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Confides logo

Confides

Approaching Agent-Ready
Agent-Ready SaaS Index · getconfides.com · scored 2026-05-09 · rubric v2.0
Score 60 / 100
Business Instant Messaging

Confides scores 60/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published.

See Confides pricing summaryLive pricing page
Pricing
Confides pricing
As of 2026-05-09 · getconfides.com/en/pricing-and-packages/
Billed annually only — no monthly option
Solo
$20/mo
billed annually
10 channels
unlimited contacts
unlimited conversations
1 year of conversation history
forum support
Team
$100/mo
billed annually
10 channels
unlimited contacts
unlimited conversations
1 year of conversation history
forum support
Business
$500/mo
billed annually
unlimited channels
unlimited contacts
unlimited conversations
configurable data retention
forum and email support
Score breakdown · rubric v2.0
How Confides scores on the agent-ready dimensions

Public pricing visibility

13 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

20 / 20

Free entry path

0 / 7

No sales call required

7 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
60 / 100
Effective pricing
What it actually costs at typical scale
Solo plan (2 agents, 10 channels)
$20/mo
· No extra agents added· Billed annually
Confidence: high
Team plan (7 agents, 10 channels)
$100/mo
· No extra agents added· Billed annually
Confidence: high
Business plan (20 agents, unlimited channels)
$500/mo
· No extra agents added· Billed annually
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 55/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

No


Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

No

Quote required

No


Annual commit required

Yes

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No


Invoice payment available

No

Purchase orders supported

No

MSA required

No

DPA available

No

Security review required

No


Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Unknown

Competitive intel
Positioning & ecosystem
Headline

“Packages adapted to each organization”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Facebook Messenger
SignalWire SMS
Twilio SMS
OKTA
Auth0
Google
Office365
Agent purchase simulation
Six-step check: can an agent actually buy from Confides?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Confides could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Pricing, packages, channels and options - Confides — $20/month billed annually

tier_count

0

lowest_paid_entry_usd

20

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

false

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
CTAs (21): Skip to content · Menu · Pricing · Documentation · Log in · Sign up · Language · Français (French) · English · Close Menu · Buy now · Buy Now
Price tokens (10): $20/month billed annually · $100/month billed annually · $10/month · $500/month billed annually · $10/month · $10/channel · $10/number · $5/monthUnlimited · $10/month Tool Configurab · $15/monthBusinessincluded
Skip to content Menu Pricing Documentation Log in Sign up Language Français (French) English Close Menu Packages adapted to each organization Solo$20/month billed annually 2 agents10 channelsunlimited contactsunlimited conversations1 year of conversation historyforum supportno additional agentsSingle sign-on (SSO) integrationBuy now Team$100/month billed annually 7 agents10 channelsunlimited contactsunlimited conversations1 year of conversation historyforum support$10/month/additional agentSingle sign-on (SSO) integrationBuy Now Business$500/month billed annually 20 agentsunlimited channelsunlimited contactsunlimited conversationsconfigurable data retentionforum and email support$10/month/additional agentSingle sign-on (SSO) integrationBuy Now Channels to reach all your users Channel Email Communicate with your users through a collaborative(shared) inbox. ALL PACKAGESincluded Channel Facebook Messenger Connect to your Facebook Messenger for Business ALL PACKAGESincluded Channel Online user service portal Offer your services through a web portal connected directly to a channel in your agent portal ALL PACKAGESincludedWHITE LABEL$10/channel/month Channel SignalWire SMS Connect an SMS number from your own SignalWire account ALL PACKAGESincluded Channel SMS/Text messages (phone line) Send and receive text messages on a collaborative mobile phone number. ALL PACKAGES$10/number/month for 200 messages (5¢/additional msg.) Channel Twilio SMS Connect an SMS number from your own Twilio…
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Are you Confides? Something off in this listing?
Agent-Ready Spec
Confides
Approaching Agent-Ready

60

/ 100 (rubric v2.0)

Category

Business Instant Messaging

Pricing model

Pricing, packages, channels and options - Confides — $20/month billed annually

Tier count

0

Free tier

No

Lowest paid entry

$20/mo

Self-serve / sales-only tiers

0 / 1


Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from getconfides.com/en/pricing-and-packages/
Pricing model

Annual-only tier subscription

Agent-purchase verdict
Agent-ready
55/100 · v2.1
Canonical answer

Confides pricing starts at $20/mo for the Solo plan; paid plans up to $500/mo. Billed annually.

Cheapest entry

Solo plan ($20)

Actions
Open live pricing page
Verdict reflects Approaching Agent-Ready status under rubric v2.0. Source observed at https://getconfides.com/en/pricing-and-packages/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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or ask your AI app
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