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Refiner logo

Refiner

Not Agent-Ready Yet
Agent-Ready SaaS Index · refiner.io · scored 2026-05-09 · rubric v2.0
Score 43 / 100
Survey User Feedback
Free tier
Self-serve checkout
Public API

Refiner scores 43/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available.

See Refiner pricing summaryLive pricing page
Pricing
Refiner pricing
As of 2026-05-09 · refiner.io/pricing/
Free
Contact sales
All Essentials features
25 survey responses per month
Essentials
Contact sales
Unlimited survey responses
All survey features
User segmentation
Basic integrations
Growth
Contact sales
Unlimited survey responses
Advanced data integrations
AI translations
Event tracking
Enterprise
Sales
Contact sales
Unlimited survey responses
Unlimited team members
SSO & granular access
White‑labeling
Dedicated support
Score breakdown · rubric v2.0
How Refiner scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

4 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10


Total
43 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Human-assisted
LLM score: 40/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

Yes


Payment methods

card
invoice

Human approval recommended

Yes

Pricing transparency

partial

Purchase motion

self_serve

Demo required

No

Quote required

Yes


Annual commit required

Yes

Auto-renewal mentioned

Yes

Cancellation policy visible

Yes

Refund policy visible

No


Invoice payment available

Yes

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown


Trial

30 days (no card)

Annual discount

17% off

Enterprise signals
Trust & compliance

SSO / SAML

Yes

RBAC

Unknown

Audit logs

Unknown

Competitive intel
Positioning & ecosystem
Headline

“Flexible pricing that scales with you”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Slack
Teams
Zapier
Make
Google Sheets
BigQuery
Agent purchase simulation
Six-step check: can an agent actually buy from Refiner?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
  • A free tier exists, lowering the bar for an agent builder to prototype before committing budget.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Refiner could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Flexible pricing that scales with you — Create a free trial account and start collecting customer insights today. Upgrade to a paid subscription with unlimited survey responses whenever you feel ready.

tier_count

6

lowest_paid_entry_usd

null

free_tier

true

free_tier_terms

null

per_unit_price

null

annual_required

true

self_serve_paid_tiers

5

sales_only_tiers

0

public_api_docs_url

https://refiner.io/docs/kb/getting-started/welcome/

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Flexible pricing that scales with you
CTAs (40): Book a demo · Start free trial · See all features · MAU · Request a personalized demo · Talk to sales · pricing model · here · demo page · SOC2 certified · Security Statement · Privacy Policy
Flexible pricing that scales with you Create a free trial account and start collecting customer insights today. Upgrade to a paid subscription with unlimited survey responses whenever you feel ready. Billed Monthly Annually - Save 17% in USD EUR GBP Essentials Ideal for startups looking to close the customer feedback loop with on-brand microsurveys Monthly Active Users - + Let's talk! Book a discovery call to discuss your customer feedback needs and get a tailored quote. Book a demo /month Includes unlimited survey responses, all survey features, user segmentation and basic integrations. Start free trial Unlimited survey responses Get started in minutes with ready-to-use NPS, CSAT, CES, and PMF templates All survey types (In-app Surveys for Web & Mobile, Website Popup Surveys, Email Surveys, Survey Pages) Access to all survey features and question types (NPS, CSAT, Design options, Logic Jumps, Liquid Tags, ...) User Segmentation AI Response Tagging Reporting Dashboards Slack, Teams & Email alerts Workflow automation with Zapier & Make Google Sheets & BigQuery integration See all features Growth Ideal for companies looking to drive growth with perfectly timed & personalized survey campaigns Monthly Active Users - + Let's talk! Book a discovery call to discuss your customer feedback needs and get a tailored quote. Book a demo /month Everything from Essentials, event tracking, translations and advanced data integrations. Start free trial Everything from Essentials Unlimited surv…
You work at Refiner?
Claim this scorecard & lift your score.

Get the breakdown of every signal we measured, the one-line fix, and how your peers in Survey User Feedback stack up.

Evaluating Refiner?
Compare the agent-ready picks in Survey User Feedback.

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Are you Refiner? Something off in this listing?
Agent-Ready Spec
Refiner
Not Agent-Ready Yet

43

/ 100 (rubric v2.0)

Category

Survey User Feedback

Pricing model

Not advertised

Tier count

6

Free tier

Yes

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

5 / 0


Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published


Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from refiner.io/pricing/
Pricing model

Tier-based subscription

Agent-purchase verdict
Human-assisted
40/100 · v2.1
Cheapest entry

Free trial

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://refiner.io/pricing/.
Agent-friendly features2 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
or ask your AI app
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