Salesforce Field Service
Salesforce Field Service scores 18/100 on xpay's Agent-Ready Index v2: partial pricing visibility; a public API exists with documentation.
Salesforce Field Service pricing
Sales-led pricing
Salesforce Field Service pricing is not publicly listed; the page directs users to contact sales for a quote. No tiered pricing or free tier is visible.
How Salesforce Field Service scores on the agent-ready dimensions
Public pricing visibility
2 / 15
Self-serve checkout
0 / 15
Public API + docs
14 / 20
Usage-based / metered pricing
0 / 20
Free entry path
0 / 7
No sales call required
2 / 7
Card / wallet / x402 payment
0 / 6
Machine-readable bonus (MCP / OpenAPI)
0 / 10
Total
18 / 100
Can an autonomous agent transact here?
Can create account
Can enter payment method
Can upgrade plan
Can buy more usage
Can cancel online
Payment methods
Unknown
Human approval recommended
Pricing transparency
contact_only
Purchase motion
sales_led
Demo required
Unknown
Quote required
Annual commit required
Unknown
Auto-renewal mentioned
Cancellation policy visible
Refund policy visible
Invoice payment available
Purchase orders supported
MSA required
Unknown
DPA available
Unknown
Security review required
Unknown
API & developer surface
API-first product
Unknown
Public API docs
Sandbox present
Webhooks
Unknown
MCP mentioned
Trust & compliance
Certifications
SSO / SAML
RBAC
Audit logs
Data residency
Positioning & ecosystem
Buyer persona
Six-step check: can an agent actually buy from Salesforce Field Service?
Discover price
Select a plan
Pay per task
Avoid a sales call
API docs without auth
Estimate cost upfront
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.- Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
- Every advertised tier is self-serve; no tier requires scheduling a call.
- No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
- API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
- PPU requires account creation and an issued API key; a fully unauthenticated agent purchase is not yet supported.
- No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
How Salesforce Field Service could lift its score
Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.
| pricing_visible | true |
| headline_phrasing | Service Pricing — Agentforce 1 Service Edition is the best of Salesforce for Service. |
| tier_count | 1 |
| lowest_paid_entry_usd | null |
| free_tier | false |
| free_tier_terms | null |
| per_unit_price | null |
| annual_required | false |
| self_serve_paid_tiers | 1 |
| sales_only_tiers | 0 |
| public_api_docs_url | https://help.salesforce.com/s/?language=en_US |
| api_docs_auth_walled | false |
| ai_pricing_json_present | false |
| agents_txt_present | false |
| anonymous_purchase_path | false |
| per_unit_classification | null |
| usage_headline_present | false |
| custom_tier_present | true |
| agent_friendly | {"ai_pricing_json":false,"agents_txt":false,"llms_txt":true,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false} |
View raw extracted page text →
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See agent-ready picksSalesforce Field Service
18
/ 100 (rubric v2.0)Field Service Management
Service Pricing — Agentforce 1 Service Edition is the best of Salesforce for Service.
1
No
Sales-led
1 / 0
Public
No
Not published
2026-05-09
Sales-led pricing
Contact sales · sales-led
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.ai-pricing.json
agents.txt
llms.txt
sitemap.xml
MCP Server Card
Agent Skills
x402 / MPP
Compare Salesforce Field Service with peers
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87
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69
Poimapper
66
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63
VisitBasis
63
JobStaq
62
SpeedyToolbox
59
IndusTrack
58
Explore the Agent-Ready SaaS Index
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