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  7. DiliGenie

DiliGenie logo

DiliGenie

Not Agent-Ready Yet
Agent-Ready SaaS Index · diligentglobal.com · scored 2026-05-09 · rubric v2.0
Score 6 / 100
Incident Management

DiliGenie scores 6/100 on xpay's Agent-Ready Index v2: partial pricing visibility.

See DiliGenie pricing summaryLive pricing page
Pricing
DiliGenie pricing
As of 2026-05-09 · diligentglobal.com/diligenie/
Sales-led pricing

No public pricing numbers are visible; only a 'Start for Free' call‑to‑action and demo booking are shown, so the product is classified as sales‑only with a free tier but no disclosed paid plans.

Score breakdown · rubric v2.0
How DiliGenie scores on the agent-ready dimensions

Public pricing visibility

2 / 15

Self-serve checkout

0 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

4 / 7

No sales call required

0 / 7

Card / wallet / x402 payment

0 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
6 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Sales-gated
LLM score: 0/100

Can create account

Yes

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

Yes

Quote required

Yes

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Enterprise signals
Trust & compliance

Certifications

SOC2

SSO / SAML

Unknown

RBAC

Unknown

Audit logs

Unknown

Competitive intel
Positioning & ecosystem
Headline

“Diliginie- Simplifying IT Service Desk and IT Operations Management”

Buyer persona

smb
mid market
enterprise

Agent purchase simulation
Six-step check: can an agent actually buy from DiliGenie?
✓

Discover price

◐

Select a plan

✗

Pay per task

✗

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • All advertised tiers route to a sales contact form; an agent cannot complete a purchase autonomously.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
  • The pricing URL did not render numeric tier data on the scoring date — possibly a router or sales-led landing page.
One-line fix
How DiliGenie could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

false

headline_phrasing

Diliginie- Simplifying IT Service Desk and IT Operations Management — Integrated incident Management tool for quicker resolutions

tier_count

0

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Diliginie- Simplifying IT Service Desk and IT Operations Management
CTAs (40): Skip to content · Careers · Blogs · Case Studies · Search · Services · TransOps · Digital · Quality Engineering · Solutions · SAP · Microsoft
Skip to content Careers Blogs Case Studies Search for: Search Search Services TransOps Digital Quality Engineering Solutions SAP Microsoft Products DiliGenie DiliVision User Access Shield Smart Code Migration FuelSphere Industries Airlines Consumer Goods Engineering & Construction Healthcare Manufacturing Oil & Gas Pharma Professional Services Retail About Us About Diligent Life at Diligent Corporate Social Responsibility (CSR) Contact Us Demo Careers Blogs Case Studies Search for: Search Search Automate Your IT ProcessesWith Our ITSM Solution! Streamline incident, service request, change,and problem management effortlessly. Diliginie- Simplifying IT Service Desk and IT Operations Management Book a Demo Simplify Your Business Operations and Enhance Productivity Incident ManagementIntegrated incident Management tool for quicker resolutions Service RequestDrive complete user satisfaction with ITIL aligned service request feature Change ManagementMinimize service disruptions while making changes to critical systems. Problem ManagementManage the problem lifecycle with Root cause analysis. Project ManagementManage Projects, associated tasks, resources and timelines. Knowledge Base and Configuration ManagementConsolidated knowldege base features A ITSM solution that helps businesses automate incident, service request, change, and problem management processes. Workflows & Automation Workflows & Automation Reduces workload, improve efficiency and decreases costs with ticket routing, …
You work at DiliGenie?
Claim this scorecard & lift your score.

Get the breakdown of every signal we measured, the one-line fix, and how your peers in Incident Management stack up.

Evaluating DiliGenie?
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Are you DiliGenie? Something off in this listing?
Agent-Ready Spec
DiliGenie
Not Agent-Ready Yet

6

/ 100 (rubric v2.0)
Category

Incident Management

Pricing model

Not advertised

Tier count

0

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from diligentglobal.com/diligenie/
Pricing model

Sales-led pricing

Agent-purchase verdict
Sales-gated
0/100 · v2.1
Cheapest entry

Start for Free

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://diligentglobal.com/diligenie/.
Agent-friendly features2 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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