required

Yes

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Minimum commit

$9600

Minimum term

12 months


Invoice payment available

Yes

Purchase orders supported

Yes

MSA required

No

DPA available

No

Security review required

No


Trial

14 days (no card)

API readiness
API & developer surface

API-first product

No

Sandbox present

No

Webhooks

Yes

MCP mentioned

No

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Yes

Competitive intel
Positioning & ecosystem
Headline

“All-in-One Incident Management, Without the Legacy Tax”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Slack
Microsoft Teams
Value claims
teams saving 50%+ by switching to Signals
Agent purchase simulation
Six-step check: can an agent actually buy from Blameless?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
  • A free tier exists, lowering the bar for an agent builder to prototype before committing budget.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Blameless could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Pricing | FireHydrant — FireHydrant has been acquired by Freshworks →

tier_count

4

lowest_paid_entry_usd

null

free_tier

true

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

3

sales_only_tiers

0

public_api_docs_url

https://firehydrant.com/

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":false,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
CTAs (40): FireHydrant has been acquired by Freshworks → · Start for free · Our Objective · Platform · Overview · Plan · Respond · Improve · Why Firehydrant · Documentation · Quickstart Get started with FireHydrant, fast · Integrations Connect FireHydrant with your tools
Price tokens (1): $9
FireHydrant has been acquired by Freshworks → Start for free Our Objective Platform Overview Plan Respond Improve Why Firehydrant Documentation Quickstart Get started with FireHydrant, fast Integrations Connect FireHydrant with your tools Documentation Learn how FireHydrant works API Reference Interact with FireHydrant programmatically Resources Customer Stories How we're helping businesses with incidents Blog We write about incidents, reliability, and more Guides and Events Best practices from on-call experts Changelog Everything fresh in FireHydrant 4 Minute Demo Take a tour of FireHydrant Pricing Login Get a demo All-in-One Incident Management, Without the Legacy Tax Powerful workflows, flexible alerting, and simple, transparent pricing — with teams saving 50%+ by switching to Signals. Trial Account Free for two weeks Perfect for teams who want to poke around FireHydrant. Start free trial Up to 10 responders 2 runbooks Slack & Teams chatbot 1 public status page 3 integrations Platform Pro $9,600 per year For growing teams that need advanced features and automation Talk to us Incident Management Up to 20 responders 5 runbooks Slack & Teams chatbot 1 retrospective template Unlimited public status pages Service catalog 10 custom fields 5 integrations Signals On-Call & Alerting On-call scheduling Unlimited escalation policies Notifications via SMS, voice, push, Slack, Teams, email Unlimited webhooks and alert rules Up to 50 (SMS/Phone) alerts included per month and scale from …
You work at Blameless?
Claim this scorecard & lift your score.

Get the breakdown of every signal we measured, the one-line fix, and how your peers in Incident Management stack up.

Evaluating Blameless?
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Are you Blameless? Something off in this listing?
Agent-Ready Spec
Blameless
Not Agent-Ready Yet

37

/ 100 (rubric v2.0)

Category

Incident Management

Pricing model

Pricing | FireHydrant — FireHydrant has been acquired by Freshworks →

Tier count

4

Free tier

Yes

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

3 / 0


Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.blameless.com/pricing
Pricing model

Annual-only tier subscription

Agent-purchase verdict
Human-assisted
50/100 · v2.1
Canonical answer

Blameless pricing starts at $800/mo for the Pro plan; free trial available; paid plans up to $800/mo. Billed annually.

Cheapest entry

Start free trial

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.blameless.com/pricing.
Agent-friendly features0 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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