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  7. Hoop

Hoop logo

Hoop

Not Agent-Ready Yet
Agent-Ready SaaS Index · hoop.app · scored 2026-05-09 · rubric v2.0
Score 2 / 100
Task Management

Hoop scores 2/100 on xpay's Agent-Ready Index v2: partial pricing visibility.

See Hoop pricing summaryLive pricing page
Pricing
Hoop pricing
As of 2026-05-09 · www.hoop.app/pricing
Sales-led pricing

Pricing is sales‑led with no public numbers; therefore model_type is sales_only. No free tier or self‑serve checkout is visible.

Score breakdown · rubric v2.0
How Hoop scores on the agent-ready dimensions

Public pricing visibility

2 / 15

Self-serve checkout

0 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

0 / 7

No sales call required

0 / 7

Card / wallet / x402 payment

0 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
2 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Sales-gated
LLM score: 10/100

Can create account

No

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

Yes

Quote required

Yes

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Competitive intel
Positioning & ecosystem
Headline

“The retention layer your subscription stack is missing.”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Gorgias
Zendesk
Recharge
Skio
Shopify
Value claims
save rate increase
revenue retained
Agent purchase simulation
Six-step check: can an agent actually buy from Hoop?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Hoop could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

The retention layer your subscription stack is missing. — Hoop is an AI retention agent that runs the save conversation on every cancel ticket in Gorgias or Zendesk. It reads the subscriber's Recharge or Skio history, asks the real reason for the cancel, and offers the fix that fits the situation, optimizing your save rate.

tier_count

1

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: The retention layer your subscription stack is missing.
CTAs (19): Why · Product · FAQ · Book a demo · Reset · What is Hoop?+ · How does Hoop work?+ · What does Hoop integrate with?+ · How does Hoop A/B test save offers?+ · How is Hoop different from Gorgias AI or Intercom Fin?+ · How much does Hoop cost?+ · How long does Hoop take to set up?+
Price tokens (7): $24 · $120.0 · $10.0 · $240.0 · $20.0 · $360.0 · $30.0
WhyProductFAQBook a demoThe retention layer your subscription stack is missing.Hoop is an AI retention agent that runs the save conversation on every cancel ticket in Gorgias or Zendesk. It reads the subscriber's Recharge or Skio history, asks the real reason for the cancel, and offers the fix that fits the situation, optimizing your save rate.Book a demoBuilt by the team behind TrelloBacked by Index Venturessave rate+13 pts18%subscriber lifetime+4.4 mo13.4 moBuilt for Shopify subscription brandsPlugs into your existing helpdesk and subscription billing stack to manage updates end-to-end.HelpdeskSubscription billingWhy this mattersThe save conversation is the highest-leverage moment in your funnel.Acquiring a subscriber takes paid spend, time, and a first-order discount. Saving an existing one takes a real conversation about why they're cancelling. Hoop is built to run that conversation on every ticket.01Hoop asks why before it cancels.Generic tools hear “cancel” and confirm it. Hoop asks the subscriber why first, capturing the real reason in the moment, not days later in an exit survey.02Your save playbook, in plain English.Write the retention policy in plain English. Hoop reads each cancellation against your policy and makes the right offer in your brand voice.03A/B test offers without rewriting macros.Change the policy by telling the agent in plain English. Test new save offers without rewriting macros or retraining your team.Retention scorecardSee what's actually saving y…
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Are you Hoop? Something off in this listing?
Agent-Ready Spec
Hoop
Not Agent-Ready Yet

2

/ 100 (rubric v2.0)
Category

Task Management

Pricing model

Not advertised

Tier count

1

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.hoop.app/pricing
Pricing model

Sales-led pricing

Agent-purchase verdict
Sales-gated
10/100 · v2.1
Cheapest entry

Book a demo · sales-led

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.hoop.app/pricing.
Agent-friendly features2 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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