Zero fulfillment, deceptive billing — cost me $861 in chargebacks Installed since October 2023. In all that time: zero products imported through the app, zero orders fulfilled. When orders #1004 ($784.70) and #1005 ($46.90) came in, Zopi declined fulfillment twice each: "Request rejected. Please complete your payment in the Zopi Order Center and try again." On #1004 they briefly accepted the request, then cancelled it themselves. Neither customer was ever served — I lost a $799.56 chargeback and a $61.90 chargeback. Two more orders (#1006, #1007) had fulfillment requested through Zopi and never completed; both are now being refunded. Billing: I approved $19.90/month ($238.80/year). The app's billing page showed a trial converting to $349.30/year — $110.50/year (about 46%) more than the advertised price. I was already charged $349.30 in December 2025. I consider this false advertising and fraudulent overcharging. App cancelled, formal complaint filed with Shopify.

Une correspondante a l'écoute réactive qui a répondu avec pascience et gentillesse je recommande vivement tres professionnelle et elle est resté jusqu au bout pour m aider.

Des problèmes bien vite résolus grâce aux conseils de Ross de Zopi. Purelunea

Daisy was so helpful and great! Amazing at assisting quickly with my issues.

Daisy has been great through this all with explaining in detail what the problem was and helping me mitigate to a solution. Thank again.

Over all the app is useful; However lately I noticed updates to order info and tracking is very slow. I seem to do better when I order directly instead of going through Zopi. I recommend checking your needs before using this app. If you are selling on TikTok for example. You should order directly to get quicker shipping information.