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Sharpen logo

Sharpen

Partially Agent-Ready
Agent-Ready SaaS Index · sharpencx.com · scored 2026-05-09 · rubric v2.0
Score 59 / 100
Call Center

Sharpen scores 59/100 on xpay's Agent-Ready Index v2: partial pricing visibility; self-serve checkout is available; usage-based / per-token pricing is published.

See Sharpen pricing summaryLive pricing page
Pricing
Sharpen pricing
As of 2026-05-09 · sharpencx.com/pricing/
IVR / Self Service
Contact sales
Pay‑as‑you‑go IVR minutes
Starting price $0.05 per minute
Core Agent
$90
one-time
Omnichannel agent‑friendly interface
Includes IVR/Self‑Service
Performance
$105
one-time
Coaching, performance management, scorecards
Screen‑recording and CSAT collection
Workforce
$135
one-time
Predictive forecasting, automated scheduling
Mobile app for shift trades and time‑off
Score breakdown · rubric v2.0
How Sharpen scores on the agent-ready dimensions

Public pricing visibility

15 / 15

Self-serve checkout

15 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

20 / 20

Free entry path

0 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

5 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
59 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Agent-ready
LLM score: 75/100

Can create account

Yes

Can enter payment method

Yes

Can upgrade plan

Yes

Can buy more usage

Yes

Can cancel online

Unknown

Payment methods

card

Human approval recommended

No

Pricing transparency

full

Purchase motion

self_serve

Demo required

Unknown

Quote required

No

Annual commit required

Yes

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Trial

Available

Competitive intel
Positioning & ecosystem
Headline

“Simple pricing. All-in-one solution.”

Buyer persona

mid market
enterprise

Agent purchase simulation
Six-step check: can an agent actually buy from Sharpen?
◐

Discover price

✗

Select a plan

✗

Pay per task

✗

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • No clear agent-favorable signals were extracted on this scoring run.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • All advertised tiers route to a sales contact form; an agent cannot complete a purchase autonomously.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Sharpen could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Pricing — Unlock effortless self-service without the need for developers.

tier_count

2

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

$0.05 per minute

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

{"unit_class":"compute_time","confidence":"low","agent_task_price_forecastable":"partial","rejected_reason":null,"evidence_text":"$0.05 per minute"}

usage_headline_present

false

custom_tier_present

false

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Pricing
CTAs (40): Skip to Main Content · Sharpen Logo Sharpen Logo · Product · Platform OverviewComplete CCaaS platform · AI Voice AgentsEasily deploy AI agents · Digital EngagementConnect with customers · AutomationEliminate routine tasks · Analytics & InsightsDrive better business outcomes · Infrastructure & SecurityKeep your data secure · IntegrationsYour data where you need it · Usable AI™Empower your human agents · PricingFlexible pricing options
Price tokens (4): $0.05 per minute starting pr · $90 per license starting p · $105 per license starting p · $135 per license starting p
Skip to Main Content Sharpen Logo Sharpen Logo Product Platform OverviewComplete CCaaS platform AI Voice AgentsEasily deploy AI agentsDigital EngagementConnect with customersAutomationEliminate routine tasksAnalytics & InsightsDrive better business outcomesInfrastructure & SecurityKeep your data secureIntegrationsYour data where you need itUsable AI™Empower your human agentsPricingFlexible pricing options Solutions Customer ExperienceAgent ExperienceServices & SupportClient Stories Industry Banking & Financial ServicesHealthcareRetail & eCommerceEducationCredit UnionsSmall-and Medium-Sized Businesses About Us Our StoryCareersIn the NewsTrust Resources BlogResource LibraryEvents & Webinars PartnerMeet with SharpenMeet with Sharpen Pricing Simple pricing. All-in-one solution. You don't need to pay big bucks to experience big contact center benefits. Get the power, flexibility, and customization you need to manage your agent experiences and customer satisfaction. IVR / Self Service $0.05 per minute starting price* Get Started Unlock effortless self-service without the need for developers. Plan includes: Visual drag-and-drop interface for designing your customer’s call journey Real-time reports and shareable dashboards for operational optimization Automated outbound to contact lists Interaction recording Core Agent $90 per license starting price* Get Started Connect with customers with our omnichannel agent-friendly interface. Includes IVR/Self-Service plus: Intuitive desktop emp…
You work at Sharpen?
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Are you Sharpen? Something off in this listing?
Agent-Ready Spec
Sharpen
Partially Agent-Ready

59

/ 100 (rubric v2.0)
Category

Call Center

Pricing model

Pricing — Unlock effortless self-service without the need for developers.

Tier count

2

Free tier

No

Lowest paid entry

Sales-led

Per-unit price

$0.05 per minute

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from sharpencx.com/pricing/
Pricing model

Tier-based subscription

Agent-purchase verdict
Agent-ready
75/100 · v2.1
Canonical answer

Sharpen pricing starts at $0.05 per minute for the IVR / Self Service usage; license plans start at $90 per license for the Core Agent plan and go up to $135 per license for the Workforce plan. Pricing reflects a 3-year commitment paid in advance.

Cheapest entry

IVR / Self Service per minute ($0.05)

Actions
Open live pricing page
Verdict reflects Partially Agent-Ready status under rubric v2.0. Source observed at https://sharpencx.com/pricing/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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