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Zonka Feedback logo

Zonka Feedback

Not Agent-Ready Yet
Agent-Ready SaaS Index · zonkafeedback.com · scored 2026-05-09 · rubric v2.0
Score 2 / 100
Nps

Zonka Feedback scores 2/100 on xpay's Agent-Ready Index v2: partial pricing visibility.

See Zonka Feedback pricing summaryLive pricing page
Pricing
Zonka Feedback pricing
As of 2026-05-09 · www.zonkafeedback.com/pricing
Sales-led pricing

Pricing is presented as custom quotes with no public numbers, so the model is classified as sales_only. Most fields are null due to lack of disclosed pricing details.

Score breakdown · rubric v2.0
How Zonka Feedback scores on the agent-ready dimensions

Public pricing visibility

2 / 15

Self-serve checkout

0 / 15

Public API + docs

0 / 20

Usage-based / metered pricing

0 / 20

Free entry path

0 / 7

No sales call required

0 / 7

Card / wallet / x402 payment

0 / 6

Machine-readable bonus (MCP / OpenAPI)

0 / 10

Total
2 / 100
Agent purchase verdict
Can an autonomous agent transact here?
Sales-gated
LLM score: 25/100

Can create account

No

Can enter payment method

No

Can upgrade plan

No

Can buy more usage

No

Can cancel online

No

Payment methods

Unknown

Human approval recommended

Yes

Pricing transparency

contact_only

Purchase motion

sales_led

Demo required

Yes

Quote required

Yes

Annual commit required

Unknown

Auto-renewal mentioned

No

Cancellation policy visible

No

Refund policy visible

No

Invoice payment available

Unknown

Purchase orders supported

Unknown

MSA required

Unknown

DPA available

Unknown

Security review required

Unknown

Competitive intel
Positioning & ecosystem
Headline

“Flexible Pricing Tailored for your Business”

Buyer persona

smb
mid market
enterprise

Integrations mentioned
Salesforce
HubSpot
Pipedrive
Mailchimp
Zendesk
Intercom
Freshdesk
HelpScout
Jira
Slack
MS Teams
Zoom
+4 more
Value claims
NPS increase by 30%
Agent purchase simulation
Six-step check: can an agent actually buy from Zonka Feedback?
✓

Discover price

✓

Select a plan

✗

Pay per task

✓

Avoid a sales call

◐

API docs without auth

✗

Estimate cost upfront

Analysis
Pros and cons for AI agents
Observational summary written by xpay from the signals captured on 2026-05-06. Not a review of the product — only of its current pricing posture for agent buyers.
✓ For an AI agent
  • Pricing is publicly visible on an indexable page — agents can read tiers without scraping past auth.
  • Every advertised tier is self-serve; no tier requires scheduling a call.
◐ Opportunities for the provider
  • No per-unit price was advertised, so an agent has no way to estimate the cost of a single task.
  • API documentation is gated or absent; an agent cannot inspect the integration surface without authentication.
  • No /.well-known/ai-pricing.json or equivalent machine-readable pricing manifest is published — agents must rely on HTML scraping.
One-line fix
How Zonka Feedback could lift its score

Add a per-unit price (e.g. $X / 1K calls) to the pricing page so an agent can compute its own cost before committing.

pricing_visible

true

headline_phrasing

Flexible Pricing Tailored for your Business — Exclusive Report: State of Feedback Analytics in 2025 and AI’s Role in Future-proofing it. Download Report ➝

tier_count

4

lowest_paid_entry_usd

null

free_tier

false

free_tier_terms

null

per_unit_price

null

annual_required

false

self_serve_paid_tiers

0

sales_only_tiers

1

public_api_docs_url

null

api_docs_auth_walled

null

ai_pricing_json_present

false

agents_txt_present

false

anonymous_purchase_path

false

per_unit_classification

null

usage_headline_present

false

custom_tier_present

true

agent_friendly

{"ai_pricing_json":false,"agents_txt":false,"llms_txt":false,"sitemap_xml":true,"mcp_server_card":false,"agent_skills_index":false,"x402_supported":false}

View raw extracted page text →
Page heading: Flexible Pricing Tailored for your Business
CTAs (40): Download Report ➝ · Sign in · Help · Contact Us · Book a Demo · Products · AI Feedback Intelligence · Customer Feedback · Customer Feedback Analytics Break feedback silos and get unified view of custome · Support Feedback Analytics Analyze interactions to elevate service quality and r · Product Feedback Analytics Gather insights from product feedback to create amazi · Location & Frontline Analytics Monitor experiences across branches & teams to bo
Exclusive Report: State of Feedback Analytics in 2025 and AI’s Role in Future-proofing it. Download Report ➝ Sign in Help Contact Us Book a Demo Products Products AI Feedback Intelligence Customer Feedback AI Feedback Intelligence Platform Transform unstructured data into real-time, role-based intelligence and granular insights — within minutes Customer Feedback Analytics Break feedback silos and get unified view of customer experience data Support Feedback Analytics Analyze interactions to elevate service quality and reduce support requests Product Feedback Analytics Gather insights from product feedback to create amazing products Location & Frontline Analytics Monitor experiences across branches & teams to boost operational excellence Features Thematic Analysis Track Entities & Aspects Sentiment Analysis AI Impact Analysis Ask AI Role-based Dashboards Customer Feedback Platform Capture feedback at every touchpoint, view real-time analytics, and close the loop with action, automation and collaboration Survey Software Run multichannel real-time customer feedback surveys Offline Email SMS WhatsApp Digital Feedback Capture contextual insights at digital touch points Website In-Product In-App Feedback SDK Online Reputation Management Track reviews, respond fast, and boost your brand reputation CX Metrics NPS Survey CSAT Survey CES Survey Solutions Location Based CX Agent Based CX Features Survey Builder CX Automation Close Feedback Loop Reporting & Analytics User Segmentation Pr…
You work at Zonka Feedback?
Claim this scorecard & lift your score.

Get the breakdown of every signal we measured, the one-line fix, and how your peers in Nps stack up.

Evaluating Zonka Feedback?
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Are you Zonka Feedback? Something off in this listing?
Agent-Ready Spec
Zonka Feedback
Not Agent-Ready Yet

2

/ 100 (rubric v2.0)
Category

Nps

Pricing model

Not advertised

Tier count

4

Free tier

No

Lowest paid entry

Sales-led

Self-serve / sales-only tiers

0 / 1

Public API docs

Auth-walled

Anonymous purchase path

No

Machine-readable pricing

Not published

Last refreshed

2026-05-09

Pricing intelligenceInsights extracted from www.zonkafeedback.com/pricing
Pricing model

Sales-led pricing

Agent-purchase verdict
Sales-gated
25/100 · v2.1
Cheapest entry

Contact sales for custom quote · sales-led

Actions
Open live pricing page
Verdict reflects Not Agent-Ready Yet status under rubric v2.0. Source observed at https://www.zonkafeedback.com/pricing.
Agent-friendly features1 of 7 present
Discovery files and protocols
Side-channel signals — informational, not part of the score. Each protocol is independent; adoption signals the publisher is thinking about agent buyers.

ai-pricing.json

agents.txt

llms.txt

sitemap.xml

MCP Server Card

Agent Skills

x402 / MPP

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Compare Zonka Feedback with peers
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CompanyAgentically Inc. (d/b/a xpay✦)1875 Mission St, Ste 103San Francisco, CA 94103, United Stateslegal@xpay.sh · privacy@xpay.sh
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