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  7. Trillian

Trillian logo

Trillian

Not Agent-Ready Yet
Agent-Ready SaaS Index · trillian.im · scored 2026-05-09 · rubric v2.0
Score 13 / 100
Business Instant Messaging

Trillian scores 13/100 on xpay's Agent-Ready Index v2: partial pricing visibility; a free entry path exists.

See Trillian pricing summaryLive pricing page
Pricing
Trillian pricing
As of 2026-05-09 · www.trillian.im/pricing/
Sales-led pricing

Pricing for paid tiers is not publicly disclosed; only a free tier at $0 is shown, so the model is classified as sales_only with limited pricing data.

Score breakdown · rubric v2.0
How Trillian scores on the agent-ready dimensions

Public pricing visibility

2 / 15

Self-serve checkout

0 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

7 / 7

No sales call required

4 / 7

Card / wallet / x402 payment

0 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
13 / 100
Effective pricing
What it actually costs at typical scale
1 user on Free plan
$0/mo
· Free tier includes 1 user· No additional usage fees
Confidence: high
Agent purchase verdict
Can an autonomous agent transact here?
Sales-gated
LLM score: 15/100

Can create account

Yes

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

Unknown

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

No

Quote required

Yes

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Competitive intel
Positioning & ecosystem

Buyer persona

smb
enterprise

Agent purchase simulation
Six-step check: can an agent actually buy from Trillian?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Trillian could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Pricing | Trillian - An instant messaging solution for healthcare, business and people

tier_count

4

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":false,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
CTAs (30): Live Chat with Sales · For Individuals · For Businesses · For Healthcare · Pricing · Sign in · Contact us for larger deployments. · Trillian Server · If you're a covered entity (as defined by HIPAA), signing up for our enterprise · About Us · Customer Stories · Trillian for Windows
Price tokens (3): $0 · $0 · $0
Live Chat with Sales Solutions For Individuals For Businesses For Healthcare Pricing Sign in Try for free For Individuals For Businesses For Healthcare Pricing Sign in Choose the plan that's right for you Individual Free Individual Pro Business Enterprise usersbilled annually Contact us for larger deployments. Individual Free $0 1 user Download Free for everyone. Stay in touch with family and friends using a feature-packed messenger that respects user privacy. Top features: Free Windows, Mac, and Linux desktop clients Free iOS and Android mobile clients Optionally chat right in the web browser Send messages, images, and files 1:1 audio calls Chat with friends individually or in groups Send fun emojis and share screen captures Extend with third-party services like Olark and Jabber Individual Pro per month 1 user Purchase For power users who want the best Trillian has to offer. All of the bells and whistles are unlocked for your chatting enjoyment. Top features: All of the features from Individual Free Access chat history from any device Nag-free messaging experience Themes and accent colors Know when your messages have been read Send blast messages to multiple recipients Increased device and storage limits Business user / month 5 user minimum Try for free For companies who want to leverage modern instant messaging without compromising on security or control. Top features: All of the features from Individual Pro Centralized user administration Control over employee contact list…
You work at Trillian?
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Get the breakdown of every signal we measured, the one-line fix, and how your peers in Business Instant Messaging stack up.

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Are you Trillian? Something off in this listing?
Agent-Ready Spec
Trillian
Not Agent-Ready Yet

13

/ 100 (rubric v2.0)
Category

Business Instant Messaging

Pricing model

Pricing | Trillian - An instant messaging solution for healthcare, business and people

Tier count

4

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.trillian.im/pricing/
Pricing model

Sales-led pricing

Agent-purchase verdict
Sales-gated
15/100 · v2.1
Cheapest entry

Free plan (Free)

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.trillian.im/pricing/.
Agent-friendly features0 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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