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Retrace logo

Retrace

Not Agent-Ready Yet
Agent-Ready SaaS Index · stackify.com · scored 2026-05-06 · rubric v1.1
Score 34 / 100
Application Performance Monitoring Tools
Public API

Retrace's pricing URL resolves, but plan structure is not surfaced clearly enough for an agent to enumerate without hand-parsing. No per-unit price was found on the page; an agent has no direct way to estimate the cost of a single task. All advertised paths route to a sales conversation rather than a self-serve checkout. Public API documentation is reachable without an auth wall.

See Retrace pricing summaryLive pricing page
Pricing snapshot
Stackify Retrace End of Life Announcement — BMC Helix is announcing the End of Life (EOL) for the following product:
As of 2026-05-06 · derived from stackify.com/pricing/
Starts at

$50

Sales-led
Enterprise

Contact sales

Snapshot rendered from xpay's extracted pricing signals. The full tier list lives on the live page — see source link above.
Score breakdown · rubric v1.1
How Retrace scores on the agent-ready dimensions

Public pricing

10 / 15

Usage-based / metered

0 / 25

Self-serve checkout

0 / 15

Public API

15 / 15

Low / no minimum

0 / 10

Unauth automated payment

0 / 10

Bonus (machine-readable pricing)On top of /100 base

0 / 5

Total
34 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Sales-gated
LLM score: 10/100

Can create account

No

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

Unknown

Quote required

Unknown

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Agent purchase simulation
Six-step check: can an agent actually buy from Retrace?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

✗

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Retrace could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Stackify Retrace End of Life Announcement — BMC Helix is announcing the End of Life (EOL) for the following product:

tier_count

1

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

https://stackify.com/developers/

api_docs_auth_walled

false

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Stackify Retrace End of Life Announcement
CTAs (10): Search CTRL+K · Powered by · Export PDF · Print · Prev · Next · support@stackify.com · https://docs.stackify.com/docs/exporting-logs · https://docs.stackify.com/docs/custom-dashboard-sharing-dashboards · Yes
Search CTRL+K Powered by Stackify Retrace End of Life Announcement 3 minute(s) read Export PDF Print Prev Next BMC Helix is announcing the End of Life (EOL) for the following product:Product NameEnd of Support DateStackify RetraceMarch 31, 2027Stackify Prefix PremiumBMC Helix will continue to provide support for Stackify Retrace as defined in the Product End of Life section of BMC’s Product Support Policy until the date listed above. As per this policy, BMC Helix will continue to develop hotfixes for issues of high business impact. However, this solution is considered functionally stabilized and will not receive further enhancements during this period.Effective today through March 31, 2027, BMC Helix will continue to provide customers access to Stackify Customer Support as described in this letter. You may continue to interact with Stackify Customer Support as you do today to receive such support.As part of BMC Helix’s long‑term observability and AIOps strategy, we are focusing our investments on modern, open standards–based telemetry collection. BMC Helix AIOps, powered by OpenTelemetry (OTel), provides a scalable, vendor‑neutral approach to observability that delivers deep operational insights. BMC Helix recommends that customers consider transitioning to Helix AIOps with OTel as part of their future roadmap. We will share additional migration resources and transition options, including potential incentives, as they become available.Please note that, because Stackify is a S…
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Are you Retrace? Something off in this listing?
Agent-Ready Spec
Retrace
Not Agent-Ready Yet

34

/ 100 (rubric v1.1)
Category

Application Performance Monitoring Tools

Pricing model

Stackify Retrace End of Life Announcement — BMC Helix is announcing the End of Life (EOL) for the following product:

Tier count

1

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Public

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-06

Pricing intelligenceInsights extracted from stackify.com/pricing/
Pricing model

Sales-led pricing

Agent-purchase verdict
Sales-gated
10/100 · v2.1
Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v1.1. Source observed at https://stackify.com/pricing/.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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